How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%47+3.3Craft & service penalty79−2.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREWater Heater Pros
Rancho Cordova, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 489 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Water Heater Pros for 4 kinds of job.
Water Heater Pros for water heater repair
Clear ✕All 29 Google reviews tagged “Water heater repair”
This company is honest, no play game. Fast service too.
Service tech Carlisle was great! On time, efficient and got the job done first visit. Would recommend.
Excellent service and professionalism.Prompt response and solution to the problem Highly recommend this business
We had our water heater replaced last week after our old one gave out spectacularly. Water Heater Pros were incredibly responsive with their appointment scheduling, showed up at the beginning of the estimated window, outlined all of the repairs and work needed in advance, and completed it all on schedule. Even…
My water heater started leaking. After obtaining bids from 3 contractors, I selected Water Heater Pros to replace it with a new tankless model. The company has good online reviews & submitted the most detailed, itemized & professional estimate as well as the best pricing. Alberto & Carlisle arrived on time, were…
Water heater install. Technicians were very knowledgeable, professional and friendly. They cleaned up after the work was done and explained how to use the ne we heater controls. Highly recommend them and this company!
Called on Saturday...water heater i stalled Monday...excellent and fast service. Thank you
thorough and knowledgeable
You can’t go wrong with Water Heater Pros !! Actually showed up early on Monday and I had hot water by midday!!! Steve the owner was professional, friendly and understands all your needs. Andrew his technician was very efficient, answered all my questions and explained to me any future concerns. He handled…
Our tankless heater went down and we had challenges with another company, so we cut our losses and called Water Heater Pros. Thank goodness, best decision! Steve came out super quickly and successfully fixed our heater without additional cost. He was exceptionally kind and professional! He explained and showed us…
Stephen was excellent and courteous. He patiently answered all my questions. Highly recommend and will call on them again (without hesitation); if, the need arises.
Steve was responsive in addressing the problems with the water heater. He was also comprehensive with ensuring it was properly taken care of. Andrew was prompt and quick with repairing my water heater. He also seemed knowledgeable as he explained various components after the installation.
Andrew did a great job for us, replacing our water heater. His work included putting drain pipes under house. He was very efficient and pleasant!
Martin came by the house to diagnose the issue. Gave different solution options with quote after doing some test. Martin installed a new 50 gallons tank in no time.
I was really impressed with Andrew and Steve's customer service and professionalism of Water Heater Pros. They replaced my water heater. Now I have hot water again, very pleased.
Valentin was professional informative & personable. I would recommend Water Heater Pros .
Andrew was our tech and he was great! It was hot up in our attic and he still made sure to get the job done! He also went above and beyond and gave us some helpful hints! We will definitely use them again!
These guys are great. They know water heaters: installation, maintenance, repair. A couple of times they fixed my tankless when no one else could. They just installed me a new one. Thank you WHP.
My tech Andrew showed up on the job ready to work. He was very informative answered all my questions and was thorough with what he was doing. The office staff was fantastic. I spoke with Steve and he quickly put my mind at ease with the information he provided and he was very professional polite and was very willing…
Valentin was a very nice, respectful professional.
Very happy customer. Steve came out same day and confirmed the error codes on the water heater, then contacted the manufacturer and ordered the part free under warranty (flammable vapor sensor). It came FedEx to my house two days later. It seemed simple to install so I did it myself, but the system wouldn't…
Alberto was the best!!
We had a great experience. The service was super quick and the install was great! We got several quotes and this was the most reasonable!
Rating only, no written review.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 214 | $1.2k–$2.5k |
| Water heater repair | 29 | $114–$680 |
| Plumbing pipe repair | 2 | $251–$1.4k |
| Water tank installation | 2 | — |
