How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty98−0.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREWestern Pest Services
Fairview, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 75 bed bug exterminators · 4.9★ from 887 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Western Pest Services for 8 kinds of job.
Western Pest Services for home inspection
Clear ✕All 128 Google reviews tagged “Home inspection” · showing 40
I like the guy who come to my house. He is very thorough and polite
Ozzie is so professional and friendly. He gives Western Pest a good name. All their service people are wonderful. Angela in the office is so pleasant to deal with. Only wish we didn't have the issues. LOL Adrienne
Have a concern with the outside mosquitoes and ticks in my yard. Western came highly recommended. And I want to add that Mr Ozzie, the technician, is very knowledgeable and professional. I requested him through a recommendation from a family member and I'm 100% pleased. The entire team is very very qualified and…
Ozzie was great very professional
Technician was knowledgeable, did the work, communicated directly with me.
Brett- excellent service and knowledge. A perfect gentleman!
Izzy was wonderful! He found an outside ant colony with over 1,000 ants. Obviously it had been there for a while. We are very appreciative.
Courteous professionals offer expert advice and service
extremely competent - caring - he got the job done.
Great service. Very dependable and professional. Basil is very thorough and knowledgeable. He does the job right
Ozzie came highly recommended. He was superb!!!
We have been Western customers for 35and for the last 25 years , Ozzie has been our technician. He is very knowledgeable and always gets the job done. He is professional but also very caring , kind and friendly. He’s like part of the family. We recommend Western highly for all your pest needs. Amy and Scott Alters
We had an absolutely fantastic experience with Western Pest Services. Cristobal was our tech for our first visit and he truly went above and beyond from start to finish. Our home is not small, and Cristobal was incredibly thorough. He inspected what felt like every inch of the property, took the time to understand…
Basil Burton is the best of the best he comes and is so thorough always does his job, will look everywhere and will make you feel very comfortable with your packages that you are getting full protection. I specifically request him for my house checks.
Have had Western Mountainside office for 30 + years. Dependable, good value etc. Local manager on top of things! Would recommend them highly. Techs are excellent and thorough as well. Good office! Tech Christian is great as is Mountainside office! Michael too. Todd Kraft is great GM.
Ozzie Kuok is great. Wonderful to work. Can he be my preferred technician in all my services?
Make Ozzie my preferred service technician
Ozzie was great! He was very thorough with his inspection.
Ozzy was very Friendly and professional Recommend guarantee Best people in town !!
serious work.
Amazing work took time and checked all areas and applied bait and spray around the house. Hoping these pests are gone for good now.
Keep up the good work
I’ve been using Western for quite a few years ; Ozzie is my go-to tech. He’s always courteous and smiling; he answers my questions honestly and completely.
They came by and are very professional and took care of everything
We are super satisfied with Western and our tech, Ozzie.
Most attentive and professional service by Ozzie Kuok. I have been a customer of Western Pest since 1970.
Ozzie has been my service agent for many years. He is very reliable and provides great service advice always. Highly recommend Ozzie and Western pest services!!
Mac was great , friendly , professional and did a terrific job in my eyes. Very happy meeting him today , thanks
We have been using Western for years and always request Christian. He has been absolutely great in finding all our problems and taking care of them.
Western Pest Services are the BEST
Western service representatives are professional, informative, and friendly! Western service is prompt and effective. I have been a customer for almost 40 years!
Abraham exelente servicio🌟🌟
Basil is the best and always gets rid of pests!! Very nice and easy to work with. He takes the extra time to get to know his clients and their needs. Personable and very customer focussed!
Otto was phenomenal at helping us out, ty
Ozzie is so wonderful. He did everything I asked and more. I am very particular and want the service to be A+. Ozzie never disappoints. He is so personable. We enjoyed a great conversation. I am grateful to have Ozzie take care of my "pests" any time.
Brett was Great, very knowledgeable
I have been with Western Pest Services for 25 years. There is one service technician Ozzie Kuok who has taken care of my services throughout. He is really the best, he is very knowledgeable, affable and cares for my house, as if it was his. I have used all their services, from bees, mice, rodents, termite control. I…
Michael is our home inspector and he is excellent! He checks everything and explains all that he does. Plus, if you have any questions, he answers them thoroughly and thoughtfully.
Excellent company to work with. Quick to respond when needed. Tech Basil is trusted, reliable, and skilled in his craft. Highly recommend.
Mike V. has been treating our home for years and he is phenomenal. He explains everything, is so nice, reassuring, and extremely knowledgeable. I am always so pleased with his work and kindness.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 166 | $66–$121 |
| Rodent extermination | 131 | $91–$371 |
| Home inspection | 123 | $68–$153 |
| Ant extermination | 83 | $58–$214 |
| Hornet & wasp extermination | 80 | $86–$323 |
| Bug & insect extermination | 62 | $79–$136 |
| Termite inspection | 48 | $124–$371 |
| Bee extermination | 39 | $214–$426 |
