Landscaper · Grantsville, UT · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%91+22.1Value 14%96+13.6Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 9 patio contractorsiPosition by Experts Score among all companies we track in this category. · better than 25%
4.9★★★★★258 Google reviews · 24 photos
93%five-star reviews
4.83★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers highlight punctuality, clear communication, and thorough work on sprinkler repairs, lighting installations, and yard improvements. Recurring themes include professional staff conduct, quick response times, and adherence to project plans. One criticism involves a significant price increase for seasonal light hanging services, while another notes a lack of follow-up on a quoted bid.
Google rating: 4.9 out of 5 from 258 reviews (93% five-star).
Reviews on this page: 258 Google reviews (196 with written comments, 17 with photos).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
Wells Cutting Edge, LLCPatio Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wells Cutting Edge, LLC: 88/100 on this factor. Category median: 96.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wells Cutting Edge, LLC: 91/100 on this factor. Category median: 97.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wells Cutting Edge, LLC: 92/100 on this factor. Category median: 98.A
92
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wells Cutting Edge, LLC: 96/100 on this factor. Category median: 100.A
96
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wells Cutting Edge, LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wells Cutting Edge, LLC: 100/100 on this factor. Category median: 70.A
100
Bar = this company · dark tick = category median.
Star ratings
258 Google reviews we collected
4.9of 5
5 stars24193%
4 stars125%
3 stars10%
2 stars00%
1 star42%
Praise vs complaints
Phrases our text analysis found in 196 written reviews
98%praise
Praise30598%
Complaints72%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price1527%
Reasonable3766%
Overpriced12%
Not sure35%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7725%
Quality & results6721%
Speed & response5618%
Would recommend4314%
Communication3311%
Price & value248%
Honesty & trust124%
What customers talk about
We read 196 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The workers were courteous and respectful of my property.”
“First thing Friday morning Wells was onsite and quickly fixed the issue”
“Wells was great to work with and quick with getting back to me with questions.”
“I would recommend them for any landscaping work you need.”
“In good conscience, I can't recommend this company.”
“Great communication and fantastic work, highly recommended!”
“They're dependable, affordable and their staff are very friendly.”
“They are a little pricey but worth what you pay.”
“They are so reliable and dependable and professional!”
People customers mention
Trimlight6 reviews
Mitch4 reviews
Trimlights4 reviews
Sheldon3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Wells Cutting Edge, LLC for 3 kinds of job. Pick one to see what they paid and said.
JJohnLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★
Did a great job. Was on time and analyzed the problem quickly. Made improveme to the pope line and I stalled a better spray body and spray head. Thanks.. JHW.
Did a great job checking out the sprinkler lines and blowing out the water for winter. JHW.
Your assistant was very through and patient in making corrections. Great to work with. JHW.
Reasonable priceIrrigation system repair & maintenance
MMike5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★
You haven't done anything yet. I left you a message that I would have to reschedule, which I will when my Internet equipment gets replaced.
Not sureService not listed
CCarol10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Wells was great to work with and quick with getting back to me with questions. Thank you !
Great priceService not listed
CClay4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I really like the way Sheldon worked with me. His knowledge was very important. He keep me updated and did everything he said he would do. I’m very happy to have a great start and I will be asking for his help in the future
LLyn10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
The project was completed exactly as I had imagined. The workers were courteous and respectful of my property. Loving it!
Reasonable priceStone landscaping
TTrent8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had issues with our backflow preventer on a Thursday night. First thing Friday morning Wells was onsite and quickly fixed the issue
Did a great job. Was on time and analyzed the problem quickly. Made improveme to the pope line and I stalled a better spray body and spray head. Thanks.. JHW.
Did a great job checking out the sprinkler lines and blowing out the water for winter. JHW.
Your assistant was very through and patient in making corrections. Great to work with. JHW.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance
Response from the owner · 2 years ago
Thank you for the kind review. Glad to help.
D
Dale Green7 reviewsiTotal number of Google reviews Dale has written across all businesses on Google Maps, not just this one.
I really like the way Sheldon worked with me. His knowledge was very important. He keep me updated and did everything he said he would do. I’m very happy to have a great start and I will be asking for his help in the future
Price assessment: Reasonable price
Services: Stone landscaping, Concrete masonry, Rock landscaping
Response from the owner · a week ago
Hey Clay! Thanks for the review! Appreciate you and the opportunity we had to help out!
L
Lyn Wilson10 reviewsiTotal number of Google reviews Lyn has written across all businesses on Google Maps, not just this one.
