Experts Reviews · Company report
West Houston Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%88+12.4Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

West Houston Electric

Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 2,564 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.West Houston Electric is better than 95% of electricians.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.West Houston Electric is better than 94% of electricians.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.West Houston Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.West Houston Electric is better than 88% of electricians.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.West Houston Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.West Houston Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired West Houston Electric for 8 kinds of job.

West Houston Electric for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$415
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 82
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 52 Google reviews tagged “General repairs” · showing 20

AmandaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

May 2026 Update: Travis came to our home today in a timely manner and as always, very respectful and knowledgeable of his craft. Travis has worked at our house before and we really appreciate him. You absolutely cannot go wrong with this company! December 2025: Theo and Austin impressed us with West Houston…

Paid $2,000+Great priceGeneral repairsElectrical wiring installationInstallation
Ty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Theo was outstanding. Happy to report we had a very positive experience with him and this company. Very professional, communication was excellent and treated our property with the upmost respect. Would highly recommend.

Paid $800–1,000Reasonable priceElectrical wiring repairGeneral repairsElectrical inspections+ Responsiveness+ Punctuality+ Quality
Alan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Today Theo came to our home and in a most thorough fashion took care of my porch lights that had been off for at least a week. Also, Theo is most knowledgeable of the LUTRON lighting system. In addition Theo performed a much needed home electrical safety inspection which was completed in a most competent manner.…

Electrical inspectionsGeneral repairsElectrical outlet & switch repair
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called West Houston Electric and Roland came on out. He was great and checked all possible causes of our problem and then fixed it. What a life saver.

Paid $400–600Reasonable priceElectrical outlet & switch relocationGeneral repairs
Carlos5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Roland did a great job with our electrical inspection and made some suggestions that best fit what we needed.

Reasonable priceElectrical inspectionsElectrical wiring installationElectrical outlet & switch relocation
Patrick11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ruben was able to quickly identify the root cause of the issue and replace the outlet that was impacting so much.

General repairs+ Responsiveness+ Punctuality+ Professionalism
Robert12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Theo did a great job diagnosing and repairing a short in my condo electrical system. He was thorough and explained everything he did for me and recommended solutions for other issues with the electrical system in my condo complex. Another great job by West Houston Electric!

Paid $200–400Reasonable priceGeneral repairsService not listed
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christian did an excellent job. probably one of the most thorough examinations and explanations that I have ever had from a service technician. The initial problem that we had was harder than most to diagnose, and Christian did not give up in any way shape or form. Found the problem and explained it, which was very…

Reasonable priceElectrical inspectionsGeneral repairs
Andrew14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rolan was a true professional that listened to our problem, gave us options and completed the repairs. I appreciate that West Houston came out same day and provided top notch service.

Electrical fuse changingGeneral repairsElectrical outlet & switch installation
Donald5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Installation of lock out switch and plug for power system back up generator The overall experience was excellent. Next day service to provide estimate and complete installation of a lock out switch, 240v plug and a 50 amp power cord to connect my F150 7500kw generator.to power my house! Brian was very…

General alarm installationElectrical inspectionsElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
Eric6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

JD did a terrific job diagnosing and repairing several electrical issues in our home. JD is professional and personable; he was thorough in his explanation of the results of his review and discussed the options for the appropriate repairs. We are very pleased with the work he performed.

General repairs
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very helpful and knowledgeable. Very impressed with the service.

Electrical parts assemblyGeneral repairs
QuasiaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Drew Pfaffenberger explained everything in great detail for us, and was more than willing to go over potential electrical updates throughout the home. He was able to locate the issue we were having pretty quickly, and solved the issue for us even faster. I would highly recommend him for any issue you may be having,…

General repairsElectrical outlet & switch repair
R.O.10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service installing outdoor electrical outlet and repairing doorbell by replacing transformer. Also did a free whole house electrical safety inspection.

General repairsElectrical inspectionsElectrical outlet & switch repair+ Professionalism
Sean6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Drew our electrician was wonderful to work with. He listened to what I needed done, did his assessment and then clearly outlined the charges. Once I gave the authorization he performed the work as thoroughly and as expeditiously as possible. He kept me updated on the progress and completed everything in a timely…

General repairsElectrical inspections
Ora3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Roland Bowes...was my service technician. What an awesome, polite, professional young man. Roland was very thorough and knowledgeable about completing the job. He explained clearly about the issues I had and how it was going to be handle. I appreciated his knowledge. I used West Houston Electric, in 2011 and was…

Electrical wiring repairGeneral repairsElectrical power restoration+ Responsiveness+ Punctuality+ Quality
Leonard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great patience Great job

General repairsElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
MonaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Theo was a god send. We had an electrical emergency, and he came, fixed all what we needed, was able to get us 100% power and helped us identify some fire hazards in our house that we did not know about. He is very professional, extremely knowledgeable and would recommend him to anyone. We are now a returning…

General repairsElectrical outlet & switch installationElectrical panel repair+ Responsiveness+ Punctuality+ Quality
jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Theo did a great job. A thorough inspection and diagnosis of the problem and clear explanation. The repairs were made immediately and the quality of work was high. Very professional.

General repairsElectrical inspectionsElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
DiegoLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience with this company was great, since the moment I booked until job was completed. Technician Joseph arrived to our house just in time, troubleshot the problem in a very professional way, he always communicated properly and got oour electrical problem fixed!! I would recommend this company.

Electric car charger installationElectrical fixture installationElectrical wiring installation+ Responsiveness+ Punctuality+ Quality

Show more general repairs reviews (32 more) →

Price

$677+42% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 15%Reasonable 72%Overpriced 4%Not sure 8%

Jobs customers hired them for

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