Analyzing 8,150,4798.2M ReviewsFor 23,05223.1K Experts

Experts Reviews · Company report
West Houston Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%88+12.4Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

West Houston Electric

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 2,564 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Houston Electric is better than 95% of electricians.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Houston Electric is better than 94% of electricians.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Houston Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Houston Electric is better than 88% of electricians.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Houston Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Houston Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired West Houston Electric for 8 kinds of job.

West Houston Electric for electrical parts assembly

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical parts assembly”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Electrical parts assembly”

Anthony1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Landon was excellent. He was very thorough and explained everything very well. Top notch experience.

Reasonable priceElectrical parts assemblyElectrical inspectionsElectrical wiring installation
Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I was losing electricl power in a few rooms and loss increased to more rooms daily. Some switches on the breaker panel would not stay on. Called West Houston Electric and they were outstanding. Communication and customer service were absolutely amazing. They keep you constantly updated. Technician was Rolan. He…

Reasonable priceElectrical parts assemblyGround wire installationElectrical inspections
Abe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

He was very nice, knowledgeable and completed the work with no issues.

Great priceElectrical parts assemblyElectrical inspectionsInstallation+ Responsiveness+ Punctuality+ Quality
Becky6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Theo and Beryl came out to our house on two separate occasions. First to replace our 34 year old electric panel located outside our home, and then to replace all the wall outlets inside and outside our home. They were both very pleasant and personable. Theo is extremely knowledgeable and explained everything…

Reasonable priceElectrical parts assemblyElectrical wiring installationElectrical panel repair
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very helpful and knowledgeable. Very impressed with the service.

Electrical parts assemblyGeneral repairs
Sonny11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

West Houston Electric was very professional and saved me thousands of dollars compared to some big name, highly advertised electrical services in Houston. Every person I dealt with was professional and very friendly. Joseph, my technician, was exceptional. Very knowledgeable and great work. If he were my son, I…

Electrical parts assemblyElectrical inspectionsGround wire installation+ Responsiveness+ Punctuality+ Quality
ToyinLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Theo Nikolla is an excellent technician. He was prompt and professional. Told me things I needed to do to our home. A++++

Electrical parts assemblyElectrical fuse changingGeneral repairs+ Responsiveness+ Punctuality+ Quality

Price

$677+42% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 72%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Electrical inspections249$54–$351
Electrical outlet & switch repair229$114–$415
Electrical outlet & switch installation129$248–$958
Electrical panel replacement or upgrading125$1.9k–$4.3k
Electrical wiring installation120$410–$1.7k
Electrical panel repair119$209–$888
Ground wire installation111$293–$1.6k
Light fixture installation103$196–$811

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