Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
Google reviewers rate Vogue Cleaners 4.7 out of 5 based on 167 reviews, with the owner responding to only 5% of them. Customers frequently praise the shop for fast turnaround times, friendly staff communication, and reasonable pricing for services like dry cleaning, alterations, and stain removal. However, low-star reviews highlight recurring issues with garments being damaged or ruined during cleaning, as well as complaints about unexpected charges and lack of upfront price transparency.
Data from Google, last updated November 12, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
167 Google reviews we collected
Phrases our text analysis found in 135 written reviews
How often each topic comes up in the written reviews
We read 135 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great cleaners, easy to work with, super helpful and superstars like Lorena are fantastic”
“The attitude was also extremely unprofessional and dismissive.”
“They did a wonderful job and Lorena helped with info and was so kind.”
“Four of my items are damaged by possibly the way they cleaned them.”
“Needed my dad’s shirt worked on and this place got the service done super quickly and with great care.”
“I was able to get my pants hemmed within a day for a really reasonable price.”
“I think it’s a bit overpriced.”
“Would recommend Vogue cleaners to anyone looking to clean their fancy or formal clothing!”
“It’s clear that they take pride in their work and genuinely care about their customers.”
“I will never go to them again,because there are liars working there.”
“Luke is especially professional and really knows how to communicate with customers - always helpful, attentive, and easy to work with.”
praise complaint · found by our text analysis, Google review wording unchanged.
Great cleaners, easy to work with, super helpful and superstars like Lorena are fantastic
Needed my dad’s shirt worked on and this place got the service done super quickly and with great care. Myles was very kind and helpful, and I will be coming back
From past experiences with other cleaners I've been hesitant to take my items to places. I needed a few things cleaned and checked reviews for Vogue Cleaners. They did a wonderful job and Lorena helped with info and was so kind.
I had to get two of my favorite jackets dry cleaned after a long trip. I needed a quick turnaround for the next day and they were able to do it. Very reasonably priced at around $45 give or take. They were quick to respond and friendly over the phone. I’m giving a shoutout to Myles and Lorena for incredible service!…
Always do a great job with my expensive clothing that has a million symbols on the care tag I could never decode. Lorena was very friendly and efficient. Will continue to come here
Great service and excellent cleaning quality! Big thanks to Lorena for always being so helpful and kind. Highly recommended!
4.7 ★★★★★ 167 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great cleaners, easy to work with, super helpful and superstars like Lorena are fantastic
Needed my dad’s shirt worked on and this place got the service done super quickly and with great care. Myles was very kind and helpful, and I will be coming back
From past experiences with other cleaners I've been hesitant to take my items to places. I needed a few things cleaned and checked reviews for Vogue Cleaners. They did a wonderful job and Lorena helped with info and was so kind.
I had to get two of my favorite jackets dry cleaned after a long trip. I needed a quick turnaround for the next day and they were able to do it. Very reasonably priced at around $45 give or take. They were quick to respond and friendly over the phone. I’m giving a shoutout to Myles and Lorena for incredible service! Super friendly and helpful. Would definitely use their service again and recommend!
Always do a great job with my expensive clothing that has a million symbols on the care tag I could never decode. Lorena was very friendly and efficient. Will continue to come here
Great service and excellent cleaning quality! Big thanks to Lorena for always being so helpful and kind. Highly recommended!
Very bad
Hello Hamza, Could you please give us some detail on your experience with us? We really try to do the best we can for anyone who visits us and we'd love to make things right with you, and it would really help us improve. We couldn't find you in our system, but please feel free to reach out to us directly at (650)967-3054. Thank you. - Vogue Cleaners
I came here from Yelp to sing my praises again because this place is seriously best of the best!!! I don’t know how it’s possible but these dresses look somehow better than when they were bought?!! The fabric looked new, soft, and glistened! I’m not kidding!!! Amazing service, kind and so helpful and super fast!!! Best dry cleaning business in the world!! I said it 🌎🏆🥇
Super friendly and very attentive to details. I got my pants hemmed and they did exactly what I asked for. Got to talk with the owner for the bit and they shared how they have been running the place for over a decade, so they definitely know what they are doing. It’s also located in a nice area of Mountain View.
Highly recommend Vogue cleaners! They cleaned and boxed my wedding gown. Good service and quick turnaround time!
Analyzing 10,145,19610.1M ReviewsFor 28,73628.7K Experts
