Analyzing 6,779,6686.8M ReviewsFor 19,16819.2K Experts

Experts Reviews · Company report
Viva Skin by Dr Maali logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%92+24Value 15%78+11.9Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Viva Skin by Dr Maali

Santa Fe, NM · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 112 medical spas · 5.0★ from 115 Google reviews

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Report card

Percentile vs other medical spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Viva Skin by Dr Maali is better than 96% of medical spas.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Viva Skin by Dr Maali is better than 92% of medical spas.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Viva Skin by Dr Maali is better than —% of medical spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Viva Skin by Dr Maali is better than 78% of medical spas.B
78
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Viva Skin by Dr Maali is better than 100% of medical spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Viva Skin by Dr Maali is better than —% of medical spas.–
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Reviews for your job

Customers hired Viva Skin by Dr Maali for 4 kinds of job.

Viva Skin by Dr Maali for lip fillers

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Lip fillers”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 48
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Lip fillers”

Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The best! Dr. Maali takes a lot of time to learn about what brought you in and the goals you’re trying to achieve. She is extremely thorough walking you through a comprehensive treatment plan and explains every step along the way. If a treatment has a healing process, her and her team follow up daily and she may…

Great priceLip fillersBOTOX treatmentsService not listed
marah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had fillers and Botox done with Dr. Rawan and I’m extremely happy with the results. Very natural professional and beautiful ✨ Highly recommended!

Great priceLip fillersBOTOX treatments
Dr.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Dr. Maali is beyond the beyond. I adore her. Her work is not just at the level of a highly skilled Doctor- Which she is. She is an artist who is truly working with me during an accident that disfigured my face in my 40’s.. Just as I also started noticing aging.. She is creating something we can work with… She is the…

Reasonable priceSculptra treatmentsLip fillersJUVÉDERM treatments
Robin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My first time in the office and I was incredibly impressed. Dr Maali is very intelligent, informative and patient. I’ve been to a large variety of skin care spas in my 35+ years of having “procedures” and this was by far the most excellent experience. I’ve scheduled 3 more appointments for the next procedures. I…

Reasonable priceLip fillers

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 50%Overpriced 8%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
BOTOX treatments6—
JUVÉDERM treatments5—
Lip fillers4—
Sculptra treatments2—

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