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Vitruvian Wellness Center

Chiropractor · Chicopee, MA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%88+24.8Replies to reviews 8%79+6.5Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#86 of 140 nutritionistsPosition by Experts Score among all companies we track in this category. · better than 39%
4.9 ★★★★★ 217 Google reviews · 11 photos
98%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
29%reviews answered by the owner
Oct 2026latest review

Vitruvian Wellness Center at a glance

Google reviewers rate the Chicopee chiropractic office 4.9 out of 5 based on 217 reviews, with the owner responding to 29 percent of them. Patients frequently cite immediate pain relief for neck and back issues, friendly staff, and clear communication during exams. Services mentioned include adjustments, red light therapy, and functional medicine. No consistent pattern of criticism appears in the provided excerpts.

  • Google rating: 4.9 out of 5 from 217 reviews (98% five-star).
  • Reviews on this page: 217 Google reviews (174 with written comments, 2 with photos).
  • Owner responses: the business replied to 29% of reviews.
  • Most recent review: October 8, 2026.
  • Service: Nutritionist serving Chicopee, Massachusetts.

Data from Google, last updated November 2, 2026.

Score profile vs other nutritionists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction92Reliability88Craft & service–Value–Momentum100Replies to reviews79Satisfaction: 92 (median 95)Reliability: 88 (median 94)Momentum: 100 (median 100)Replies to reviews: 79 (median 49)
Vitruvian Wellness CenterNutritionists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Vitruvian Wellness Center: 92/100 on this factor. Category median: 95.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Vitruvian Wellness Center: 88/100 on this factor. Category median: 94.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Vitruvian Wellness Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Vitruvian Wellness Center: 79/100 on this factor. Category median: 49.B
79

Bar = this company · dark tick = category median.

Star ratings

217 Google reviews we collected

  • 5 stars21298%
  • 4 stars21%
  • 3 stars10%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 174 written reviews

  • Praise20299%
  • Complaints31%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8642%
  • Would recommend5527%
  • Quality & results2010%
  • Speed & response168%
  • Honesty & trust136%
  • Communication126%
  • Price & value31%

What customers talk about

We read 174 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He is knowledgeable, patient, and caters to each patient individually.”
  • “I’m so glad I chose this place and would definitely recommend it!”
  • “Always a great experience and I feel so much better after every visit!”
  • “He immediately sat down with me and put me at ease.”
  • “I’m honestly amazed by how much better I feel in such a short time.”
  • “Morin has made the experience extremely comfortable, answering my questions and explaining everything clearly.”
  • “Honestly though it was worth every penny.”

People customers mention

  • Morin 83 reviews
  • Ransom 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Rani4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

After years of chronic lower back pain, I finally feel relief! I had never been to a chiropractor before and I was skeptical. Dr. Morin has made the experience extremely comfortable, answering my questions and explaining everything clearly.

AllyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

He is truly amazing. I’ve had some horrific experiences with past providers and came in to his office new, fearful and nervous. He immediately sat down with me and put me at ease. He reassured me and talked me through my first few appointments until I felt less afraid. He is knowledgeable, patient, and caters to…

Selda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I’ve only had two sessions so far, but I’ve already experienced significant relief from the severe pain I was having. I’m honestly amazed by how much better I feel in such a short time. I’m so glad I chose this place and would definitely recommend it!

John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Vitruvian Wellness Center is an all-around exemplary chiropractic and wellness center in every way: Dr. Morin is extremely knowledgeable in all facets of this extended field of chiropractic medicine, nutrition, wellness, etc and is a great guy.... kind, honest, a good listener and caring; the staff is equally…

Taylor10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

I really appreciate the customer service and the kind, friendly staff. The office is always clean and has such a nice, welcoming atmosphere. I come in every now and then for body maintenance and adjustments, and my experience has been wonderful! I always feel well taken care of and would definitely recommend them.

Joy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Vitruvian Wellness Center is a great wellness experience. The staff is always friendly and accommodating. Dr Ransom is absolutely amazing. In a few weeks I feel great. He has really helped my overall body feel stronger.

Photos

Customer reviews

4.9 ★★★★★ 217 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Rani Gould4 reviewsTotal number of Google reviews Rani has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After years of chronic lower back pain, I finally feel relief! I had never been to a chiropractor before and I was skeptical. Dr. Morin has made the experience extremely comfortable, answering my questions and explaining everything clearly.

Ally BiusoLocal Guide · 21 reviewsTotal number of Google reviews Ally has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He is truly amazing. I’ve had some horrific experiences with past providers and came in to his office new, fearful and nervous. He immediately sat down with me and put me at ease. He reassured me and talked me through my first few appointments until I felt less afraid. He is knowledgeable, patient, and caters to each patient individually. As someone who has seen a wide variety of providers in many different settings, he has mastered making the patient feel comfortable and like a priority. I never thought I’d actually get to a place where I look forward to my appointments, but here we are! 10/10 recommend.

Selda B.8 reviewsTotal number of Google reviews Selda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve only had two sessions so far, but I’ve already experienced significant relief from the severe pain I was having. I’m honestly amazed by how much better I feel in such a short time. I’m so glad I chose this place and would definitely recommend it!

John Rizzo8 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Vitruvian Wellness Center is an all-around exemplary chiropractic and wellness center in every way: Dr. Morin is extremely knowledgeable in all facets of this extended field of chiropractic medicine, nutrition, wellness, etc and is a great guy.... kind, honest, a good listener and caring; the staff is equally exceptional with Allie at the front desk handling all of the calls and patient visits and she is also very knowledgeable and helpful with appointments, insurance questions, and always kind. In addition, Nina and Drew are always there with a smile as they place each patient in the various chiropractic waiting rooms, etc. I recommend Vitruvian with great enthusiasm and am grateful for the excellent care I receive as well as always feeling like a member of the Vitruvian family. 😊 With Much Aloha.....Jacky Rizzo

Taylor Abbott10 reviewsTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I really appreciate the customer service and the kind, friendly staff. The office is always clean and has such a nice, welcoming atmosphere. I come in every now and then for body maintenance and adjustments, and my experience has been wonderful! I always feel well taken care of and would definitely recommend them.

Response from the owner · a month ago

Thank you so much for your kind words and for taking the time to share your experience with us! We’re so glad to hear that you enjoy the welcoming atmosphere of our office and feel well taken care of whenever you come in for maintenance and adjustments. Our entire team truly appreciates your trust and your recommendation. We’re always looking for ways to make every visit even better, and we hope to earn that fifth star from you on a future visit! Thank you again for being part of the Vitruvian Wellness Center family! Dr. Morin & the Vitruvian Wellness Center Team

Joy Taillefer4 reviewsTotal number of Google reviews Joy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Vitruvian Wellness Center is a great wellness experience. The staff is always friendly and accommodating. Dr Ransom is absolutely amazing. In a few weeks I feel great. He has really helped my overall body feel stronger.

Valeria Cruz1 reviewTotal number of Google reviews Valeria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After enduring a persistent, uncomfortable kink in my neck for three weeks, I finally sought chiropractic care. The professional adjustment provided immediate relief, and it felt as though a massive amount of tension instantly melted away from my body. The treatment successfully shifted my nervous system out of a stressed state, helping me fully regain my energy and feel deeply relaxed again. I highly recommend getting an adjustment if you are dealing with prolonged discomfort—it truly makes a remarkable difference.

John CassidyLocal Guide · 10 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always a great experience and I feel so much better after every visit! I love the Vita bed it makes me feel so healed and energized. Ransom is great!

Angie Bovino2 reviewsTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Morin and his staff is very knowledgeable, fantastic and caring! They make you feel comfortable and all of your concerns heard! I've personally known Dr. Morin for 25 years and his practice has grown into a wonderful place for patient care! I recommend him and his staff often.

Lynn Champagne2 reviewsTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome chiropractor!!’

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