Experts Reviews · Company report
West Houston Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%88+12.4Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

West Houston Electric

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 2,564 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Houston Electric is better than 95% of electricians.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Houston Electric is better than 94% of electricians.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Houston Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Houston Electric is better than 88% of electricians.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Houston Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Houston Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired West Houston Electric for 8 kinds of job.

West Houston Electric for electrical power restoration

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Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$109–$529
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical power restoration”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 80
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.50%

All 32 Google reviews tagged “Electrical power restoration” · showing 20

FrankLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was very pleased with my interactions with Branden, who led the whole house rewiring of a 1940's vintage rresidence. He was friendly, curteous and always willing to explain or answer my questions. He made a number of useful suggestions, and went beyond the norm in attention to detail. He and Austin worked…

Paid $2,000+OverpricedGround wire installationElectrical wiring installationLight fixture installation
Joffrion2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Roland and Austin did outstanding work on the electrical service and repairs in my home today. From the moment they arrived, they were professional, courteous, and clearly knowledgeable. They took the time to explain the issues in plain terms, walked me through the repair plan, and answered all my questions without…

Electrical inspectionsElectrical wiring installationInstallation
ElianaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Returning customer here… Sean and Gio were on time, knowledgeable, and completed the electrical repair quickly and efficiently. The team demonstrated a high level of professionalism. They cleaned up after themselves and were pleasant to talk to. I felt confident in the quality of the work. Highly recommend West…

Paid $200–400Reasonable priceElectrical outlet & switch relocationElectrical outlet & switch repairElectrical wiring repair
Diamond4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a great experience with West Houston Electric. Theo and Jacob arrived on time, were very knowledgeable and efficient, and the electricians were professional and reliable. The electrical repair was done quickly and correctly. I appreciate the promptness and the overall quality of the service. Highly recommended.

Paid $2,000+Electrical wiring installationElectrical panel replacement or upgradingElectrical outlet & switch repair
DawnLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First time contacting West Houston Electric and the entire process from start to finish was great. They arrived same day and fixed my electrical issue after a lightning strike. JD was highly knowledgable, thorough in his assessment and explaining my options, and understanding and patient. I chose this company…

Electrical power restoration
SarahLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rolan is Amazing. This is our second time using him and the work done is immaculate. He also gives you quotes on extra safety and repair work but is never pushy. He explains the issue and how it will be repaired and gives matenience tips as well. Will 100% use Rolan and West Houston Electric again!!

Electrical inspectionsElectrical fuse changingElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Professionalism
Valerie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This was my first time using West Houston Electric services. Christian and his trainee Pablo were fantastic! I have a 1988 home, I was having trouble, trouble shooting the funky wiring when I was switching out some old switches and decided I need some professional help to figure out what was going on. We eventually…

Electrical wiring installationElectrical wiring repairElectrical inspections+ Responsiveness+ Punctuality+ Quality
SandraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had an emergency after hours and while the other companies had their answering machine, West Houston Electric responded right away. They were very professional and capable and I would not hesitate to call them again.

Electrical wiring installationElectrical inspectionsGround wire installation+ Responsiveness+ Punctuality+ Quality
Matt9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service!

Electrical inspectionsElectrical power restoration+ Punctuality+ Professionalism
Steve13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I spent a half day trying to run my problem down (no power in study). Christian ID the problem in less than 30 minutes and had it fixed shortly thereafter. Excellent job very professional.

Electrical power restoration+ Responsiveness+ Punctuality+ Quality
Ora3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roland Bowes...was my service technician. What an awesome, polite, professional young man. Roland was very thorough and knowledgeable about completing the job. He explained clearly about the issues I had and how it was going to be handle. I appreciated his knowledge. I used West Houston Electric, in 2011 and was…

Electrical wiring repairGeneral repairsElectrical power restoration+ Responsiveness+ Punctuality+ Quality
Prashant11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with the service provided by technician Rolan Bowes. He was professional, respectful and efficient in his work. Went out of his way to get my house power restored even after he was done for the day. Thanks.

Electrical inspectionsElectrical power restoration+ Responsiveness+ Punctuality+ Quality
Billy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joseph was early, professional, friendly, knowledgeable, not pushy but thorough. Thank you.

Electrical fuse changingElectrical power restoration+ Responsiveness+ Punctuality+ Quality
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roland is excellent- he had to correct poorly done work performed by hestia - he has done 4 jobs in the last 2 weeks - we are very happy!

Electrical wiring installationElectrical wiring repairFan repair+ Responsiveness+ Punctuality+ Quality
HLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

First and foremost THANK YOU Rolan !!! Man is super polite and professional. I really like him coming to my home and helping me. Worth ever cent. His work is top notch.

Electrical panel replacement or upgradingElectrical power restoration
Sonny11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

West Houston Electric was very professional and saved me thousands of dollars compared to some big name, highly advertised electrical services in Houston. Every person I dealt with was professional and very friendly. Joseph, my technician, was exceptional. Very knowledgeable and great work. If he were my son, I…

Electrical parts assemblyElectrical inspectionsGround wire installation+ Responsiveness+ Punctuality+ Quality
HongLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had lightening strike. I shop around for electrician work with few companies. Theo Nikolla came by and I decided to give west Houston electric a try. I am very happy with the service that Theo had provided. He explained and fix all of the problem for us without any drama. He also left the work area so clean...…

Electrical wiring installationElectrical inspectionsElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Danny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Theo was a great communicator and very professional. He told everything he was doing and did it well. Great experience. I really like how this company does their business.

Fan installationElectrical power restoration+ Responsiveness+ Punctuality+ Quality
DiegoLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience with this company was great, since the moment I booked until job was completed. Technician Joseph arrived to our house just in time, troubleshot the problem in a very professional way, he always communicated properly and got oour electrical problem fixed!! I would recommend this company.

Electric car charger installationElectrical fixture installationElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
Logan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I had some more electrical issues and called West Houston Electrical. We are cin a freeze warning so I know they were swamped with putting in generators, but they still made time for me and Kathy kept me informed as to theo time of arrival. Good communications. Thank you Kathy! Theo diagnose the problem before he…

Electrical outlet & switch repairElectrical power restoration+ Punctuality+ Value

Show more electrical power restoration reviews (12 more) →

Price

$677+42% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 72%Overpriced 4%Not sure 8%

Jobs customers hired them for

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