How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%47+3.3Craft & service penalty79−2.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREWater Heater Pros
Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 489 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Water Heater Pros for 4 kinds of job.
Water Heater Pros for water heater installation
Clear ✕All 214 Google reviews tagged “Water heater installation” · showing 80
They were on time , very professional , friendly and cleaned up when they were done. It only took about about 2 hours start to finish. We are very pleased with their work. We recommended them to our neighbor. Connie and Frank Cruz
New water heater installed Conversion from gas to electric They took care of Smud rebates and are a preferred Smud contractor. Customer service is wonderful and no pressure with the estimate and they are very knowledgeable. Excellent response time , timely installation. Valentine was the installer and he was excellent. Highly recommend.
Water Heater Pros installed an electric heat pump water heater. Steve came to my house and fully answered questions. His estimate was the best out of 3. He brought up a concern that no one else addressed. Carlisle did a wonderful job of installing, polite and cleaned the garage area.
Had a 20 year old water heater start leaking and flooding the overflow and coming over the pan. A quick search and an inquiry I got a phone call from Ty and got him all the info he gave a quote and a same day install. Very professional and timely. Thanks a ton
Matt did a great job with replacing our hot water heater. He arrived on time and completed the job quickly and professionally.
Really good experience with this company. My water heater just decided to fail after 22 years of faithful service. I scheduled 4 estimates and only water heater pros with the help of Brenda on the phone educated me on my ability to use a SMUD rebate program to save money while switching from a gas unit to a electric…
Steve and Carlisle are awesome with excellent customer service, professional knowledge, and fair price replacing my gas water heater with a heat pump. They took care of all the SUMD rebate paperwork for my family making the transition easy. Highly recommended.
Had an excellent experience with the diagnostics and replacement of our gas tankless water heater. Super helpful in explaining all the mechanics behind our problem and why they preferred this product including its safety features and warranties. They even guarantee their labor for 3 years which is certainly beyond…
We had such a great experience with Water Heater Pros from beginning to end. From the very first phone call, I already felt comfortable with the company. The person I spoke with was very professional, patient, and helpful. Since we were replacing our 23-year-old gas water heater, I had a lot of questions, and they…
We had a new heat pump water heater installed. Carlisle did a great job and was very kind. Thank you!
Valentin was very nice and informative and Bobby was AMAZING! The instal and the water heater was fast and amazing! Bobby explained everything perfectly very nice guy! Would definitely recommend great price especially after calling around with a total of 4 quotes this was the best
Prices much more reasonable than other 3 quotes I got. Scheduling was fast and install very professional. Bobby taught me a lot while he was here. Very helpful and educational. The unit is fantastic and working very well.
Excellent communication, fast response time, quick bid, next day installation. Carlisle was professional, on time and did an impeccable installation. Super clean work!
Carlisle was great! Very friendly, professional, and informative. He explained everything clearly and answered all of our questions.
Had a water heater installed today. Bobby is a great service tech very friendly and very professional. He offered a lot of helpful hints and information. Very cool dude, it was like hanging out with a buddy while I watched him do all the work!! lol Thanks Bobby!
Excellent service, Steve came out the next morning after an online inquiry and explained the entire process with a bid almost half of the bigger companies I originally contacted. Bobby came out the same day, very professional and explained the new water heater and how he would install it. So satisfied with their company and service.
Vey good price, very professional. The job was done quickly 1 day after the estimate, Highly recommend Water Heater Pros if you need a water heater replacement.
From the phone call to installation took 48hrs. Valentino did an outstanding job and took great care to install the new heater well. I also greatly appreciate how they took care of the rebate portion for us. I would absolutely recommend them. From beginning to end it was a stellar experience.
Replaced my hot water heater. Lowest price by far. Alberto was friendly and knowledgeable and did a great job.
We are very pleased with the job Water Heaters Pro did for us. The customer service was outstanding, and we would definitely recommend them to our friends and family. Steve was great at explaining the product and process, and Bobby did a great job on the installation.
alberto did a fantastic job replacing our water heater! quick, professional, and premium components. and very reasonably priced too! highly recommend these guys
Wonderful experience with Water Heater Pros Matt! Very experienced, technically brilliant and knowledgeable!
Had our water heater develop a leak from the bottom that needed replacement. Matt came out to the house and shared all of the available options for replacement with facts and no pressure. After I decided on a replacement tank water heater he produced 6 priced options to choose from. Install was completed with no…
Bobby did a great job. Great technician very professional went beyond his call of duty. Appreciate your time Bobby.
Great experince and service was excellent and John Fantham, Water Heater Speclist's work was outstanding. Highly recommend using them!
It's been almost a week and after the new water heater was installed, I continue to have cloudy hot water. It clears after a few minutes and is getting better. But, it is a worry. Had many a replacement water heater over the years. This is a new unpleasant experience. Still grateful for the plumber Bobby's fast…
Great job Bobby and Water Heater Pros! We had our 2002 Water heater begin leaking and Steve got us a quote within an hour of reaching out. We had Bobby here by 830 the next morning. He was professional, very knowledge and got the old one put, new one installed. Thank you!
Bobby and Steve were great. I had a few different appraisals much higher. They were quick to come out to us and quick to install. They cleaned up, and patched my wall. I strongly recommend.
Came home from a vacation to an old water heater that stopped working, so I called around for quotes. I found out that SMUD has a rebate offer to convert a gas heater to a hybrid heat pump style heater, so I called a few companies. Matt from Water Heater Pros came out the next day and attempted to revive the old…
This company has amazing customer service
Great experience with this company. They definitely gave us the best deal! My mom really appreciated their ability to give us a price quote from photos and information we provided. We had Matt H. (technician) install the new water heater and he was great. He was exactly on time and was very nice. Having people over…
Thank you Bobby! Polite, friendly and did an amazing job. We highly recommend this company.
AMAZING! Bobby was great, and explained everything thoroughly including how to upkeep our new system for longevity - can’t express how much we appreciate that. Our price from Water Heater Pros blew the other quotes out of the water. These guys are fair, fast, and fantastic!
Like everyone else we had to get a new water heater quickly because it was leaking from the top and the bottom. Steve came out promptly and provided an estimate as well as recommendations for other related issues. (The leak from the top was not visible to us when we would walk into the garage, so it leaked and…
Water Heater Pros did an excellent job replacing my old 50 gallon gas water heater with a 65 gallon Bradford White Aerotherm Series G2 Hybrid Heat Pump water heater. Steve was very knowledgeable and offered great and recommendations and solutions to make it happen. Bobby also is a top-notch tradesman and did an…
Brandon is an amazing technician, really communicative with the process of doing everything. He's on time and the work was nice and efficient. Really clean job.
I have not yet completed the permit process, but in the meantime I want to say what a wonderful job Carlisle from Water Heater Pros did on the installation of my new water heater. He made sure everything worked and his clean up was over the top. The price was very competitive. Steve the manager was great in…
Bobby came out for a repair to our water heater and we ended up getting a new heat pump. Great customer service and professional. Answered all our questions and the install was smooth and looks great. Highly recommended!
Carlisle, the installer has done great job installing new water heater. Water Heater Pros has given us reasonable price compared to many other bids. I would highly recommend the company.
Matt Hoffman installed my water heater. Would highly recommend him. Great guy, very friendly yet professional. Only took a bit over 2 hours.
Water Heater Pros were very responsive and were able to send someone out the day I called to assess my situation. Decided to have the unit replaced and Matt was there the next morning. Matt was attentive and very informative and got the job done quickly with great workmanship.
Very pleased with my purchase and installation of a new American Standard 50 gallon hot water heater from Water Heater Pros. Bobby was sent out to do the installation and he was on time, very professional and personable. He clearly explained what he would be doing before beginning the job and was meticulous in the…
Water Heater Pros came out on New Year’s Day and replaced our old water heater. Matt H was great, very friendly and did a quick and thorough job. Appreciate having hot water again.
Excellent service.
We had an great experience with the purchase and installation of a Navien Heat Pump Water Heater from Water Heater Pros. Steve came out and and answered all of our questions regarding the replacement of a 20 year old electric water heater with a new Navien Heat Pump Water Heater. The Navien unit has a…
Water heater Pros did a great job. Professional, fast turn around time and good communication.
Steve, Valentin and Bobby were fantastic from start to finish. I had a tankless water heater that lasted 22 years (kudos to Bosch!!) that need replacement. One company said that I would have to completely relocate it outside (as it currently resides in a kitchen cabinet that was custom fit for it) and I really…
Its been a couple days since I had a new water heater installed, everything is working really well and I feel really comfortable and now more knowledgeable on the unit since everything was explained in detail. Alberto was extremely professional and patient with me, allowing me to ask multiple questions and even gave…
What a wonderful experience working with Water Heater Pros was. From my consultation to installation they were always looking out for me. Bobby who installed was thorough with all the work that was done and educated me about what my water heater could do. Thank you Water Heater Pros
Water heater pros technician Valentine have done excellent job installing a water heater. I will use his service again.
I highly recommend the Water Heater Pros! Bobby arrived on time and was at my house for several hours taking out my old water heater and then installing my new one. He communicated what was going on every step of the way. The installation of my new water heater went perfectly. I also wanted to mention that we were…
I had an awesome experience with Technician Bobby, he went over all my options and showed me the failed parts on my old water heater. Bobby was very friendly and knowledgeable. I will continue to use water heater pros and refer them to family and friends
Was very pleased with the quick response. Carlisle was our technician. We decided it made more sense and money better spent to replace our 10-year old Rheem 40 gallon gas water heater that would have been expensive to repair. We chose a new American Standard 40 gallon gas water heater which carried a 12 year…
Very professional
Worked quickly, approved contractor to offer every rebate available, when I saw the cost after the rebates I cried.
Great work, punctual, & super nice!!!
So glad we went with Water Heater Pros for our new heat pump. Great rebate so the price was good. Bobby went above and beyond, so thorough and got the job done pretty fast. Steve kept me informed and the rest of the team is really nice!
Bobby was excellent! Gave good advice and was very informative and knowledgeable!
Valentin was great. He called before..was very courteous and efficient. Fantastic job!
I can’t recommend Water Heater Pros enough. In just a few days they helped me replace my old gas water heater with a new electric heat pump unit at a fraction of the cost I thought I would pay. Bobby did a fantastic job with installation and treated my home like it was his own. 5 stars!
Happy with interactions and install. Handled rebates for a gas to heat pump water heater conversion. Would use again. Thanks
Carlisle from Water Heater Pros did an excellent job of installing a new gas water heater. He was very helpful in answering any questions I had about the new system. I would definitely recommend Water Heater Pros to anybody needing a new water heater.
Bobby was efficient, knowledgeable and personable. I highly recommend him.
The whole experience was wonderful. They arrived on time for the initial assessment and the estimate was compatible with other local companies. However, it was very helpful that they offer 0% for 18 month financing, and they provided all the available rebates and tax credit information. Finally, the installers…
The other reviews are spot on, and this is one of my most enthusiastic 5-star reviews. I got 6 quotes, and Water Heater Pros was the cheapest AND provided some of the best equipment. Little things, like how they broke down their initial quote, showed their attention to detail. And they processed the TECH Clean CA…
Aloha It is so refreshing to have A professional come to your house that is kind and considerate and extremely knowledgeable in his field! Absolutely! would I highly recommend this Company and Bobby in your home. The work was impeccable and in a beautifully timely manner. Mahalo BOBBY for my departing gift it was…
Unbelievable service,Bobby was very informative and the best price and service straight forward and honest. Thank you Water Heater Pros !
Bobby did an excellent job installing the water heater tank. Made sure everything was clean and working.
After 15 years of flawless service, our Eternal tankless water heater finally gave out. We were fortunate to find Water Heater Pros, and from the very first contact, the experience was outstanding. Steve came out the same day to assess the job. It was immediately clear that he was extremely knowledgeable and…
The technician that did my install was named Valentin. He was very professional, arrived on time, and was willing to answer any question. His service was excellent.
Great experience all around. Steve was very helpful when we spoke on the phone. He provided multiple options and clearly detailed the services that would be provided. The technician, Bobby, was very knowledgeable and thorough and clearly takes pride in his work. He answered all my questions and fully explained the…
Valentino, the guy who installed was very nice and did good job. So far no issues, it is been about a month now since installation
I want to thank Bobby for his excellent work on our water heater. He was professional, knowledgeable, and efficient, making sure everything was working perfectly before he left. His attention to detail and friendly attitude made the experience smooth and stress-free. Truly outstanding service—thank you, Bobby!
Professional and thorough!
Everything happened quickly and efficiently. The installers for my new heat pump water heater were very friendly and knowledgeable
Bobby is an awesome installer! He really knows his water heaters and in less than 3 hours he had the old one removed and new one installed. After he was finished, he gave us a full explanation on how the new water heater works and gave us helpful advice on how to keep our natural gas bills lower. I highly recommend…
I hired Water Heater Pros for installation of a comfort hot water system. Fast, efficient, great price and now we have instant hot water in every room. Definitely recommend
Valentin our installer arrived on time, did an excellent job installing our water heater and took the time to walk me through how system worked
⭐️⭐️⭐️⭐️⭐️ Old Water Heater Out, Peace of Mind In – Thanks to Water Heater Pros Steve came out first for the diagnostic, and within minutes, I felt like I was in good hands. No upselling, no jargon—just clear info, a game plan, and a sense that these guys know what they’re doing. Then came Bobby for the install.…
Valentin was terrific; on time for the appointment, friendly and courteous, knowledgeable and professional, a real gentleman. Answered all my questions. Made me feel appreciated for being a customer.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 214 | $1.2k–$2.5k |
| Water heater repair | 29 | $114–$680 |
| Plumbing pipe repair | 2 | $251–$1.4k |
| Water tank installation | 2 | — |








