How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty98−0.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREWestern Pest Services
Fairview, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 75 bed bug exterminators · 4.9★ from 887 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Western Pest Services for 8 kinds of job.
Western Pest Services for hornet & wasp extermination
Clear ✕All 82 Google reviews tagged “Hornet & wasp extermination” · showing 60
Excellent customer satisfaction, professional, thorough, explains what they found. Basil always goes above and beyond. Exceptional service
Brett- excellent service and knowledge. A perfect gentleman!
Ozzie was very thorough. He explained all the steps involved in removing the yellow jackets from my house and let me know what to expect over the next few days as they die. Excellent service!
Western Pest Services came to my house to get rid of a yellow jacket hive. They did a terrific job! The technician Ozzie Kuok was great. He was very friendly and professional.
They sent a technician, Mike, the same day that I called. He arrived within 2 hours of my call. Mike did a quick, efficient, excellent job taking care of the hornets nest in my air conditioner.
Very happy with the services. Last year I had “flying” squirrels, this year yellow jackets. Michael took care of it.
When Yellowjackets take over your house, it SUCKS! Rosie at Western took my call and assured me all would be fine. Thousands of them were in the walls. JOHN figured it out and we’re on to a better life. Thank you John!
We had an absolutely fantastic experience with Western Pest Services. Cristobal was our tech for our first visit and he truly went above and beyond from start to finish. Our home is not small, and Cristobal was incredibly thorough. He inspected what felt like every inch of the property, took the time to understand…
Have had Western Mountainside office for 30 + years. Dependable, good value etc. Local manager on top of things! Would recommend them highly. Techs are excellent and thorough as well. Good office! Tech Christian is great as is Mountainside office! Michael too. Todd Kraft is great GM.
Ozzie Kuok is great. Wonderful to work. Can he be my preferred technician in all my services?
Ozzie Kuok is amazing. Took care of everything n even sealed the entry n exit points of the bees nest
Very prompt and thorough. I was not an existing customer but understood my immediate needs and handled my situation quickly.
Cristobal was wonderful! He explained everything in detail and proceeded with great expertise! Afterward, he clearly explained what had been done to eradicate the yellow jacket nest in our rear yard and the next steps for the remainder of the day! I highly recommend Western Pest Services and Cristobal.
serious work.
Very happy with the service to trouble ever
When we first bought the house, we had a rodent problem. Over the past two years, Western Pest has assessed the issue and put together a comprehensive program that was suited for our needs. Now, we have too little to no activity with rodents. Recently Michael helped us get rid of a hornets nest. The bees were…
We have been using Western for years and always request Christian. He has been absolutely great in finding all our problems and taking care of them.
Abraham exelente servicio🌟🌟
Basil is the best. He is a master of his craft....he always gets to the root of the problem and makes sure we are all safe from any infestations.
Basil is the best and always gets rid of pests!! Very nice and easy to work with. He takes the extra time to get to know his clients and their needs. Personable and very customer focussed!
Basil came on time, removed bee nest and made sure bees were gone. Basil service technician has been treating my home for years he is always knowledgeable, friendly and gets the job done well and answers any questions I highly recommend Basil and Western Pest Services to anyone who should ask me. Thank you for being such wonderful company.
I thank goodness for Western. It seems every year I have a new issue with wasps or bees. They take turns torturing me. This year its Caroenter bees! UGH! But Western came right out to give my lawn a treatment. Fingers crossed it does the job. The tech also gave me a great tutorial on sraying safe in the backyard as…
Paper wasp nest dealt with quickly abd efficiently
The exterminator who came was thorough,informative and efficient
This technician is always very professional and thorough I am always pleased when he is assigned my residence
Excellent service and prompt responses to calls. Very knowledgeable and personable professionals.
Best pest detective highly recommend
Jose Cavero is the technician for our company and he is the best one I have ever had. Jose goes above and beyond without being asked, he gets along with all staff and residents and is never upset about any issues with in our community.
Speedy response and very professional response to our call re: our finding a mouse input basement. We have the same rapid and professional response any time that we have needed Western (yellow jackets, hornets, carpenter ants). I totally recommend Western Peat Services. Ozzie Kwok is an excellent technician.
My experience with western was great, the guy Randy came and took care of the problem I had bees and he came and did the job very well.
Western Pest professionals are kind, thorough, and remembers exactly what issues we have at our home from visit to visit. He gets the job done and I am very grateful!!
The previous homeowner had Western Pest Services. We took that as a good sign. We have stayed with them for the past 55 years!
Western pest services sent a technician early in the morning as we had requested. The Technician was very knowledgeable and explained what had to be done to exterminate a large yellow jacket nest that was expanding to different parts of the yard near the house. The nest was eliminated quickly and we were able to…
Our technician is always so polite and thorough.
Western technicians are very courteous and professional, with high customer service focus.
Ozzie is terrific and a pleasure to deal with.
Western Pest has helped us maintain a safe home and also found issues that we didn’t know existed. Ozzie has been an excellent trouble shooter and problem solver!
Rey Garcia is the very best of the best. I have full confidence in his ability to resolve any pest control issues I may encounter. Rey is truly an asset to Western Pest Control.
Basil the tech is great he understands the needs and takes care of the issues
Rey is awesome to work with!
Western is always top notch. They have helped us with general insect issues as well as spiders and even a few different hornets nests. Our technician Basil, is always prompt, thorough, and goes out of his way to communicate with us to make sure we know he is on the property and to check if there are any particular…
Very professional! People from this company always polite, and pay attention to hygiene. Wearing masks and shoe covers. They respond to my request in time. Super helpful. Recommend!
Great communication, professional thorough service
Dependable and responsive. Effective at controlling insects.
Fast and courteous service
Ozzie was great. Explained exactly what he was doing and why. Very professional and knowledgeable.
Mr. Kuok came very promptly and was both professional and friendly with his service and his advice. His instructions were clear and useful, and I am grateful for his work, his time and his friendliness.
Ozzie is the best here, any particular bug issues I had he knew how to deal with them as opposed to using just some general treatment. If I ever need to call in, I ask for him always! - Adyan
We have used Western for several years and are very happy with the service. Scheduling is easy, workers are professional, reliable, and skilled, and cost for contracted general pest and termite prevention coverage is competitive.
been using Western for many years at the commercial building I oversee. No problems, no drama and my technician Rey is knowledgeable, consistent and always pleasant.
Service is always exceptional. Our needs are always met by our service tech Andrew McTiernan.
John Peterson has been doing an outstanding job for us, very proffesional, punctual, responsible and always is willing to take care of any pest issue's we have. I would reccomend him and Western Pest to anyone looking for the best quality pest services available.
Our company has used Western Pest Services for a variety of reasons. They have always been extremely responsive and helpful and answered all of the questions that our staff and I had. Western Pest Services has helped get things back in order for our company and we are very grateful for that. Brennan Cooper has…
Everytime Tom come out I know the pest problem will be solved. Tom is very professional, kind, and knowledgeable.
Andrew always nice and very professional
Ozzie Kuok is one of the best tech you can have working for your company...I had the pleasure to know and have my house inspected plus treated by him for many years ago..P-S Your Company should be proud to have employees like Ozzie employed...I would recommend your company to anybody... Sincerely Yours...T Hnyda
Western Pest will answer your email/calls right away and they will get to your location the soonest possible.
Brennan is the guy his doing good job in Tonys pizza Very helpful the best l recommend hard working not complaints nice service
Brennan is very professional. He’s always courteous and very detailed explaining everything that he’s doing. We can definitely relied on him to make our needs are met. Excellent service from our tech.
Brennan Cooper is our plant representative; very courteous, professional and informative. Prior to start of inspections, ask if there is any issues and also informs outcome of inspections before leaving. Overall, Western Pest have been very responsive and pro-active.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 166 | $66–$121 |
| Rodent extermination | 131 | $91–$371 |
| Home inspection | 123 | $68–$153 |
| Ant extermination | 83 | $58–$214 |
| Hornet & wasp extermination | 80 | $86–$323 |
| Bug & insect extermination | 62 | $79–$136 |
| Termite inspection | 48 | $124–$371 |
| Bee extermination | 39 | $214–$426 |
