How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty98−0.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREWestern Pest Services
Fairview, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 75 bed bug exterminators · 4.9★ from 887 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Western Pest Services for 8 kinds of job.
Western Pest Services for home inspection
Clear ✕All 128 Google reviews tagged “Home inspection” · showing 120
I like the guy who come to my house. He is very thorough and polite
Ozzie is so professional and friendly. He gives Western Pest a good name. All their service people are wonderful. Angela in the office is so pleasant to deal with. Only wish we didn't have the issues. LOL Adrienne
Have a concern with the outside mosquitoes and ticks in my yard. Western came highly recommended. And I want to add that Mr Ozzie, the technician, is very knowledgeable and professional. I requested him through a recommendation from a family member and I'm 100% pleased. The entire team is very very qualified and…
Ozzie was great very professional
Technician was knowledgeable, did the work, communicated directly with me.
Brett- excellent service and knowledge. A perfect gentleman!
Izzy was wonderful! He found an outside ant colony with over 1,000 ants. Obviously it had been there for a while. We are very appreciative.
Courteous professionals offer expert advice and service
extremely competent - caring - he got the job done.
Great service. Very dependable and professional. Basil is very thorough and knowledgeable. He does the job right
Ozzie came highly recommended. He was superb!!!
We have been Western customers for 35and for the last 25 years , Ozzie has been our technician. He is very knowledgeable and always gets the job done. He is professional but also very caring , kind and friendly. He’s like part of the family. We recommend Western highly for all your pest needs. Amy and Scott Alters
We had an absolutely fantastic experience with Western Pest Services. Cristobal was our tech for our first visit and he truly went above and beyond from start to finish. Our home is not small, and Cristobal was incredibly thorough. He inspected what felt like every inch of the property, took the time to understand…
Basil Burton is the best of the best he comes and is so thorough always does his job, will look everywhere and will make you feel very comfortable with your packages that you are getting full protection. I specifically request him for my house checks.
Have had Western Mountainside office for 30 + years. Dependable, good value etc. Local manager on top of things! Would recommend them highly. Techs are excellent and thorough as well. Good office! Tech Christian is great as is Mountainside office! Michael too. Todd Kraft is great GM.
Ozzie Kuok is great. Wonderful to work. Can he be my preferred technician in all my services?
Make Ozzie my preferred service technician
Ozzie was great! He was very thorough with his inspection.
Ozzy was very Friendly and professional Recommend guarantee Best people in town !!
serious work.
Amazing work took time and checked all areas and applied bait and spray around the house. Hoping these pests are gone for good now.
Keep up the good work
I’ve been using Western for quite a few years ; Ozzie is my go-to tech. He’s always courteous and smiling; he answers my questions honestly and completely.
They came by and are very professional and took care of everything
We are super satisfied with Western and our tech, Ozzie.
Most attentive and professional service by Ozzie Kuok. I have been a customer of Western Pest since 1970.
Ozzie has been my service agent for many years. He is very reliable and provides great service advice always. Highly recommend Ozzie and Western pest services!!
Mac was great , friendly , professional and did a terrific job in my eyes. Very happy meeting him today , thanks
We have been using Western for years and always request Christian. He has been absolutely great in finding all our problems and taking care of them.
Western Pest Services are the BEST
Western service representatives are professional, informative, and friendly! Western service is prompt and effective. I have been a customer for almost 40 years!
Abraham exelente servicio🌟🌟
Basil is the best and always gets rid of pests!! Very nice and easy to work with. He takes the extra time to get to know his clients and their needs. Personable and very customer focussed!
Otto was phenomenal at helping us out, ty
Ozzie is so wonderful. He did everything I asked and more. I am very particular and want the service to be A+. Ozzie never disappoints. He is so personable. We enjoyed a great conversation. I am grateful to have Ozzie take care of my "pests" any time.
Brett was Great, very knowledgeable
I have been with Western Pest Services for 25 years. There is one service technician Ozzie Kuok who has taken care of my services throughout. He is really the best, he is very knowledgeable, affable and cares for my house, as if it was his. I have used all their services, from bees, mice, rodents, termite control. I…
Michael is our home inspector and he is excellent! He checks everything and explains all that he does. Plus, if you have any questions, he answers them thoroughly and thoughtfully.
Excellent company to work with. Quick to respond when needed. Tech Basil is trusted, reliable, and skilled in his craft. Highly recommend.
Mike V. has been treating our home for years and he is phenomenal. He explains everything, is so nice, reassuring, and extremely knowledgeable. I am always so pleased with his work and kindness.
Ozzie was probably the most experienced and communicative home inspectors I’ve had the pleasure of meeting. I’d like him for all of our services!
Basil is, and has always been, fantastic. He is thorough and we have not had any incidents since he started working on our house.
Basil is amazing!!! I thought I had termites and it’s actually ants. His knowledge is incredible. I am so grateful for him.
Michael Vachino is the best! Always on time, friendly, and informative. I love that he is our tech that always comes. He is familiar with our home now and very trustworthy!
Terrific Customer Service. Wonderful technicians. We’ve had Western for 19 years and they have never failed to take care of an issue promptly and professionally.
Ozzy is always professional, dedicated and thorough. He is always cheerful and pleasant and makes you feel confident that he will solve your pest problem. We are lucky that Ozzy usually services our home. Thank you Western!
Randy helped us out a ton at Tanglewood Terrace
I’m very satisfied with the services of Western pet service. I lost my husband who would take care of these issues for me now I have Western Pest services . My technician Ozzie Kuok has been extremely informative and extremely professional when providing services for me he is my preferred technician. I would…
Ozzie is the best! We have our house treated quarterly and whenever I ask Ozzie about something or raise a concern, he does a very thorough check of our property. He does not rush me through the service.
Michael did a great job. He was very nice, polite, and professional.
Ozzie Kuok Was wonderful as always. Very polite and knowlegeble. We requested him all the time for many years. I recomend him to my friends!
Ozzie Kuok is an outstanding professional! He has taken care of my family home for many many years. We always request him to be our technician. He is thorough and caring and takes pride in his work!
Best pest detective highly recommend
Abraham comes and does an extremely thorough check, is always friendly and professional and answers any questions needed.
Very comprehensive assessment.
Great service performed by (Ozzie Kuok) I'm customer for over 40 years and I am very happy with he's performance. Always exceed my expectations. Recommend to all my friends.
Technician Randy arrived at our house for a mice problem we had. He was polite, respectful, knowledgeable and articulate. He carefully inspected and deployed preventive treatments and explained exactly what was done. Randy also gave solid, experienced advice on how to minimize pest presence. An excellent representative for Western!
OZZIE Kuok, from Western Pest Services, was a breath of fresh air when he walked in our door today with the biggest smile you may have ever seen!! These days, sadly, so many people do not take the time to meet & greet before "getting down to business". But Ozzie, not only got the inspection done efficiently,…
Jose Cavero is the technician for our company and he is the best one I have ever had. Jose goes above and beyond without being asked, he gets along with all staff and residents and is never upset about any issues with in our community.
Speedy response and very professional response to our call re: our finding a mouse input basement. We have the same rapid and professional response any time that we have needed Western (yellow jackets, hornets, carpenter ants). I totally recommend Western Peat Services. Ozzie Kwok is an excellent technician.
Western Pest in Mountainside is so good, so thoughtful and engaged. I recommend them 100%. They've taken care of crickets, wasps, mice, and just pulled a furry squirrel out of my attic we've been chasing all winter. Special thanks to Mike V.
I would highly recommend Western Pest Service. My technician, Ozzy, is professional, extremely thorough and answers all my questions/concerns. He provides me with excellent service.
The technician, Mike, was outstanding. he is knowledgeable, communicates very well and is thorough
Christian the service tech that came to the house today was excellent! He knew exactly what to check and where to look and didn’t waste anytime doing his job . He was very pleasant to speak with and very professional! Thank you ! A plus
Always a great experience. Very thorough.
I couldn’t be more impressed with the level of professionalism and quality provided by this pest control service. From the initial call to the completion of the job, the team was responsive, knowledgeable, and easy to work with. They always arrive exactly on time, clearly explain the process, and took the time to…
Very pleasant knowledgeable man, checked everything for me and treated my home. Very pleased with my service....
Quick and complete.
I've had remarkably great luck with Western Pest services. I called them in about a year and a half ago, when I came home to evidence that something was crawling in my walls. They responded promptly, and I ended up signing a contract for home protection services. It has been completely worth it. I used to have ant…
Our technician is always so polite and thorough.
One of the best most professional pest control companies I have come across in my career. Their customer service is second to none.
Polite and knowledgeable and checked where needed.
Friendly technician. Always on time. Quick and efficient knowledgeable m
Ozzie is terrific and a pleasure to deal with.
Complete home inspection for bugs. Knowledgeable technicians that respect my property and keep me well informed. Provide 2 hour window and always arrive promptly. Excellent care of my home.
Ozzy is great!!!! Shows up on time, efficient, effective and always professional.
I have been using Western for several years. They are always on time, professional, and get the job done. Happy to have them continue to service my property.
Job done well as always. I’m always impressed by the professionalism of everyone who I work with from Western Pest. Highly recommend!
Always do a thorough job!
Excellent service and friendly service! Wonderful experience year after year.
Awesome as always!
Very professional great job.Ozzy did so good
Always receive excellent preventative maintenance services. Thank you, Ozzie!
Izzy is the best!
The man I think his name was Chris was wonderful
Western is always top notch. They have helped us with general insect issues as well as spiders and even a few different hornets nests. Our technician Basil, is always prompt, thorough, and goes out of his way to communicate with us to make sure we know he is on the property and to check if there are any particular…
Ozzie did a good job
Western has always delivered excellent services; their staff is knowledgeable regarding extermination of various pests, respectful of our property and they get fast results.
A shorter time window for a service appointment is preferred. Two hours would be good.
Great service!
Western is great. We use them for all our extermination needs - emergency and preventative. They send the same representative each visit so we have established a lovely relationship (& he tolerates our “all bark, no bite” scarlet cat dog. I appreciate that they are knowledgeable, follow up on old issues and are…
Excellent service from Western Pest from technician Chris
Dependable and responsive. Effective at controlling insects.
Excellent service
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 166 | $66–$121 |
| Rodent extermination | 131 | $91–$371 |
| Home inspection | 123 | $68–$153 |
| Ant extermination | 83 | $58–$214 |
| Hornet & wasp extermination | 80 | $86–$323 |
| Bug & insect extermination | 62 | $79–$136 |
| Termite inspection | 48 | $124–$371 |
| Bee extermination | 39 | $214–$426 |
