Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Water Damage & Restoration logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%92+24Value 15%100+15.2Craft & service penalty68−3.2Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Water Damage & Restoration

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 35 well inspectors · 4.9★ from 56 Google reviews

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Report card

Percentile vs other well inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Water Damage & Restoration is better than 93% of well inspectors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Water Damage & Restoration is better than 92% of well inspectors.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Water Damage & Restoration is better than 68% of well inspectors.B
68
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Water Damage & Restoration is better than 100% of well inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Water Damage & Restoration is better than 100% of well inspectors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Water Damage & Restoration is better than —% of well inspectors.–
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Reviews for your job

Customers hired Water Damage & Restoration for 8 kinds of job.

Water Damage & Restoration for mold cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 5 Google reviews tagged “Mold cleaning”

MarcLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend them for water damage, fire damage and mold remediation.

Fire damage cleanup & repairMold cleaningMold damage restoration+ Responsiveness+ Punctuality+ Quality
LeanneLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you are reading /writing a review for Restoration 360, then you have experienced the stress, the heartache, and all the other negative feelings that go along with having a part of your house be destroyed due to horrific damages in your home. Joe from Restoration 360 called me, I don't remember where he got our…

Flood cleanupMold cleaningMold mitigation+ Responsiveness+ Punctuality+ Quality
mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend this team! They were extremely courteous and professional, and thoroughly explained everything before, during, and after the job. Always on time and kept me informed of schedule throughout the process.

Mold cleaningMold damage restorationMold mitigation+ Responsiveness+ Punctuality+ Quality
Kazi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kept sneezing and coughing for the last few months. We had these guys come out and they immediately figured out we had a black mold problem in our basement. Not only was the mold spreading but it was making all of us sick. We had these guys do remediation and they did an excellent job. Referred them to a friend as well. Will use again.

Mold cleaningMold mitigationMold remediation+ Responsiveness+ Punctuality+ Quality
GhulamLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a toilet that was overflowing and leaking from the second story to the first floor and into the basement. Our entire kitchen was also affected. The team from Restoration 360 arrived promptly to help remediate and remove the water damage. I can’t recommend them enough. Once again thanks for your help

Flood cleanupFlood restorationMold cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Water removal14—
Water damage-related cleanup & repair12—
Water damage-related mold removal9—
Flood cleanup7—
Flood restoration7—
Mold inspection6—
Mold mitigation6—
Mold cleaning5—

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