Experts Reviews · Company report
West Houston Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%88+12.4Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

West Houston Electric

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 2,564 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Houston Electric is better than 95% of electricians.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Houston Electric is better than 94% of electricians.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Houston Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Houston Electric is better than 88% of electricians.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Houston Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Houston Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired West Houston Electric for 8 kinds of job.

West Houston Electric for electrical panel replacement or upgrading

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.126
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.9k–$4.3k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel replacement or upgrading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 126 Google reviews tagged “Electrical panel replacement or upgrading” · showing 40

Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Exceptional Service, Genuine Compassion, and Outstanding Professionalism! I recently had the opportunity to work with this company, and I can confidently say that I now understand why they have earned such outstanding reviews! Our family experienced an extremely distressing situation when someone stole and cut our…

Great priceElectrical inspectionsElectrical wiring installationElectrical outlet & switch relocation
TimLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Travis provided a truly professional experience and service in getting my house up to code. I had so many things wrong from previous electricians and he articulated each issue and risk associated. Im embarrassed from taking the cheap way out in the past. You get what you pay for and I'm happy my house is done right

Paid $5,000+Reasonable priceGround wire installationElectrical inspectionsElectrical wiring installation
VamsiLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had some electrical problems at our ranch house and called West Houston Electric. Travis Qualls came out, and he did a really great job for us. Our outlets and Ring cameras kept going offline, and we didn't know why. Travis took the time to explain the issues to us clearly. He was very patient and answered all…

Customer photo from Vamsi's reviewCustomer photo from Vamsi's reviewCustomer photo from Vamsi's review
Reasonable priceGround wire installationElectrical inspectionsElectrical panel repair
Krishnavathana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Theo was amazing all around!!! And so was Austin. Perfectly polite gentlemen! I would recommend them ( west houston electric) with confidence to everyone!

Paid $5,000+Great priceElectrical panel replacement or upgradingElectrical outlet & switch repairElectrical outlet & switch installation
JoeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Roland of West Houston Electric did an outstanding job. He was personable and more importantly very knowledgeable about the issues I was having. He was on time and made the repairs quickly. Prices are a little high, but overall, job well done. Definitely recommend and will use this company again in the future.

Paid $1,000–1,500OverpricedElectrical panel replacement or upgrading
TomLocal Guide · 118 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great experience! JD and Jared were very professional. Installation was explained thoroughly. Chance arrived for our annual electrical check-up. Very professional and thorough.

Reasonable priceElectrical wiring installationElectrical panel replacement or upgrading
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Professionalism , knowledge, reliability top notch. Will recommend anytime

Paid $5,000+Reasonable priceElectrical panel replacement or upgradingElectric car charger installation
MyThomassmithLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I needed extensive updates to my electrical system. Chance from West Houston Electric inspected my entire home then sat down with me to hear what I had in mind and to offer their suggestions. They presented me with 3 options (good, better, best) and I chose the BEST option. They started right away and continued the…

Paid $5,000+Reasonable priceGround wire installationElectrical inspectionsElectrical outlet & switch relocation
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great job couldn't be happier. Highly recommend.

Electrical panel replacement or upgrading
Sonia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Theo and Austin at West Houston Electric were extremely knowledgeable, professional, and efficient. They completed the electrical repair quickly and explained everything clearly. I appreciated their expertise and attention to detail. Highly recommend.

Paid $2,500–3,000Not sureGround wire installationElectrical inspectionsElectrical panel replacement or upgrading
Sara13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

This is an excellent company which excels in providing its customers with quick and competent service, working efficiently and going the extra mile to solve my wiring issues. JD was my electrician on this call and he was courteous, kind to explain the issues, and careful to be sure all was working properly.

Reasonable priceElectrical wiring installationElectrical panel replacement or upgradingElectrical outlet & switch installation
Darnell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rolan was professional, courtesy, and knowledgeable from start to finish. He provided excellent customer service, explained everything clearly throughout the repair, and made sure our electrical breakers and panel was fixed properly. It's refreshing to work with someone who takes pride in their work and keeps the…

Paid $3,000–3,500Reasonable priceElectrical panel repairElectrical panel replacement or upgrading
Wally2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Theo did a great job for us. He diagnosed the problem quickly and explained the solution. He was able to temporarily get my power back on and returned the next day ro replace the electrical panel. I'll give him 6 stars on a 5 star scale

Paid $5,000+Reasonable priceElectrical panel replacement or upgrading
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Travis was polite and professional. I appreciate the suggestions he offered, when asked.

Paid $1,500–2,000Reasonable priceElectrical inspectionsElectrical panel replacement or upgradingService not listed
Gracie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Travis was polite and accommodation. He was very knowledgable. I was impressed with the reliability and efficiency of West Houston Electric. The electricians arrived promptly, showed excellent knowledge, and completed the electrical repair with great professionalism. Highly recommend.

Paid $1,500–2,000Reasonable priceGround wire installationElectrical inspectionsInstallation
Peter7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

JD did a great job with the electrical panel replacement and various other smaller jobs inside and outside the house, he explained everything and completed all the work within the estimated time given

Paid $5,000+Reasonable priceElectrical inspectionsElectrical panel replacement or upgradingElectrical outlet & switch repair
Gerald9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I’ve used West Houston Electric for several projects and I love their responsiveness and professional quality work. I have been needing some old outlets replaced and they showed up shortly after I called them and the work they performed was top notch. Theo was a pleasure to work with and explained everything they did with obvious expertise.

Paid $500–1,000Reasonable priceElectrical panel replacement or upgrading+ Quality+ Professionalism
Michelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was impressed with the reliability and efficiency of West Houston Electric. Travis arrived on time, completed the electrical repair quickly, and demonstrated deep knowledge and professionalism. Their prompt communication and courteous work made the experience stress‑free. Highly recommend for anyone who values reliable and professional service.

Reasonable priceGround wire installationElectrical inspectionsElectrical panel replacement or upgrading
Pat10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had numerous issues that needed to be fixed and upgraded. Very informative and suggested ideas that worked very good with us.

Paid $2,000+Great priceElectrical fuse changingElectrical wiring installationLight fixture installation
MarkLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

i have known West Houston Electric for 10 years and my home, built in 1998, was initially wired by West Houston Electric. This family owned business has been reliable, efficient trustworthy, and fair priced over the years. Their journeymen are all knowledgeable and professional. The organization communicates very…

Paid $2,000+Reasonable priceElectrical panel replacement or upgrading
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excellent job by Rolan, the electrician. He was very thorough and professional and walked me through all the completed work at the end of the job.

Reasonable priceElectrical panel replacement or upgradingElectrical outlet & switch repair
AmandaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

May 2026 Update: Travis came to our home today in a timely manner and as always, very respectful and knowledgeable of his craft. Travis has worked at our house before and we really appreciate him. You absolutely cannot go wrong with this company! December 2025: Theo and Austin impressed us with West Houston…

Paid $2,000+Great priceGeneral repairsElectrical wiring installationInstallation
Kellie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Travis was wonderful and very courteous, offering clear explanations and great professionalism.

Electrical panel replacement or upgrading
FrankLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was very pleased with my interactions with Branden, who led the whole house rewiring of a 1940's vintage rresidence. He was friendly, curteous and always willing to explain or answer my questions. He made a number of useful suggestions, and went beyond the norm in attention to detail. He and Austin worked…

Paid $2,000+OverpricedGround wire installationElectrical wiring installationLight fixture installation
Rodolfo8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

When I needed a quick solution for an electrical issue, West Houston Electric exceeded expectations. Theo arrived promptly, diagnosed the problem efficiently and explained the solution clearly. The team was reliable, knowledgeable and professional, completing the electrical repair in less than an hour. Their…

Reasonable priceElectrical panel replacement or upgradingElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Becky11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Roland was very polite, professional, knowledgeable and explained things so I could understand. Left area clean once done.

Paid $1,000–1,200Reasonable priceElectrical inspectionsElectrical panel replacement or upgradingElectrical outlet & switch repair
PhenieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

As usual West Houston Electric have the best of employees. Theo was congenial and through. They have been my go to ekectrican ms since moving to Texas four years ago West Houston Electric provided reliable and efficient service. Sean and Gio arrived promptly, was very knowledgeable about the electrical panel…

Customer photo from Phenie's reviewCustomer photo from Phenie's review
Paid $2,000+Reasonable priceElectrical outlet & switch repair+ Punctuality+ Quality+ Professionalism
AltoLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sean was very knowledgeable, professional and polite. The company makes use of financing plans for larger scale projects. We were able to have our dining room light replaced and a surge protector installed in preparation for the hurricanes this summer.

Paid $1,000–1,200Reasonable priceFan installationLight fixture installationElectrical panel replacement or upgrading
mikeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Knowledgeable and professional. Our issues were solved and potential issues were called out and then we were given plenty of options on how to address them. I would recommend them to a friend if asked.

Paid $800–1,000Reasonable priceElectrical inspectionsElectrical panel replacement or upgradingElectrical outlet & switch repair
Harold4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

JD is the best

Paid $400–600Reasonable priceElectrical inspectionsElectrical fuse changingInstallation
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Theo was highly knowledgeable and communicative. He really put the safety of us, our home, and dogs into consideration at every step. His main goal was to ensure our safety with older aluminum wiring. Would highly recommend him.

Electrical panel replacement or upgrading
KaiserLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

West Houston Electric provided reliable service I could count on. Travis was courteous and efficient, arriving on time and completing the work quickly. I was impressed with the professionalism and the dependable electrical repair they performed. Their attention to detail and consistency make them highly recommended for anyone needing reliable electricians.

Electrical inspectionsElectrical fuse changingElectrical wiring installation
stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I was extremely pleased with the reliability and efficiency of West Houston Electric today. Christian and his helper arrived on time and were able to replace my neighborhood’s main electric panel ahead of schedule. Christian has completed repairs for us before so I was happy to see him again. They were prompt and…

Customer photo from stephanie's review
Reasonable priceElectrical panel replacement or upgrading
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

During the entire process of the work at my house. Rolan was professional, knowledgeable and friendly. He worked diligently to do the work, as well as, explain to me what and why he was doing it.

Ground wire installationElectrical inspectionsElectrical wiring installation
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I was concerned that the GFCI was not working in the master bathroom which had 2 more outlets not working. Rolan showed up right on time and solved everything efficiently. While doing the routine check, he found that the breaker box was outdated and not functioning as it should. Rolan was knowledgeable and…

Paid $200–400Reasonable priceElectrical inspectionsElectrical panel replacement or upgradingElectrical outlet & switch repair
Teresa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great experience!! JD was professional and very patient with all my questions. He explained things clearly so I could understand all aspects of the work recommended.

Reasonable priceElectrical inspectionsLight fixture installationElectrical outlet & switch relocation
ailehpo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

JD came out and replaced my electrical panel for my 2005 home. He added a home surge protector, replaced the outlets in my laundry room with GFCI, applied sealant to prevent water from getting in the electrical panel, and replaced all the smoke detectors. He explained everything, took pictures, and was very…

Paid $2,000+Ground wire installationElectrical panel replacement or upgrading
Holly13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

JD was very knowledgeable and professional. He seemed honest and not trying to oversell for problems we didn't have. Excellent service! (prior review: Theo went above and beyond working on my electrical outlet issue - troubleshooting and finding the problem efficiently while explaining what he was doing and looking…

Reasonable priceElectrical panel repairElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great attention to detail by Theo and Jacob. Courtesy and proactive are but two superlatives for them.

Customer photo from Joseph's reviewCustomer photo from Joseph's reviewCustomer photo from Joseph's review
Paid $2,000+Reasonable priceElectrical panel replacement or upgradingElectrical outlet & switch repair
Diamond4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a great experience with West Houston Electric. Theo and Jacob arrived on time, were very knowledgeable and efficient, and the electricians were professional and reliable. The electrical repair was done quickly and correctly. I appreciate the promptness and the overall quality of the service. Highly recommended.

Paid $2,000+Electrical wiring installationElectrical panel replacement or upgradingElectrical outlet & switch repair

Show more electrical panel replacement or upgrading reviews (86 more) →

Price

$677+42% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 72%Overpriced 4%Not sure 8%

Jobs customers hired them for

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