Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently praise WD Door for prompt arrivals, friendly communication, and efficient repairs on springs, openers, and full door installations. The company maintains a high rating, with owners responding to the majority of feedback. However, lower-rated reviews highlight concerns about high pricing for simple parts or labor, instances of missed appointments, and dissatisfaction with the durability of previous repairs or installation quality.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Bar = this company · dark tick = category median.
779 Google reviews we collected
Phrases our text analysis found in 635 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 635 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Prompt, polite, knowledgeable, and they stand behind their work.”
“Give these personable and friendly techs a raise ASAP and tell em Kelly said to!”
“Dustin and Dustin were absolutely awesome and did a great job helping my wife get the results she wanted.”
“They installed them in our addition and did very poor work.”
“We really appreciate Bob's attention to detail and would highly recommend him!”
“Great to communicate with and explained the work that was done!”
“Good fair price and Bob did a good job, will recommend!”
“Even worse, I was overcharged for my doors by approximately $700.”
“Gave me great suggestions, up front and straight forward.”
“So not only charge me twice, but then call me a liar.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired WD Door Garage Doors & Openers of Des Moines for 4 kinds of job. Pick one to see what they paid and said.
Prompt, polite, knowledgeable, and they stand behind their work. WD door installed our new garage door over a year ago. We had trouble with a spring and they came right out to repair it. No hassle and no cost for replacement parts.
Dustin H arrived when he said he would be there. And complete the job very quickly.
Dustin and Dustin were absolutely awesome and did a great job helping my wife get the results she wanted. Thank you for the prompt and friendly service
Had a garage door spring snap and called for service, did last one myself but didn't want to do another one, and they had techs out inside of a day! Very happy with work DJ and Dustin H did! Only took them ½ an hour for a job that took me 2½ hours! Love it! Give these personable and friendly techs a raise ASAP and…
I decided to replace my garage door due to rusting issues. The WD Door personnel arrive quickly to give me an estimate. The work was scheduled at my convenience and the job took less than an hour. I am satisfied with both the cost and the work. Good job guys.
Dustin and Dustin were very professional, friendly, and helpful. They assessed problem. Suggested a solution and implemented it.
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 127 | — |
| Garage door consultation | 69 | — |
| Customer support | 38 | — |
| Garage door design | 4 | — |
4.8 ★★★★★ 779 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Prompt, polite, knowledgeable, and they stand behind their work. WD door installed our new garage door over a year ago. We had trouble with a spring and they came right out to repair it. No hassle and no cost for replacement parts.
Good people
Dustin H arrived when he said he would be there. And complete the job very quickly.
Hello Georgia! We truly appreciate your wonderful feedback! It's fantastic that Dustin was able to get the job done promptly for you. If there's anything else you need, let us know!
Dustin and Dustin were absolutely awesome and did a great job helping my wife get the results she wanted. Thank you for the prompt and friendly service
Hello Bob! We're so happy you and your wife had a fantastic experience with Dustin and Dustin. Your kind words truly motivate us to serve our customers even better. Grateful for your feedback and support!
Had a garage door spring snap and called for service, did last one myself but didn't want to do another one, and they had techs out inside of a day! Very happy with work DJ and Dustin H did! Only took them ½ an hour for a job that took me 2½ hours! Love it! Give these personable and friendly techs a raise ASAP and tell em Kelly said to!!! (Seriously! These guys deserve more reward for their excellent work!)
Hi Kelly! We're so glad DJ and Dustin H. were able to help with your garage door spring efficiently! Your feedback about our dedicated team made our day. It's wonderful knowing you were pleased with their quick work. Looking forward to serving you again in the future!
I decided to replace my garage door due to rusting issues. The WD Door personnel arrive quickly to give me an estimate. The work was scheduled at my convenience and the job took less than an hour. I am satisfied with both the cost and the work. Good job guys.
Dustin and Dustin were very professional, friendly, and helpful. They assessed problem. Suggested a solution and implemented it.
Hello! We're delighted to read your review. It's wonderful to hear that our team could assist you effectively. Thanks for choosing WD Door Garage Doors & Openers for your needs.
Very polite and was fixed quickly. Thank you
Hi Kim! We really appreciate your kind words! It's fantastic to know you had a smooth experience with us. Thanks for choosing WD Door Garage Doors & Openers of Des Moines!
Done a GREAT job as always, that is why I use your company again, came out with very short time after I called for a repair. Carroll
We are so grateful for your continued trust and for sharing your positive experience with us, Carroll! It's fantastic to know that our team could be there quickly when you needed a repair. Always a pleasure to help, and we're here whenever you need us next time.
Service was quick friendly and well priced!
Hi there! We're delighted to know that you found our service quick, friendly, and affordable. Your satisfaction is really important to us, and it's always our goal to make sure you have the best experience possible with our team! Looking forward to helping you again in the future!
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Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
