How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%47+3.3Craft & service penalty79−2.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREWater Heater Pros
Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 489 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Water Heater Pros for 4 kinds of job.
Water Heater Pros for water heater installation
Clear ✕All 214 Google reviews tagged “Water heater installation” · showing 20
They were on time , very professional , friendly and cleaned up when they were done. It only took about about 2 hours start to finish. We are very pleased with their work. We recommended them to our neighbor. Connie and Frank Cruz
New water heater installed Conversion from gas to electric They took care of Smud rebates and are a preferred Smud contractor. Customer service is wonderful and no pressure with the estimate and they are very knowledgeable. Excellent response time , timely installation. Valentine was the installer and he was excellent. Highly recommend.
Water Heater Pros installed an electric heat pump water heater. Steve came to my house and fully answered questions. His estimate was the best out of 3. He brought up a concern that no one else addressed. Carlisle did a wonderful job of installing, polite and cleaned the garage area.
Had a 20 year old water heater start leaking and flooding the overflow and coming over the pan. A quick search and an inquiry I got a phone call from Ty and got him all the info he gave a quote and a same day install. Very professional and timely. Thanks a ton
Matt did a great job with replacing our hot water heater. He arrived on time and completed the job quickly and professionally.
Really good experience with this company. My water heater just decided to fail after 22 years of faithful service. I scheduled 4 estimates and only water heater pros with the help of Brenda on the phone educated me on my ability to use a SMUD rebate program to save money while switching from a gas unit to a electric…
Steve and Carlisle are awesome with excellent customer service, professional knowledge, and fair price replacing my gas water heater with a heat pump. They took care of all the SUMD rebate paperwork for my family making the transition easy. Highly recommended.
Had an excellent experience with the diagnostics and replacement of our gas tankless water heater. Super helpful in explaining all the mechanics behind our problem and why they preferred this product including its safety features and warranties. They even guarantee their labor for 3 years which is certainly beyond…
We had such a great experience with Water Heater Pros from beginning to end. From the very first phone call, I already felt comfortable with the company. The person I spoke with was very professional, patient, and helpful. Since we were replacing our 23-year-old gas water heater, I had a lot of questions, and they…
We had a new heat pump water heater installed. Carlisle did a great job and was very kind. Thank you!
Valentin was very nice and informative and Bobby was AMAZING! The instal and the water heater was fast and amazing! Bobby explained everything perfectly very nice guy! Would definitely recommend great price especially after calling around with a total of 4 quotes this was the best
Prices much more reasonable than other 3 quotes I got. Scheduling was fast and install very professional. Bobby taught me a lot while he was here. Very helpful and educational. The unit is fantastic and working very well.
Excellent communication, fast response time, quick bid, next day installation. Carlisle was professional, on time and did an impeccable installation. Super clean work!
Carlisle was great! Very friendly, professional, and informative. He explained everything clearly and answered all of our questions.
Had a water heater installed today. Bobby is a great service tech very friendly and very professional. He offered a lot of helpful hints and information. Very cool dude, it was like hanging out with a buddy while I watched him do all the work!! lol Thanks Bobby!
Excellent service, Steve came out the next morning after an online inquiry and explained the entire process with a bid almost half of the bigger companies I originally contacted. Bobby came out the same day, very professional and explained the new water heater and how he would install it. So satisfied with their company and service.
Vey good price, very professional. The job was done quickly 1 day after the estimate, Highly recommend Water Heater Pros if you need a water heater replacement.
From the phone call to installation took 48hrs. Valentino did an outstanding job and took great care to install the new heater well. I also greatly appreciate how they took care of the rebate portion for us. I would absolutely recommend them. From beginning to end it was a stellar experience.
Replaced my hot water heater. Lowest price by far. Alberto was friendly and knowledgeable and did a great job.
We are very pleased with the job Water Heaters Pro did for us. The customer service was outstanding, and we would definitely recommend them to our friends and family. Steve was great at explaining the product and process, and Bobby did a great job on the installation.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 214 | $1.2k–$2.5k |
| Water heater repair | 29 | $114–$680 |
| Plumbing pipe repair | 2 | $251–$1.4k |
| Water tank installation | 2 | — |
