How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty98−0.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREWestern Pest Services
Fairview, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 75 bed bug exterminators · 4.9★ from 887 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Western Pest Services for 8 kinds of job.
Western Pest Services for bug & insect extermination
Clear ✕All 62 Google reviews tagged “Bug & insect extermination” · showing 40
Our tech was so nice he waited for me to arrive and was really knowledgeable
Have a concern with the outside mosquitoes and ticks in my yard. Western came highly recommended. And I want to add that Mr Ozzie, the technician, is very knowledgeable and professional. I requested him through a recommendation from a family member and I'm 100% pleased. The entire team is very very qualified and…
Brett came in and went straight to the bee problem both inside & outside my house , he really knows his job , very thorough & his nice personality is a plus !!
Brett was communicative and kept searching until he found the root cause
We had an absolutely fantastic experience with Western Pest Services. Cristobal was our tech for our first visit and he truly went above and beyond from start to finish. Our home is not small, and Cristobal was incredibly thorough. He inspected what felt like every inch of the property, took the time to understand…
Have had Western Mountainside office for 30 + years. Dependable, good value etc. Local manager on top of things! Would recommend them highly. Techs are excellent and thorough as well. Good office! Tech Christian is great as is Mountainside office! Michael too. Todd Kraft is great GM.
Very happy with the service to trouble ever
Ozzie is terrific. A pleasure to work with. He's extremely knowledgeable and gives great advice. If give him 10 stars if I could!
Brett came and helped us tremendously. He explained how and why we could be experiencing this problem and listened to our concerns. He was so nice (but not to the flies!) and came and did his thing like a pro! Thank you Brett!!
Basil is, and has always been, fantastic. He is thorough and we have not had any incidents since he started working on our house.
Abraham always does 100%
Abraham is our designated inspector at my job. He is always pleasant, very thorough and professional. He doesn't come, look.aeouns and leave, he always ask questions to see if we have had any problems in any other areas or any complaints. He is an all around great guy and a great representation of your company.
Very professional and good service.
Ozzie Kuok explained everything before he started the pest control. He is very professional and did his job really well.
Randy was 10/10. Very happy with the service he provided.
Abraham is the best and most professional service technician we have do work at the terminal. Always knowledgeable, polite and thorough at pleasant when dealing with any issues we have here. It’s a pleasure to have him service our facility.
I am very pleased with Western Pest services. And I am extremely happy with the level of professionalism and results that I get from the representative that does my Service, Pedro. I am more than pleased and will continue doing business with them, and I recommend them to my other friends and family that owned restaurants as well
Cristobal did a fantastic job treating our ant issue. The appointment was scheduled quickly, within a day after we called. He identified the issue and treatment plan efficiently, and then completed the work in a very timely manner as well. Cristobal also was extremely responsive to any questions we had and explained…
I very much like Abraham, he did his thing as always, provided excellent customer service and is very informative..
excellent service technician. he always comes prepared and is very helpful.
Western Pest professionals are kind, thorough, and remembers exactly what issues we have at our home from visit to visit. He gets the job done and I am very grateful!!
Western Pest in Mountainside is so good, so thoughtful and engaged. I recommend them 100%. They've taken care of crickets, wasps, mice, and just pulled a furry squirrel out of my attic we've been chasing all winter. Special thanks to Mike V.
I couldn’t be more impressed with the level of professionalism and quality provided by this pest control service. From the initial call to the completion of the job, the team was responsive, knowledgeable, and easy to work with. They always arrive exactly on time, clearly explain the process, and took the time to…
Excellent pest control service! Mr. Ozzie Kuok, our quarterly-scheduled service technician is always very punctual, polite and helpful. Thank you!
I've had remarkably great luck with Western Pest services. I called them in about a year and a half ago, when I came home to evidence that something was crawling in my walls. They responded promptly, and I ended up signing a contract for home protection services. It has been completely worth it. I used to have ant…
One of the best most professional pest control companies I have come across in my career. Their customer service is second to none.
Inspector was prompt, polite and thorough. Very impressive young man!
Ozzie is dependable and friendly.
Very professional and always incredible service!!
Showed up on time, very pleasant and helpful. Caring and trustworthy.
I have been using Western for several years. They are always on time, professional, and get the job done. Happy to have them continue to service my property.
The local Mountainside manager and his entire staff are top notch. Have utilized them for years. Manager Steve and Ray in the office are great. All the field techs are excellent as well. Today, during routine inspection , the Tech located a yellow jacket nest that had just started and addressed it. Excellent and…
We have been very pleased with our service especially our technician Ozzy, we only want Ozzy.
Always great, friendly and reliable service. They have really reduced our pests.
Excellent service and friendly service! Wonderful experience year after year.
Western Pest has helped us maintain a safe home and also found issues that we didn’t know existed. Ozzie has been an excellent trouble shooter and problem solver!
Izzy is the best!
Ozzie of Western Pest is the best! Did a great job applying pest control around my house, in the garage and in my unfinished basement. I would highly recommend Ozzie and Western Pest to homeowners
Rey is awesome to work with!
Ozzie Kuok the technician has been providing services to our home for years and every time it is a great experience Western Pest Services as a whole Is a wonderful company and I have been very pleased
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 166 | $66–$121 |
| Rodent extermination | 131 | $91–$371 |
| Home inspection | 123 | $68–$153 |
| Ant extermination | 83 | $58–$214 |
| Hornet & wasp extermination | 80 | $86–$323 |
| Bug & insect extermination | 62 | $79–$136 |
| Termite inspection | 48 | $124–$371 |
| Bee extermination | 39 | $214–$426 |