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Webster Moving Co.

Mover · Round Rock, TX · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 94 move-in/move-out cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 98%
5.0 ★★★★★ 140 Google reviews · 11 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
90%reviews answered by the owner
$805typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Webster Moving Co. at a glance

Customers consistently praise the company for punctuality, efficient service, and careful handling of belongings, noting that final costs often matched or fell below pre-move estimates. Reviewers highlight the crew's professionalism, friendly demeanor, and effective communication throughout the moving process. With a perfect five-star rating from one hundred forty reviews and a high owner response rate, the business maintains a strong reputation for reliability and customer satisfaction in the Round Rock area.

  • Google rating: 5.0 out of 5 from 140 reviews (100% five-star).
  • Reviews on this page: 140 Google reviews (136 with written comments, 4 with photos).
  • Owner responses: the business replied to 90% of reviews.
  • Most recent review: November 6, 2026.
  • Service: Move-In/Move-Out Cleaning Service serving Round Rock, Texas.

Data from Google, last updated November 8, 2026.

Score profile vs other move-in/move-out cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

Satisfaction100Reliability99Craft & service–Value100Momentum100Replies to reviews–Satisfaction: 100 (median 92)Reliability: 99 (median 90)Value: 100 (median 100)Momentum: 100 (median 100)
Webster Moving Co.Move-In/Move-Out Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Webster Moving Co.: 100/100 on this factor. Category median: 92.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Webster Moving Co.: 99/100 on this factor. Category median: 90.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Webster Moving Co.: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Webster Moving Co.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–

Bar = this company · dark tick = category median.

Star ratings

140 Google reviews we collected

  • 5 stars140100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 136 written reviews

  • Praise29898%
  • Complaints52%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4848%
  • Reasonable5352%
  • Overpriced00%
  • Not sure00%
$805+227% vs typical move-in/move-out cleaning services

Middle half of what 83 customers paid ($522–$1.4k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8026%
  • Speed & response8026%
  • Would recommend5919%
  • Quality & results4013%
  • Price & value227%
  • Honesty & trust134%
  • Communication93%

What customers talk about

We read 136 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were attentive, polite, professional, and provided outstanding customer service throughout the entire move.”
  • “UPDATE: Just used these guys for the second time and they were just as fast and amazing as the first time.”
  • “I would definitely book with them again and highly recommend their team!”
  • “They did a great job getting out on time and they worked really hard.”
    “They insured none of our furniture or items were damaged and were very respectful of our house to keep it clean as well.”
  • “​Their pricing was extremely reasonable for the quality of work they delivered.”
  • “We would absolutely recommend them to anyone looking for a reliable moving company!”
  • “Excellent communications before and during the move.”

People customers mention

  • Fernando 26 reviews
  • Omar 25 reviews
  • Ziggy 12 reviews
  • Austin 7 reviews
  • Phil 5 reviews
  • Ruben 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Webster Moving Co. for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

AlLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

They were on time and very efficient. They took less time than estimated for my move from Pflugerville to Lakeway. The final cost was lower than their pre-move estimate. The crew were very friendly. Highly recommended.

Paid $1,500–2,000Great priceSenior moving
TreyLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

UPDATE: Just used these guys for the second time and they were just as fast and amazing as the first time. It's great knowing that when we move again we know who to call! Reuben and Omar were absolute wizards. Somehow they got all our stuff into a pod that I KNEW would be too small. Those guys are artists.

Paid $1,500–2,000Great priceSenior movingLocal moving
ShelbyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Ruben and Omar were awesome. Easy going guys and extremely hard workers!!! Kept all of my belongs safe and sound. Also great pricing! Will be back. Thanks again guys!

Paid $1,000–1,500Reasonable priceLocal movingMoving-related packingFurniture disassembly
LesleyLocal Guide · 143 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rich, Fernando, and Phil were absolute rockstars when they helped us load our 26-foot Penske truck. ​ These guys worked systematically and efficiently, taking great care with our belongings by wrapping every single piece of furniture securely in moving blankets, shrink wrap, or a combination of both to prevent any…

Paid $1,000–1,500Reasonable priceFurniture disassemblyObject-related moving assistance
Wendy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Omar and Ruben were wonderful! Super efficient, friendly, and helpful! 10/10 would recommend!!

Paid $1–500Great priceLocal movingFurniture assembly
JacobLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rich and Fernando were absolute rock stars. We've hired other movers in the past and were nervous about a new company of movers, but Webster was flawless. 10/10 - I will definitely come back for my next move!

Paid $500–1,000Great priceLocal moving

Photos

Customer reviews

5.0 ★★★★★ 140 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Al CelayaLocal Guide · 12 reviewsTotal number of Google reviews Al has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were on time and very efficient. They took less time than estimated for my move from Pflugerville to Lakeway. The final cost was lower than their pre-move estimate. The crew were very friendly. Highly recommended.

  • Price assessment: Great price
  • Price: $1,500–2,000
  • Services: Senior moving
Trey CLocal Guide · 34 reviewsTotal number of Google reviews Trey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

UPDATE: Just used these guys for the second time and they were just as fast and amazing as the first time. It's great knowing that when we move again we know who to call! Reuben and Omar were absolute wizards. Somehow they got all our stuff into a pod that I KNEW would be too small. Those guys are artists.

  • Price assessment: Great price
  • Price: $1,500–2,000
  • Services: Senior moving, Local moving
Response from the owner · 2 months ago

Thank you, Trey! Ruben and Omar are amazing

Shelby CampbellLocal Guide · 13 reviewsTotal number of Google reviews Shelby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ruben and Omar were awesome. Easy going guys and extremely hard workers!!! Kept all of my belongs safe and sound. Also great pricing! Will be back. Thanks again guys!

  • Price assessment: Reasonable price
  • Price: $1,000–1,500
  • Services: Local moving, Moving-related packing, Furniture disassembly, Object-related moving assistance, Furniture assembly
Response from the owner · 4 days ago

Thank you for the great review, Shelby! Glad to hear they took wonderful care of your belongings. Our guys are amazing. Also, it was great meeting you. We truly appreciate your support and look forward to helping you again!

Jaykara3 reviewsTotal number of Google reviews Jaykara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ruben, Omar, and Ziggy were absolutely wonderful! I’m so appreciative of all their help. Moving into a third-floor apartment is no joke, but they handled everything seamlessly and went above and beyond to make sure I was happy with the placement of everything. They were attentive, polite, professional, and provided outstanding customer service throughout the entire move. I couldn’t have asked for a better experience. I would definitely book with them again and highly recommend their team!

  • Price assessment: Reasonable price
  • Services: Local moving
Response from the owner · 4 days ago

Thank you so much for the wonderful review! It was great meeting you. We're glad our crew made your 3rd floor move a great experience. We truly appreciate your kind words and trusting us with your move!

Paula3 reviewsTotal number of Google reviews Paula has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ruben and Omar are awesome! They helped us move today and are pros. They were efficient, worked hard, and careful with our stuff. So glad we had their help. Thank you guys for everything! We highly recommend.

  • Price assessment: Great price
  • Services: Local moving
Response from the owner · 4 days ago

Thank you for the great review, Paula! We truly appreciate your recommendation.

Lesley McDowellLocal Guide · 143 reviewsTotal number of Google reviews Lesley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rich, Fernando, and Phil were absolute rockstars when they helped us load our 26-foot Penske truck. ​ These guys worked systematically and efficiently, taking great care with our belongings by wrapping every single piece of furniture securely in moving blankets, shrink wrap, or a combination of both to prevent any transit damage. Despite the sheer volume of gear, they powered through and wrapped up the entire job in just 5 hours flat. ​Their pricing was extremely reasonable for the quality of work they delivered. If you need a crew that handles your property with respect, works fast, and doesn't break the bank, call Webster Moving Co. and ask for this team. Five stars all around!

  • Price assessment: Reasonable price
  • Price: $1,000–1,500
  • Services: Furniture disassembly, Object-related moving assistance
Response from the owner · a week ago

Thank you so much for the thoughtful review! We are glad our crew took great care of your belongings and made the loading process smooth and efficient. We truly appreciate your trust, kind words, and recommendation. Wishing you all the best!

Wendy Hawkins2 reviewsTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Omar and Ruben were wonderful! Super efficient, friendly, and helpful! 10/10 would recommend!!

  • Price assessment: Great price
  • Price: $1–500
  • Services: Local moving, Furniture assembly
Response from the owner · a week ago

Thank you so much for the wonderful review! We're glad our team made your move a great experience.

CHUCK RICHEY2 reviewsTotal number of Google reviews CHUCK has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job getting out on time and they worked really hard. Hard workers and very pleasant.

  • Services: Local moving
Response from the owner · a week ago

Thank you for letting us take care of your move, Chuck!

Michelle WillinghamLocal Guide · 28 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Quick and efficient, moved with care and very nice group of guys!

Response from the owner · a week ago

Thank you, Michelle! We appreciate you.

Lynn RysavySmith9 reviewsTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys were amazing!! No nonsense! Very professional, kind, respectful. I would use them again and highly recommend them! Thank you for making my move great!

Response from the owner · 2 weeks ago

Lynn, it was a pleasure meeting you. Thank you so much for the wonderful review and for trusting us with your move. We are really proud of our guys. We truly appreciate your kind words and recommendation!

Webster Moving Co. on Google Maps →

Business details