How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%47+3.3Craft & service penalty79−2.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREWater Heater Pros
Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 489 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Water Heater Pros for 4 kinds of job.
Water Heater Pros for water heater installation
Clear ✕All 214 Google reviews tagged “Water heater installation” · showing 40
They were on time , very professional , friendly and cleaned up when they were done. It only took about about 2 hours start to finish. We are very pleased with their work. We recommended them to our neighbor. Connie and Frank Cruz
New water heater installed Conversion from gas to electric They took care of Smud rebates and are a preferred Smud contractor. Customer service is wonderful and no pressure with the estimate and they are very knowledgeable. Excellent response time , timely installation. Valentine was the installer and he was excellent. Highly recommend.
Water Heater Pros installed an electric heat pump water heater. Steve came to my house and fully answered questions. His estimate was the best out of 3. He brought up a concern that no one else addressed. Carlisle did a wonderful job of installing, polite and cleaned the garage area.
Had a 20 year old water heater start leaking and flooding the overflow and coming over the pan. A quick search and an inquiry I got a phone call from Ty and got him all the info he gave a quote and a same day install. Very professional and timely. Thanks a ton
Matt did a great job with replacing our hot water heater. He arrived on time and completed the job quickly and professionally.
Really good experience with this company. My water heater just decided to fail after 22 years of faithful service. I scheduled 4 estimates and only water heater pros with the help of Brenda on the phone educated me on my ability to use a SMUD rebate program to save money while switching from a gas unit to a electric…
Steve and Carlisle are awesome with excellent customer service, professional knowledge, and fair price replacing my gas water heater with a heat pump. They took care of all the SUMD rebate paperwork for my family making the transition easy. Highly recommended.
Had an excellent experience with the diagnostics and replacement of our gas tankless water heater. Super helpful in explaining all the mechanics behind our problem and why they preferred this product including its safety features and warranties. They even guarantee their labor for 3 years which is certainly beyond…
We had such a great experience with Water Heater Pros from beginning to end. From the very first phone call, I already felt comfortable with the company. The person I spoke with was very professional, patient, and helpful. Since we were replacing our 23-year-old gas water heater, I had a lot of questions, and they…
We had a new heat pump water heater installed. Carlisle did a great job and was very kind. Thank you!
Valentin was very nice and informative and Bobby was AMAZING! The instal and the water heater was fast and amazing! Bobby explained everything perfectly very nice guy! Would definitely recommend great price especially after calling around with a total of 4 quotes this was the best
Prices much more reasonable than other 3 quotes I got. Scheduling was fast and install very professional. Bobby taught me a lot while he was here. Very helpful and educational. The unit is fantastic and working very well.
Excellent communication, fast response time, quick bid, next day installation. Carlisle was professional, on time and did an impeccable installation. Super clean work!
Carlisle was great! Very friendly, professional, and informative. He explained everything clearly and answered all of our questions.
Had a water heater installed today. Bobby is a great service tech very friendly and very professional. He offered a lot of helpful hints and information. Very cool dude, it was like hanging out with a buddy while I watched him do all the work!! lol Thanks Bobby!
Excellent service, Steve came out the next morning after an online inquiry and explained the entire process with a bid almost half of the bigger companies I originally contacted. Bobby came out the same day, very professional and explained the new water heater and how he would install it. So satisfied with their company and service.
Vey good price, very professional. The job was done quickly 1 day after the estimate, Highly recommend Water Heater Pros if you need a water heater replacement.
From the phone call to installation took 48hrs. Valentino did an outstanding job and took great care to install the new heater well. I also greatly appreciate how they took care of the rebate portion for us. I would absolutely recommend them. From beginning to end it was a stellar experience.
Replaced my hot water heater. Lowest price by far. Alberto was friendly and knowledgeable and did a great job.
We are very pleased with the job Water Heaters Pro did for us. The customer service was outstanding, and we would definitely recommend them to our friends and family. Steve was great at explaining the product and process, and Bobby did a great job on the installation.
alberto did a fantastic job replacing our water heater! quick, professional, and premium components. and very reasonably priced too! highly recommend these guys
Wonderful experience with Water Heater Pros Matt! Very experienced, technically brilliant and knowledgeable!
Had our water heater develop a leak from the bottom that needed replacement. Matt came out to the house and shared all of the available options for replacement with facts and no pressure. After I decided on a replacement tank water heater he produced 6 priced options to choose from. Install was completed with no…
Bobby did a great job. Great technician very professional went beyond his call of duty. Appreciate your time Bobby.
Great experince and service was excellent and John Fantham, Water Heater Speclist's work was outstanding. Highly recommend using them!
It's been almost a week and after the new water heater was installed, I continue to have cloudy hot water. It clears after a few minutes and is getting better. But, it is a worry. Had many a replacement water heater over the years. This is a new unpleasant experience. Still grateful for the plumber Bobby's fast…
Great job Bobby and Water Heater Pros! We had our 2002 Water heater begin leaking and Steve got us a quote within an hour of reaching out. We had Bobby here by 830 the next morning. He was professional, very knowledge and got the old one put, new one installed. Thank you!
Bobby and Steve were great. I had a few different appraisals much higher. They were quick to come out to us and quick to install. They cleaned up, and patched my wall. I strongly recommend.
Came home from a vacation to an old water heater that stopped working, so I called around for quotes. I found out that SMUD has a rebate offer to convert a gas heater to a hybrid heat pump style heater, so I called a few companies. Matt from Water Heater Pros came out the next day and attempted to revive the old…
This company has amazing customer service
Great experience with this company. They definitely gave us the best deal! My mom really appreciated their ability to give us a price quote from photos and information we provided. We had Matt H. (technician) install the new water heater and he was great. He was exactly on time and was very nice. Having people over…
Thank you Bobby! Polite, friendly and did an amazing job. We highly recommend this company.
AMAZING! Bobby was great, and explained everything thoroughly including how to upkeep our new system for longevity - can’t express how much we appreciate that. Our price from Water Heater Pros blew the other quotes out of the water. These guys are fair, fast, and fantastic!
Like everyone else we had to get a new water heater quickly because it was leaking from the top and the bottom. Steve came out promptly and provided an estimate as well as recommendations for other related issues. (The leak from the top was not visible to us when we would walk into the garage, so it leaked and…
Water Heater Pros did an excellent job replacing my old 50 gallon gas water heater with a 65 gallon Bradford White Aerotherm Series G2 Hybrid Heat Pump water heater. Steve was very knowledgeable and offered great and recommendations and solutions to make it happen. Bobby also is a top-notch tradesman and did an…
Brandon is an amazing technician, really communicative with the process of doing everything. He's on time and the work was nice and efficient. Really clean job.
I have not yet completed the permit process, but in the meantime I want to say what a wonderful job Carlisle from Water Heater Pros did on the installation of my new water heater. He made sure everything worked and his clean up was over the top. The price was very competitive. Steve the manager was great in…
Bobby came out for a repair to our water heater and we ended up getting a new heat pump. Great customer service and professional. Answered all our questions and the install was smooth and looks great. Highly recommended!
Carlisle, the installer has done great job installing new water heater. Water Heater Pros has given us reasonable price compared to many other bids. I would highly recommend the company.
Matt Hoffman installed my water heater. Would highly recommend him. Great guy, very friendly yet professional. Only took a bit over 2 hours.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 214 | $1.2k–$2.5k |
| Water heater repair | 29 | $114–$680 |
| Plumbing pipe repair | 2 | $251–$1.4k |
| Water tank installation | 2 | — |
