Martha McLaughlin1 reviewTotal number of Google reviews Martha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePolite. Professional. Quick.
We Hall Moving Services
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#5 of 78 furniture deliveryPosition by Experts Score among all companies we track in this category. · better than 95%
5.0 ★★★★★ 102 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
97%reviews answered by the owner
$738typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
We Hall Moving Services at a glance
Google reviewers rate We Hall Moving Services five stars based on one hundred and two reviews, noting that the owner replies to ninety-seven percent of feedback. Customers consistently describe the moving and storage staff as punctual, professional, and communicative, with frequent mentions of careful handling and transparent pricing without hidden fees. The team is often highlighted for flexibility in scheduling and efficient execution of local moves, with no recurring criticisms found in the provided excerpts.
- Google rating: 5.0 out of 5 from 102 reviews (100% five-star).
- Reviews on this page: 102 Google reviews (96 with written comments, 2 with photos).
- Owner responses: the business replied to 97% of reviews.
- Most recent review: October 16, 2026.
- Service: Furniture Delivery serving Waynesville, North Carolina.
Data from Google, last updated October 26, 2026.
Score profile vs other furniture delivery
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.We Hall Moving Services: 100/100 on this factor. Category median: 92.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.We Hall Moving Services: 98/100 on this factor. Category median: 88.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.We Hall Moving Services: 99/100 on this factor. Category median: 96.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.We Hall Moving Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.We Hall Moving Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 82.–
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Bar = this company · dark tick = category median.
Star ratings
102 Google reviews we collected
- 5 stars102100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 96 written reviews
- Praise25098%
- Complaints52%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1144%
- Reasonable1352%
- Overpriced00%
- Not sure14%
$738-9% vs typical furniture delivery
Middle half of what 16 customers paid ($495–$1.2k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude6325%
- Speed & response5522%
- Would recommend4618%
- Quality & results3012%
- Price & value2510%
- Communication197%
- Honesty & trust177%
What customers talk about
We read 96 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jacob, the owner, was prompt, friendly and upfront about costs (no hidden fees).”
“This the second time I've used We Hall Moving, Christian and Gavin were on time , friendly and professional when loading my household items into my POD.”
“Extremely pleased with these movers, highly recommend”
“Christian and Isaac did an amazing job with my move!”
“They knew our budget and made sure to stay within that timeframe all the while delivering our furniture damaged free and not scuffing up the house.”
“Haven’t received bill yet, but last time it was reasonable.”
“Fast, efficient, punctual, communicative and friendly!”
“I highly recommend them to anyone looking for reliable movers with an outstanding performance.”
People customers mention
- Jacob 11 reviews
- Asheville 10 reviews
- Isaac 9 reviews
- Jay 9 reviews
- Christian 6 reviews
- Issac 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired We Hall Moving Services for 3 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Lynn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
This the second time I've used We Hall Moving, Christian and Gavin were on time , friendly and professional when loading my household items into my POD.
Paid $500–1,000Reasonable price
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
We moved from Charlotte to Weaverville and had a very very good experience. Fast, efficient, punctual, communicative and friendly! Isaac and Jay were fantastic! Scheduling was easy and responsive. Would definitely recommend!
Paid $1,500–2,000Reasonable price
JenniferLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Amazing! If I could have these 2 as my movers everytime I would. This was my first time ever using a moving company and I will absolutely recommend you guys to everyone. 10/10!!!
Paid $1,000–1,500Great price
Pamela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Christian and Isaac were amazing. Not only were they extremely efficient, strong and careful with our possessions, but they moved us smiles on their faces the whole time. Communication was excellent. They showed up right when they said they would and finished up right as they estimated they would. They had a long…
Paid $2,500–3,000Reasonable price
William8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They arrived on time and delivered quickly. They were professional and courteous and very careful when handling my moms furniture. I would definitely use their services again
Paid $1,000–1,500Great price
Olivia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Christian and Jay were exceptional!!! I literally could not have done this move without them. I highly recommend their services. They took care of everything quickly, efficiently, and safely!
Paid $1–500Reasonable price
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 4 | $569–$1.4k |
| Oversized-item moving | 2 | $135–$556 |
| In-state moving | 2 | $731–$2.1k |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 102 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Michele Paulsen1 reviewTotal number of Google reviews Michele has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe guys were awesome!! Everything went smoothly.
- Price assessment: Great price
- Price: $1–500
Response from the owner · a week ago
We appreciate your kindness and flexibility. Glad to hear that you had a good experience using our services. Please reach out anytime.
Larry Smith5 reviewsTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleChristian and Issac were great. Watching them work gave me a lot of confidence I made the right choice. Very careful and efficient.
- Price assessment: Great price
Response from the owner · a week ago
Hey Thanks Larry. You were a pleasure to work with. Call us anytime
Kelly Shields10 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis was a great experience from start to finish. Jacob, the owner, was prompt, friendly and upfront about costs (no hidden fees). Isaac and Bubba were our movers. I can’t say enough about their professionalism. The communication was great. They got right to work, never complained about anything and got the job done in a timely and safe manner. It was refreshing as they did exactly what they promised. Highly recommend!
- Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you for your business Kelly! Also thank you for taking the time to leave us a review. We appreciate it. We are here anytime you need us
Adam Goho4 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePolite, punctual, professional. Extremely pleased with these movers, highly recommend
Jason Agnew5 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAbsolutely amazing. They took great care of everything and were very careful. Super friendly. Really can’t say enough good things about them.
Response from the owner · 2 weeks ago
Jason, we are super glad to hear the guys did a great job for you. Play both said you were a pleasure to work with. Feel free to reach out to us anytime.
Lynn Mitchell6 reviewsTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis the second time I've used We Hall Moving, Christian and Gavin were on time , friendly and professional when loading my household items into my POD.
- Price assessment: Reasonable price
- Price: $500–1,000
Hannah HopeLocal Guide · 20 reviewsTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFit me in last minute same day which is so appreciated! Very communicative too. Thanks guys!
- Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you Hannah. Please reach out to us anytime. We have moving trucks and can offer you a free truck for your local move.
Nancy Herbert5 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe team of Isaac and Bubba move our household furniture and boxes of “stuff” from a mini-storage unit to our new home. They were on time, flexible, hard-working, and pleasant. They even put our beds together before they left. I was unpacking a few items as they were bringing in more. They would stop and help me move some heavy items from here to there, to help me get a rug underneath, a heavy item out of a box, or to put glides under heavy furniture. A real class act! Haven’t received bill yet, but last time it was reasonable.
- Price assessment: Not sure
Response from the owner · 3 weeks ago
Great News Nancy. Glad to hear our crew yesterday completed the job to your satisfaction. We will see you soon!
Daniel More6 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe moved from Charlotte to Weaverville and had a very very good experience. Fast, efficient, punctual, communicative and friendly! Isaac and Jay were fantastic! Scheduling was easy and responsive. Would definitely recommend!
- Price assessment: Reasonable price
- Price: $1,500–2,000
Response from the owner · 3 weeks ago
We appreciate you taking the time to leave us feedback. Happy to hear you had a great experience!
Business details
- Phone: (828) 335-4377
- Website: jhallservices.com
- Service area: Waynesville, NC