Experts Reviews · Company report
West Houston Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%88+12.4Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

West Houston Electric

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 2,564 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Houston Electric is better than 95% of electricians.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Houston Electric is better than 94% of electricians.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Houston Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Houston Electric is better than 88% of electricians.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Houston Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Houston Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired West Houston Electric for 8 kinds of job.

West Houston Electric for electrical panel replacement or upgrading

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Jobs reviewedHow many Google reviews are tagged with this job.126
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.9k–$4.3k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel replacement or upgrading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 126 Google reviews tagged “Electrical panel replacement or upgrading” · showing 20

Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Exceptional Service, Genuine Compassion, and Outstanding Professionalism! I recently had the opportunity to work with this company, and I can confidently say that I now understand why they have earned such outstanding reviews! Our family experienced an extremely distressing situation when someone stole and cut our…

Great priceElectrical inspectionsElectrical wiring installationElectrical outlet & switch relocation
TimLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Travis provided a truly professional experience and service in getting my house up to code. I had so many things wrong from previous electricians and he articulated each issue and risk associated. Im embarrassed from taking the cheap way out in the past. You get what you pay for and I'm happy my house is done right

Paid $5,000+Reasonable priceGround wire installationElectrical inspectionsElectrical wiring installation
VamsiLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had some electrical problems at our ranch house and called West Houston Electric. Travis Qualls came out, and he did a really great job for us. Our outlets and Ring cameras kept going offline, and we didn't know why. Travis took the time to explain the issues to us clearly. He was very patient and answered all…

Customer photo from Vamsi's reviewCustomer photo from Vamsi's reviewCustomer photo from Vamsi's review
Reasonable priceGround wire installationElectrical inspectionsElectrical panel repair
Krishnavathana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Theo was amazing all around!!! And so was Austin. Perfectly polite gentlemen! I would recommend them ( west houston electric) with confidence to everyone!

Paid $5,000+Great priceElectrical panel replacement or upgradingElectrical outlet & switch repairElectrical outlet & switch installation
JoeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Roland of West Houston Electric did an outstanding job. He was personable and more importantly very knowledgeable about the issues I was having. He was on time and made the repairs quickly. Prices are a little high, but overall, job well done. Definitely recommend and will use this company again in the future.

Paid $1,000–1,500OverpricedElectrical panel replacement or upgrading
TomLocal Guide · 118 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great experience! JD and Jared were very professional. Installation was explained thoroughly. Chance arrived for our annual electrical check-up. Very professional and thorough.

Reasonable priceElectrical wiring installationElectrical panel replacement or upgrading
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Professionalism , knowledge, reliability top notch. Will recommend anytime

Paid $5,000+Reasonable priceElectrical panel replacement or upgradingElectric car charger installation
MyThomassmithLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I needed extensive updates to my electrical system. Chance from West Houston Electric inspected my entire home then sat down with me to hear what I had in mind and to offer their suggestions. They presented me with 3 options (good, better, best) and I chose the BEST option. They started right away and continued the…

Paid $5,000+Reasonable priceGround wire installationElectrical inspectionsElectrical outlet & switch relocation
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great job couldn't be happier. Highly recommend.

Electrical panel replacement or upgrading
Sonia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Theo and Austin at West Houston Electric were extremely knowledgeable, professional, and efficient. They completed the electrical repair quickly and explained everything clearly. I appreciated their expertise and attention to detail. Highly recommend.

Paid $2,500–3,000Not sureGround wire installationElectrical inspectionsElectrical panel replacement or upgrading
Sara13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

This is an excellent company which excels in providing its customers with quick and competent service, working efficiently and going the extra mile to solve my wiring issues. JD was my electrician on this call and he was courteous, kind to explain the issues, and careful to be sure all was working properly.

Reasonable priceElectrical wiring installationElectrical panel replacement or upgradingElectrical outlet & switch installation
Darnell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rolan was professional, courtesy, and knowledgeable from start to finish. He provided excellent customer service, explained everything clearly throughout the repair, and made sure our electrical breakers and panel was fixed properly. It's refreshing to work with someone who takes pride in their work and keeps the…

Paid $3,000–3,500Reasonable priceElectrical panel repairElectrical panel replacement or upgrading
Wally2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Theo did a great job for us. He diagnosed the problem quickly and explained the solution. He was able to temporarily get my power back on and returned the next day ro replace the electrical panel. I'll give him 6 stars on a 5 star scale

Paid $5,000+Reasonable priceElectrical panel replacement or upgrading
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Travis was polite and professional. I appreciate the suggestions he offered, when asked.

Paid $1,500–2,000Reasonable priceElectrical inspectionsElectrical panel replacement or upgradingService not listed
Gracie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Travis was polite and accommodation. He was very knowledgable. I was impressed with the reliability and efficiency of West Houston Electric. The electricians arrived promptly, showed excellent knowledge, and completed the electrical repair with great professionalism. Highly recommend.

Paid $1,500–2,000Reasonable priceGround wire installationElectrical inspectionsInstallation
Peter7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

JD did a great job with the electrical panel replacement and various other smaller jobs inside and outside the house, he explained everything and completed all the work within the estimated time given

Paid $5,000+Reasonable priceElectrical inspectionsElectrical panel replacement or upgradingElectrical outlet & switch repair
Gerald9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I’ve used West Houston Electric for several projects and I love their responsiveness and professional quality work. I have been needing some old outlets replaced and they showed up shortly after I called them and the work they performed was top notch. Theo was a pleasure to work with and explained everything they did with obvious expertise.

Paid $500–1,000Reasonable priceElectrical panel replacement or upgrading+ Quality+ Professionalism
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was impressed with the reliability and efficiency of West Houston Electric. Travis arrived on time, completed the electrical repair quickly, and demonstrated deep knowledge and professionalism. Their prompt communication and courteous work made the experience stress‑free. Highly recommend for anyone who values reliable and professional service.

Reasonable priceGround wire installationElectrical inspectionsElectrical panel replacement or upgrading
Pat10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had numerous issues that needed to be fixed and upgraded. Very informative and suggested ideas that worked very good with us.

Paid $2,000+Great priceElectrical fuse changingElectrical wiring installationLight fixture installation
MarkLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

i have known West Houston Electric for 10 years and my home, built in 1998, was initially wired by West Houston Electric. This family owned business has been reliable, efficient trustworthy, and fair priced over the years. Their journeymen are all knowledgeable and professional. The organization communicates very…

Paid $2,000+Reasonable priceElectrical panel replacement or upgrading

Show more electrical panel replacement or upgrading reviews (106 more) →

Price

$677+42% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 72%Overpriced 4%Not sure 8%

Jobs customers hired them for

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