How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty98−0.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREWestern Pest Services
Fairview, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 75 bed bug exterminators · 4.9★ from 887 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Western Pest Services for 8 kinds of job.
Western Pest Services for general pest inspection
Clear ✕All 168 Google reviews tagged “General pest inspection” · showing 80
Have a concern with the outside mosquitoes and ticks in my yard. Western came highly recommended. And I want to add that Mr Ozzie, the technician, is very knowledgeable and professional. I requested him through a recommendation from a family member and I'm 100% pleased. The entire team is very very qualified and…
Very professional and lnowledgeable
Technician was knowledgeable, did the work, communicated directly with me.
We had an absolutely fantastic experience with Western Pest Services. Cristobal was our tech for our first visit and he truly went above and beyond from start to finish. Our home is not small, and Cristobal was incredibly thorough. He inspected what felt like every inch of the property, took the time to understand…
Have had Western Mountainside office for 30 + years. Dependable, good value etc. Local manager on top of things! Would recommend them highly. Techs are excellent and thorough as well. Good office! Tech Christian is great as is Mountainside office! Michael too. Todd Kraft is great GM.
Ozzie Kuok is great. Wonderful to work. Can he be my preferred technician in all my services?
Excellent professional service every time. Basil is the best.
Ozzie is the best
I’ve been using Western for quite a few years ; Ozzie is my go-to tech. He’s always courteous and smiling; he answers my questions honestly and completely.
We are super satisfied with Western and our tech, Ozzie.
Very professional & exceptional service from Abraham
Ozzie is so wonderful. He did everything I asked and more. I am very particular and want the service to be A+. Ozzie never disappoints. He is so personable. We enjoyed a great conversation. I am grateful to have Ozzie take care of my "pests" any time.
Ollie was efficient and knowledgeable. He gave us the details and perameter for our pet.
We love Western and Basil - prompt, thorough, takes time to explain everything. Highly recommend.
Western has been great for us. Basil in particular is always on time, incredibly polite and friendly, and really knowledgeable. He always goes the extra mile and always thorough. Highly recommend!
Ozzie is great . Please send him all the time.
Abraham always does 100%
Abraham is our designated inspector at my job. He is always pleasant, very thorough and professional. He doesn't come, look.aeouns and leave, he always ask questions to see if we have had any problems in any other areas or any complaints. He is an all around great guy and a great representation of your company.
Very professional and good service.
Abraham is always thoughtful and provides professional attention. Always on time and very thorough.
Me gusta el servicio, son puntuales, Abraham es muy amable y servicial
Ozzie is the best! We have our house treated quarterly and whenever I ask Ozzie about something or raise a concern, he does a very thorough check of our property. He does not rush me through the service.
Ozzie Kuok is an outstanding professional! He has taken care of my family home for many many years. We always request him to be our technician. He is thorough and caring and takes pride in his work!
Ozzie Kuok explained everything before he started the pest control. He is very professional and did his job really well.
Excellent service and prompt responses to calls. Very knowledgeable and personable professionals.
Best pest detective highly recommend
Ray Garcia has been servicing our business for many years and we have always been extremely satisfied with his service. I would definitely recommend him!
Love western pest, out service provider Abraham G is one of the best ! Always helping out company out , always on call , great customer service ! Highly recommend!
Abraham is He is extremely great and communicates very well with us. Very consistent it has been very good to us for over 10 years now
Mac services my business in Cranford NJ. He is honest, transparent and extremely informative whenever he is here for his monthly service. He keeps our pest binder in order and always goes above and beyond. Thanks Mac !!!
We have had nothing but great service from Western Pest Services. We had a rodent problem in our garage and Ozzie Kuok solved it in one visit. He was friendly, efficient and took his time to explain how to mitigate the situation. Success! We purchased the yearly plan so Ozzie comes once a month to check, follow up…
Brian M has been very helpful. He quickly found the issue with birds and squirrels in my attic, explained everything clearly, and scheduled a follow-up within a few days. Great service!!
Western Pest professionals are kind, thorough, and remembers exactly what issues we have at our home from visit to visit. He gets the job done and I am very grateful!!
Western Pest in Mountainside is so good, so thoughtful and engaged. I recommend them 100%. They've taken care of crickets, wasps, mice, and just pulled a furry squirrel out of my attic we've been chasing all winter. Special thanks to Mike V.
The technician, Mike, was outstanding. he is knowledgeable, communicates very well and is thorough
John is the BEST, always on time, professional, friendly and does a GREAT job. Definitely recommend.
The previous homeowner had Western Pest Services. We took that as a good sign. We have stayed with them for the past 55 years!
I couldn’t be more impressed with the level of professionalism and quality provided by this pest control service. From the initial call to the completion of the job, the team was responsive, knowledgeable, and easy to work with. They always arrive exactly on time, clearly explain the process, and took the time to…
Excellent pest control service! Mr. Ozzie Kuok, our quarterly-scheduled service technician is always very punctual, polite and helpful. Thank you!
Ozzie was great and did a wonderful job. Really happy customer.
Brian was very polite and kind. He was thorough with his inspection of our home and was very prompt with sending his report to us. I’d highly recommend him and this company!
Great communication, angela and Mike were super helpful about moving my appointment. Mike is so thorough, knowledgeable, and personable! We have been working with Western for several years now. I always feel reassured after Mike comes through for an inspection, but honestly all of the techs are great.
Was forced to move to nursing home few months ago, trusted Western enough to have regular service tech do complete inside & outside servicing while friend opened house for him.
I've had remarkably great luck with Western Pest services. I called them in about a year and a half ago, when I came home to evidence that something was crawling in my walls. They responded promptly, and I ended up signing a contract for home protection services. It has been completely worth it. I used to have ant…
Inspector was prompt, polite and thorough. Very impressive young man!
Ozzie is dependable and friendly.
The service was excellent!
Western technicians are very courteous and professional, with high customer service focus.
Friendly technician. Always on time. Quick and efficient knowledgeable m
Complete home inspection for bugs. Knowledgeable technicians that respect my property and keep me well informed. Provide 2 hour window and always arrive promptly. Excellent care of my home.
Ozzy is great!!!! Shows up on time, efficient, effective and always professional.
He found an underground nest of yellow jackets in an area I frequent but didn’t notice
The local Mountainside manager and his entire staff are top notch. Have utilized them for years. Manager Steve and Ray in the office are great. All the field techs are excellent as well. Today, during routine inspection , the Tech located a yellow jacket nest that had just started and addressed it. Excellent and…
Thorough, professional service, reliable visits for annual plan. Very pleased.
Chris is the best. He has come to me several times. He is charming, helpful, listens to me. I think he is very special. I was going to call to tell you how wonderful he is. I guess this takes care of it.
Courteous, professional service, always friendly and ready to answer any questions I have!
Western Pest Services inspected and treated the interior and exterior of my home today. The service rep was both professional and efficient with the services provided. He was also very patient with all my questions. He answered each question so that I was totally informed, also with a sense of humor! Well done!!!
Just had our quarterly service! Mike took his time and was very thorough. It’s nice when the same person performs the service🤓always on time and always available.
Ozzie was the service man who performed the service at my house today. He was extremely knowledgeable, efficient, accommodating and most of all, pleasant and kind. He is a true asset to the company!
Responsive to calls. Professional service.
Western Pest has helped us maintain a safe home and also found issues that we didn’t know existed. Ozzie has been an excellent trouble shooter and problem solver!
Ozzie of Western Pest is the best! Did a great job applying pest control around my house, in the garage and in my unfinished basement. I would highly recommend Ozzie and Western Pest to homeowners
Rey is awesome to work with!
Ozzie Kuok the technician has been providing services to our home for years and every time it is a great experience Western Pest Services as a whole Is a wonderful company and I have been very pleased
Very professional! People from this company always polite, and pay attention to hygiene. Wearing masks and shoe covers. They respond to my request in time. Super helpful. Recommend!
Ozzie Kuok was wonderful !!! really professional and explained everything in detail!!! I Would recommend to anyone!!!
Western has always delivered excellent services; their staff is knowledgeable regarding extermination of various pests, respectful of our property and they get fast results.
Very through and professional!
Great communication, professional thorough service
Always on time and the nicest most efficient staff. Thank you WP.
Great service!
Wasp infestation was taken care of. Regular maintenance is professional and thorough.
Excellent service from Western Pest from technician Chris
Dependable and responsive. Effective at controlling insects.
Excellent service
They are always very prompt.
We have used Western Pest for many years. They are always very responsive and the technicians are knowledgeable and thorough.
Courteous, kind, and efficient!
Ozzie was great. Explained exactly what he was doing and why. Very professional and knowledgeable.
Ozzie was great. He is very friendly professional and knowledgeable. Western provided me with fast next day service.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 166 | $66–$121 |
| Rodent extermination | 131 | $91–$371 |
| Home inspection | 123 | $68–$153 |
| Ant extermination | 83 | $58–$214 |
| Hornet & wasp extermination | 80 | $86–$323 |
| Bug & insect extermination | 62 | $79–$136 |
| Termite inspection | 48 | $124–$371 |
| Bee extermination | 39 | $214–$426 |
