Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Western DuPage Landscaping, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%59+14.3Value 14%97+13.7Replies to reviews 7%55+3.9Craft & service penalty70−3Momentum penalty94−0.6Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

Western DuPage Landscaping, Inc.

Woodridge, IL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 23 landscape designers · 4.8★ from 69 Google reviews

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Report card

Percentile vs other landscape designers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Western DuPage Landscaping, Inc. is better than 75% of landscape designers.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Western DuPage Landscaping, Inc. is better than 59% of landscape designers.C
59
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Western DuPage Landscaping, Inc. is better than 70% of landscape designers.B
70
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Western DuPage Landscaping, Inc. is better than 97% of landscape designers.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Western DuPage Landscaping, Inc. is better than 94% of landscape designers.A
94
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Western DuPage Landscaping, Inc. is better than 55% of landscape designers.C
55

Reviews for your job

Customers hired Western DuPage Landscaping, Inc. for 8 kinds of job.

Western DuPage Landscaping, Inc. for yard landscaping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Yard landscaping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7

All 3 Google reviews tagged “Yard landscaping”

JohnLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We interviewed several landscaping companies for our pool and backyard landscaping project. We ultimately chose Matt Ewert and Western Dupage and have absolutely no regrets. Matt was extremely knowledgeable, creative, and patient during the design and construction phase, especially during the times when issues…

Concrete masonryGrading & reslopingGreen landscaping+ Quality+ Professionalism
Meagan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My family contacted Matt at Western Dupage landscaping for a large project that we wanted to be completed in phases. We were happy that Matt was willing to accommodate our timeline and budget constraints since we couldn't do the full landscaping project around our entire property at one time. Matt quoted exactly…

Landscape managementYard landscaping+ Responsiveness+ Punctuality+ Quality
RomaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

When we bought the house the landscape was a total disaster. Alan Upstrom and his team (Jose,Louise, Anthony and one more I do not know his name) helped us bring it to life. Alan is amazing at recognizing the problem and suggesting fixes. His ideas are given shape by his very diligent crew. They are perfectionists…

Landscape managementRock landscapingSod installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 10%Reasonable 80%Overpriced 0%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Landscape design15—
Sod installation12—
Landscape installations3—
Landscaping design3—
Tree landscaping3—
Landscape management3—
Yard landscaping3—
Garden decorating2—

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