Beauty salon · Galveston, TX · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty79−2.1Momentum penalty40−6Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#112 of 121 hair salonsiPosition by Experts Score among all companies we track in this category. · better than 8%
4.8★★★★★156 Google reviews · 24 photos
91%five-star reviews
3.67★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
$32typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Wavelengths Hair Salon 4.8 out of 5 based on 156 reviews, highlighting skilled cuts, coloring, and perming services. Customers frequently praise the staff's attentiveness to detail, friendly communication, and ability to handle specific hair types like curly or thick textures. However, several low-star reviews cite scheduling errors, including missed appointments and incorrect booking confirmations, as well as one instance of receiving a barber cut instead of the requested salon style.
Google rating: 4.8 out of 5 from 156 reviews (91% five-star).
Reviews on this page: 156 Google reviews (112 with written comments, 6 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: October 17, 2026.
Service: Hair Salon serving Galveston, Texas.
Data from Google, last updated November 12, 2026.
Score profile vs other hair salons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Wavelengths Hair SalonHair Salons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wavelengths Hair Salon: 71/100 on this factor. Category median: 88.B
71
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wavelengths Hair Salon: 73/100 on this factor. Category median: 84.B
73
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wavelengths Hair Salon: 79/100 on this factor. Category median: 97.B
79
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wavelengths Hair Salon: 100/100 on this factor. Category median: 97.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wavelengths Hair Salon: 40/100 on this factor. Category median: 100.C
40
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wavelengths Hair Salon: 18/100 on this factor. Category median: 52.F
18
Bar = this company · dark tick = category median.
Star ratings
156 Google reviews we collected
4.8of 5
5 stars14291%
4 stars43%
3 stars43%
2 stars11%
1 star53%
Praise vs complaints
Phrases our text analysis found in 112 written reviews
96%praise
Praise10696%
Complaints44%
Price
What customers reported paying
$32-45% vs typical hair salons
Middle half of what 10 customers paid ($25–$48) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3027%
Quality & results2624%
Would recommend2422%
Price & value1413%
Speed & response109%
Communication55%
Honesty & trust11%
What customers talk about
We read 112 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“April is amazing at doing hair and providing such a personable experience!”
“Val does an excellent job on my hair, but everyone is so friendly and welcoming, I would use any of them!”
“Thank you so much Pat and I definitely recommend this place!”
“If you are a man, I do not recommend this place unless you're looking for a barber cut.”
“I have finally found an affordable and amazing hair stylist who listens and can follow through with what you want.”
“I called at the last minute and was immediately worked in.”
“He understood and listened what me and my hair needed and did it nicely.”
“was so nice and and honestly informational.”
People customers mention
Pat13 reviews
Charles11 reviews
Meghan8 reviews
Monica3 reviews
Houston3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Wavelengths Hair Salon for 3 kinds of job. Pick one to see what they paid and said.
Ashleigh11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Pat did a great job with my hair! I got a color and a cut and he had great attention to detail. He even has this amazing invention that supports your head while you’re getting your hair washed in the shampoo bowl. I was able to relax and not feel that awful pain in my neck while getting my hair washed! 100% recommend.
Paid $40–60
Shellie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I love it so much, he told me what products to use to keep my hair from getting damaged. Definitely would go here again!
Paid $20–40Haircut
LindaLocal Guide · 79 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Pat is awesome. He pays attention to detail and never disappoints. Highly recommended. 10 stars!
Paid $120–140Haircut
Jess4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I loved my experience here! By far, would probably be my favorite spot to get a haircut! The service was amazing and Mr. Pat was so nice and did awesome with my haircut! I will definitely be coming back here for future haircuts!
Paid $20–40Hairstyling
Sabrina2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Pat was really nice. He took really good care of my hair. He understood and listened what me and my hair needed and did it nicely.
Paid $20–40Haircut
JamesLocal Guide · 181 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I've had Charles Bailey cut my hair for over 25 years I think it is. Pat the owner is always a great guy and I always say Hi to him every time I go in.
Great salon!!
I specifically requested a salon cut but got a barber cut that took less than 20 minutes instead. I have medium length hair and wanted some layers put in. This is a fairly simple skill set for someone trained in salon work. Instead, I had to tell them how to layer it. Even then, my hair came out choppy with pieces sticking out. I had to spend time trimming them myself. It's not something I want to be doing before an event. If you are a man, I do not recommend this place unless you're looking for a barber cut.
Summer EnriquezLocal Guide · 47 reviewsiTotal number of Google reviews Summer has written across all businesses on Google Maps, not just this one.
Pat did a great job with my hair! I got a color and a cut and he had great attention to detail. He even has this amazing invention that supports your head while you’re getting your hair washed in the shampoo bowl. I was able to relax and not feel that awful pain in my neck while getting my hair washed! 100% recommend.
Price: $40–60
Shellie Sullivan1 reviewiTotal number of Google reviews Shellie has written across all businesses on Google Maps, not just this one.
I loved my experience here! By far, would probably be my favorite spot to get a haircut! The service was amazing and Mr. Pat was so nice and did awesome with my haircut! I will definitely be coming back here for future haircuts!
Price: $20–40
Services: Hairstyling
Sabrina Jahan2 reviewsiTotal number of Google reviews Sabrina has written across all businesses on Google Maps, not just this one.
James Curtis (Texman4268)Local Guide · 181 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
I've had Charles Bailey cut my hair for over 25 years I think it is. Pat the owner is always a great guy and I always say Hi to him every time I go in.
Great salon!!
