Experts Reviews · Company report
West Houston Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%88+12.4Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

West Houston Electric

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 2,564 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Houston Electric is better than 95% of electricians.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Houston Electric is better than 94% of electricians.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Houston Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Houston Electric is better than 88% of electricians.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Houston Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Houston Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired West Houston Electric for 8 kinds of job.

West Houston Electric for electrical outlet & switch repair

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Jobs reviewedHow many Google reviews are tagged with this job.230
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 230 Google reviews tagged “Electrical outlet & switch repair” · showing 20

melaney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★★

Matt did a Great job of diagnostic and fixing the problem. He also did inspections work. We would know if we would have future problems. He seemed very concerned for our safety as well as our appliance was working. I would say ask for Matt. He knows what he’s doing.

Paid $1–500Not sureElectrical outlet & switch repair
Doug1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Matt was very efficient and informative. Explained everything clearly and did a nice job.

Paid $1–500Reasonable priceElectrical outlet & switch repairService not listed
Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Exceptional Service, Genuine Compassion, and Outstanding Professionalism! I recently had the opportunity to work with this company, and I can confidently say that I now understand why they have earned such outstanding reviews! Our family experienced an extremely distressing situation when someone stole and cut our…

Great priceElectrical inspectionsElectrical wiring installationElectrical outlet & switch relocation
MickeyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I could not have asked for a more professional team! Travis presented everything thoroughly and is very competent and experienced!

Paid $500–1,000Reasonable priceElectrical outlet & switch repair
Gary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Theo was the electrician that came out, extremely nice guy. Showed him what to do and he was in and out in no time. Check his work when he was done. Couldn't tell he was even here. Excellent work!

Paid $1,000–1,500Not sureElectrical outlet & switch repairElectrical wiring repair
PattyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Matt Dale with West Houston Electric provides reliable, efficient, and knowledgeable electricians. Their promptness and professionalism stood out, and I appreciated the quality of service. I would confidently recommend them for electrical repair.

Paid $500–1,000Outdoor lighting installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
DawnLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

They were available almost as soon as I called. They arrived on time and were able to fix it, although it was a complicated job. Thanks Theo

Paid $1,000–1,500Great priceElectrical inspectionsElectrical fuse changingElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Michelle12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Looking back, we had initially considered a neighbor option but something about reading their reviews gave us pause. Im glad we reached out to West Houston Electric instead because they completely blew us away. A certified expert came the moment scheduled and demonstrated extensive understanding on home panel…

Paid $4,500–5,000Reasonable priceElectrical inspectionsLight fixture installationElectrical outlet & switch repair
cdrkennon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Arrived promptly; Matt worked promptly and explained everything and was very thorough. Very professional. The level of service and attention to detail was outstanding. Three full days of major rework were needed due to original home wiring age.

Paid $4,000–4,500Reasonable priceRemodelingElectrical inspectionsElectrical outlet & switch relocation
PauletteLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

5 out of 5 stars. The team and Chance at West Houston Electric was incredibly professional and managed to repair our issue efficiently. Their timely approach and expert advice helped keep everyone in the home secure using modern methods. It was a pleasant and successful experience throughout.

Paid $1–500Great priceLight fixture repairElectrical outlet & switch repair
Krishnavathana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Theo was amazing all around!!! And so was Austin. Perfectly polite gentlemen! I would recommend them ( west houston electric) with confidence to everyone!

Paid $5,000+Great priceElectrical panel replacement or upgradingElectrical outlet & switch repairElectrical outlet & switch installation
Susan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

JD Smith was great! Very professional and personable. Explained everything thoroughly.

Paid $1,000–1,500Reasonable priceGround wire installationElectrical inspectionsElectrical panel repair
MyThomassmithLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I needed extensive updates to my electrical system. Chance from West Houston Electric inspected my entire home then sat down with me to hear what I had in mind and to offer their suggestions. They presented me with 3 options (good, better, best) and I chose the BEST option. They started right away and continued the…

Paid $5,000+Reasonable priceGround wire installationElectrical inspectionsElectrical outlet & switch relocation
Sonia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Theo and Austin at West Houston Electric were extremely knowledgeable, professional, and efficient. They completed the electrical repair quickly and explained everything clearly. I appreciated their expertise and attention to detail. Highly recommend.

Paid $2,500–3,000Not sureGround wire installationElectrical inspectionsElectrical panel replacement or upgrading
ArdeliaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Zack from West Houston Electric was great. Very patient with my questions and thorough. Ive used them in the past and will continue to do so.

Paid $1–500Reasonable priceElectrical outlet & switch repair
Shaling4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Theo and Zak come and did a great job on replace my rusted outlet under sink. They explained everything clearly and give me a lot of options and suggestions for the potential safety improvement. I will definitely use them again.

Paid $1–500Reasonable priceElectrical outlet & switch repair
Peter7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

JD did a great job with the electrical panel replacement and various other smaller jobs inside and outside the house, he explained everything and completed all the work within the estimated time given

Paid $5,000+Reasonable priceElectrical inspectionsElectrical panel replacement or upgradingElectrical outlet & switch repair
AlexLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Travis was awesome, and very helpful. Great service!

Paid $1–500Reasonable priceElectrical outlet & switch repair
DonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Travis and Austin presented a clear, thorough analysis of the electrical problems we are encountering, and he offered several different solutions. I am pleased with their work.

Paid $1–500Reasonable priceElectrical inspectionsElectrical outlet & switch repair
Janice7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Christian and Travis came to my rescue to tackle the unyielding light bulb above my sink. This stubborn little bulb had refused to budge, so it required a full removal of the fixture to finally extract the old bulb. Now, thankfully, I have light over my sink again. And don't worry, I won't be making any "How many…

Paid $1–200Light fixture repairElectrical outlet & switch repairService not listed

Show more electrical outlet & switch repair reviews (210 more) →

Price

$677+42% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 72%Overpriced 4%Not sure 8%

Jobs customers hired them for

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