Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
Customers frequently cite professional communication, punctuality, and clear pricing explanations during electrical repairs, panel installations, and HVAC services. Recurring themes include technicians arriving on time, providing detailed walkthroughs of issues, and resolving problems efficiently in single visits. However, some lower-rated reviews highlight instances of missed appointment windows, unexpected high costs for major projects, and billing errors, though management often responds to address these concerns.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
1,468 Google reviews we collected
Phrases our text analysis found in 1,214 written reviews
Price verdicts customers left with their Google review
Middle half of what 166 customers paid ($228–$1.5k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,214 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very professional and knowledgeable of their craft.”
“We started with an initial investigation by Eric, who performed a wonderfully thorough walkthrough of our entire home.”
“Then they proceeded to tell me that did not work.”
“Once we agreed on a solution, the team was able to start the very same day.”
“Both times, the electricians showed up very late.”
“W3 has absolutely earned my business, and I would not hesitate to recommend them.”
“Five stars rating can be deceiving.”
“He explained everything he was doing and at the end he was informative and explained line by line what the price would be.”
“Zach went out of his way to get me a fair quote for what we needed.”
“Overpriced.”
“From the initial scheduling call through the technicians in the field, I genuinely felt like they cared about getting us taken care of.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired W3 Electric Heating & A/C for 8 kinds of job. Pick one to see what they paid and said.
I called W3 because I had an electric switch that wasn't working. Jimmy came out and was on time and so knowledgeable. He answered all my questions and was able to get everything done in one visit! I was very impressed and in fact when I needed to get my A/C service I immediatly thought of W3. Highly recommend!
Zach and his team did an absolutely fantastic job replacing my chandelier, especially considering it was installed about 20 feet high. He was professional, careful, and extremely detail-oriented throughout the entire process. He took the time to make sure everything was installed correctly, securely, and looked…
Zach Stinson was great today. He was clear about the quote and helpful in his recommendations. We will be using them going forward.
Jeremy and Madison came to the house following my call to the office regarding an outdoor electrical issue. When they arrived, they introduced themselves and explained they would address my concern. And that they would inspect my system to insure there were no other concerns. They explained what they saw to my wife…
We had a lighting fixture installed today. They also fixed a switch that wasn’t working. The company responded quickly and Zach did excellent work. Very reasonable price. We will definitely be using them in the future.
Enrique, Braylen, and Malachi came by to install a new sub-panel, replace some bad breakers, install a new outlet, and reidentify all breakers. They did a great job! Very professional, clean, and considerate.
| Job | Reviews | Category typical |
|---|---|---|
| Electrical outlet & switch repair | 160 | $114–$415 |
| Electrical outlet & switch installation | 128 | $248–$958 |
| Light fixture installation | 83 | $196–$811 |
| Electrical inspections | 82 | $54–$351 |
| Electrical panel repair | 79 | $209–$888 |
| Electrical panel replacement or upgrading | 75 | $1.9k–$4.3k |
| Electrical wiring installation | 72 | $410–$1.7k |
| General repairs | 69 | $93–$415 |
5.0 ★★★★★ 1,468 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jonathan Bailey is an excellent representative of your company, best rep I’ve ever met, he had my best interests at heart
Thank you, David! We're glad to hear that Jonathan made such a positive impression and truly appreciate your kind words about him. Your feedback means a lot to us!
London and Ricky 5 star service. Highly recommend
Thank you, Pro! We're glad to hear you had a great experience with London and Ricky. Your recommendation means a lot to us!
Very good at what they do
Thank you, Darren! We appreciate your kind words and are glad to hear you had a great experience with us.
Today I had a great customer service experience from the W3 Team of Zach and Matt in their support of a electrical project. Very professional and knowledgeable of their craft.
Thank you, Jesse, for your kind words! We're glad to hear that Zach and Matt provided you with such a great experience. We appreciate your feedback and support!
I found W3 on Tesla’s approved installer list. Their 5-star Google rating across nearly 1,500 reviews, along with photos of clean, professional installations, made them an easy choice. They came out to quote the job the next day. Pro tip: Book a morning appointment. They’ll bring coffee. My install was a little complicated: 2 Tesla Wall Connectors sharing a single 60-amp circuit using Tesla’s Gen 3 power-sharing feature. Another installer told me it couldn’t be done. Zach took the time to research it on-site and came up with a smarter plan that avoided an additional subpanel and saved me a substantial amount of money. Scheduling was easy. They were ready to install as soon as my chargers arrived. Zach, who quoted the job, also managed the installation, so there were no surprises. He and his apprentice, Alex, spent about six hours getting everything just right. No rushing. They cared about the details, from charger placement to perfectly bent conduit. Alex got especially good at 90-degree bends. The finished work speaks for itself. Photos attached. If the hassle of installing a home charger is keeping you from buying a Tesla, don’t let it. The process was painless, and Tesla’s published installation cost estimates were pretty accurate. One last tip: If Zach is your electrician, ask him to sing his W3 jingle. It’s catchier than “Fix It in a Flash.” Sorry, guys.
Thank you, Dave! We're so glad you found us through Tesla’s approved installer list and appreciated Zach’s expertise and attention to detail. It's fantastic to hear that you had a seamless experience with your installation. We hope you enjoy your Tesla and the convenience of your new chargers!
London provided EXCEPTIONAL service today. He was super polite and professional. Very upbeat and positive. You can tell he knows his business and I'm fortunate for him making sure our home is safe. He explained everything he was doing and at the end he was informative and explained line by line what the price would be. No surprises. Happy Customer.
Thank you, Jennifer! We're so glad to hear about your exceptional experience with London. It's great to know that his professionalism and thoroughness made a positive impact. We appreciate your kind words and support!
Gerald P. Came out and fixed us up. Scoped other issues and was very helpful. Would definitely call again for an electric issue.
Thank you, Chad! We're glad to hear that Gerald was helpful and took care of your electrical issues. We appreciate your trust and look forward to assisting you again in the future!
Working with W3 was an absolute five-star experience from start to finish! We started with an initial investigation by Eric, who performed a wonderfully thorough walkthrough of our entire home. He took the time to explain everything step-by-step and addressed all of our concerns with incredible patience and expertise. Once we agreed on a solution, the team was able to start the very same day. Our electricians, Gabriella and Juan, were simply fantastic. Immensely knowledgeable, exceptionally polite, and deeply respectful of our home. They even took the extra time to carefully move our furniture back into place and clean up every trace of dust as they went from room to room. We couldn't be happier with the results and feel complete peace of mind knowing the job was done right. Thank you to the entire W3 team for such stellar service! Emme and Mitchell
Thank you, Me! We're so glad to hear you had a five-star experience with Eric, Gabriella, and Juan. It's wonderful to know their thoroughness and care made a positive impact on your home. We appreciate your kind words and support for the entire W3 team!
I called W3 because I had an electric switch that wasn't working. Jimmy came out and was on time and so knowledgeable. He answered all my questions and was able to get everything done in one visit! I was very impressed and in fact when I needed to get my A/C service I immediatly thought of W3. Highly recommend!
Thank you, Jen! We're glad to hear that Jimmy provided you with timely and knowledgeable service. Your recommendation means a lot to us, and we look forward to assisting you with your A/C service!
Zach is fantastic!!!
Thank you, Tracy! We're glad to hear you think Zach is fantastic. We appreciate your support!
Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
