How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%78+5.5Craft & service penalty98−0.2Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREWestern Pest Services
Fairview, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 75 bed bug exterminators · 4.9★ from 887 Google reviews
Report card
Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Western Pest Services for 8 kinds of job.
Western Pest Services for rodent extermination
Clear ✕All 132 Google reviews tagged “Rodent extermination” · showing 120
Basel was very thorough in his inspection and remedy. And very courteous and professional
Excellent customer satisfaction, professional, thorough, explains what they found. Basil always goes above and beyond. Exceptional service
Ozzie is so professional and friendly. He gives Western Pest a good name. All their service people are wonderful. Angela in the office is so pleasant to deal with. Only wish we didn't have the issues. LOL Adrienne
Very professional and lnowledgeable
Technician was knowledgeable, did the work, communicated directly with me.
Brett- excellent service and knowledge. A perfect gentleman!
Brett from Western was extremely helpful, professional, and knowledgeable. After he came out and took care of the initial rodent problem, we haven’t seen another mouse since! He explained everything clearly, was thorough, and made the whole process easy. We really appreciate his excellent service and would…
Brett was communicative and kept searching until he found the root cause
We had an absolutely fantastic experience with Western Pest Services. Cristobal was our tech for our first visit and he truly went above and beyond from start to finish. Our home is not small, and Cristobal was incredibly thorough. He inspected what felt like every inch of the property, took the time to understand…
Ozzie is an excellent technician I have been with western for over 40 yrs. Ozzie is the only technical I want. He goes above n beyond his duties. He keeps me house pest feee. Jill marciniak
Excellent. Basil always does a great job
Ozzy was very Friendly and professional Recommend guarantee Best people in town !!
Ozzie was great
serious work.
Very happy with the service to trouble ever
Great, knowledgeable, professional stuff. I am very satisfied with the service.
I’ve been using Western for quite a few years ; Ozzie is my go-to tech. He’s always courteous and smiling; he answers my questions honestly and completely.
We are super satisfied with Western and our tech, Ozzie.
When we first bought the house, we had a rodent problem. Over the past two years, Western Pest has assessed the issue and put together a comprehensive program that was suited for our needs. Now, we have too little to no activity with rodents. Recently Michael helped us get rid of a hornets nest. The bees were…
Very professional & exceptional service from Abraham
Western Pest Services are the BEST
Abraham exelente servicio🌟🌟
Basil is the best and always gets rid of pests!! Very nice and easy to work with. He takes the extra time to get to know his clients and their needs. Personable and very customer focussed!
Ozzie is so wonderful. He did everything I asked and more. I am very particular and want the service to be A+. Ozzie never disappoints. He is so personable. We enjoyed a great conversation. I am grateful to have Ozzie take care of my "pests" any time.
Western has been great for us. Basil in particular is always on time, incredibly polite and friendly, and really knowledgeable. He always goes the extra mile and always thorough. Highly recommend!
Love the guy who services my home. Basil is friendly and helpful and makes sure I understand how he's treating my property.
I have been with Western Pest Services for 25 years. There is one service technician Ozzie Kuok who has taken care of my services throughout. He is really the best, he is very knowledgeable, affable and cares for my house, as if it was his. I have used all their services, from bees, mice, rodents, termite control. I…
Michael Vachino is the best! Always on time, friendly, and informative. I love that he is our tech that always comes. He is familiar with our home now and very trustworthy!
Abraham , courteous and excellent service!
Abraham always does 100%
Abraham is our designated inspector at my job. He is always pleasant, very thorough and professional. He doesn't come, look.aeouns and leave, he always ask questions to see if we have had any problems in any other areas or any complaints. He is an all around great guy and a great representation of your company.
Me gusta el servicio, son puntuales, Abraham es muy amable y servicial
Ozzie Kuok is an outstanding professional! He has taken care of my family home for many many years. We always request him to be our technician. He is thorough and caring and takes pride in his work!
Abraham is the best and most professional service technician we have do work at the terminal. Always knowledgeable, polite and thorough at pleasant when dealing with any issues we have here. It’s a pleasure to have him service our facility.
Best pest detective highly recommend
I am very pleased with Western Pest services. And I am extremely happy with the level of professionalism and results that I get from the representative that does my Service, Pedro. I am more than pleased and will continue doing business with them, and I recommend them to my other friends and family that owned restaurants as well
Abraham comes and does an extremely thorough check, is always friendly and professional and answers any questions needed.
Brian and Randy did a great job checking for mice and cleaning and securing our crawlspace.
We have had nothing but great service from Western Pest Services. We had a rodent problem in our garage and Ozzie Kuok solved it in one visit. He was friendly, efficient and took his time to explain how to mitigate the situation. Success! We purchased the yearly plan so Ozzie comes once a month to check, follow up…
Western Pest professionals are kind, thorough, and remembers exactly what issues we have at our home from visit to visit. He gets the job done and I am very grateful!!
Western Pest in Mountainside is so good, so thoughtful and engaged. I recommend them 100%. They've taken care of crickets, wasps, mice, and just pulled a furry squirrel out of my attic we've been chasing all winter. Special thanks to Mike V.
The previous homeowner had Western Pest Services. We took that as a good sign. We have stayed with them for the past 55 years!
I couldn’t be more impressed with the level of professionalism and quality provided by this pest control service. From the initial call to the completion of the job, the team was responsive, knowledgeable, and easy to work with. They always arrive exactly on time, clearly explain the process, and took the time to…
Overpriced and really bad service. Avoid.
Good service
It was a pleasure having your technician, Randy assist with a rodent issue I had, after recently having construction done at my house. His service was top tier! Randy was patient, friendly and easy to talk to, so I had no problem expressing my fear! He performed a thorough walk through of each floor and was very…
On time Pleasant. Courteous.
Basel did a professional job. His concern and thorough inspection was great. He communicated well and was friendly and took his time to get the job done.
I've had remarkably great luck with Western Pest services. I called them in about a year and a half ago, when I came home to evidence that something was crawling in my walls. They responded promptly, and I ended up signing a contract for home protection services. It has been completely worth it. I used to have ant…
Western technicians are very courteous and professional, with high customer service focus.
Great service, very attentive.
We have been very pleased with our service especially our technician Ozzy, we only want Ozzy.
Always great, friendly and reliable service. They have really reduced our pests.
Chris is the best. He has come to me several times. He is charming, helpful, listens to me. I think he is very special. I was going to call to tell you how wonderful he is. I guess this takes care of it.
Courteous, professional service, always friendly and ready to answer any questions I have!
Western is excellent at pest removal. They will return again and again until the problem is resolved. They got rid of a recurring mouse problem in my house.
Just had our quarterly service! Mike took his time and was very thorough. It’s nice when the same person performs the service🤓always on time and always available.
Basil is efficient and so pleasant. He cares about the property. A credit to the company.
Western Pest has helped us maintain a safe home and also found issues that we didn’t know existed. Ozzie has been an excellent trouble shooter and problem solver!
The man I think his name was Chris was wonderful
Basil the tech is great he understands the needs and takes care of the issues
Ozzy is our service person, he is the best he always makes sure things get taken care of
Rey is awesome to work with!
Very professional! People from this company always polite, and pay attention to hygiene. Wearing masks and shoe covers. They respond to my request in time. Super helpful. Recommend!
Ozzie did a good job
Western has always delivered excellent services; their staff is knowledgeable regarding extermination of various pests, respectful of our property and they get fast results.
Great communication, professional thorough service
Our service agent is wonderful. Polite, professional and friendly
Was on time and we surveyed exterior access issues for rodents. Left traps outside. Looking forward their termination. I was very pleased with his work.
Dependable and responsive. Effective at controlling insects.
Mice
I’ve recently started using Western Pest Control, but so far am very pleased with the experience. Ozzy has been exceptional, on-time, communicative, and very knowledgeable. I look forward to our continued business relationship and keeping my home pest free.
Rodents digging holes in backyard Ozzie the tech was amazing. He takes his job seriously. He treated the job as if it was his own home
Ozzie was great. Explained exactly what he was doing and why. Very professional and knowledgeable.
been using Western for many years at the commercial building I oversee. No problems, no drama and my technician Rey is knowledgeable, consistent and always pleasant.
Very thorough and professional service. Friendly and polite as well.
Ozzie checked out for Mice and found another one. Western is the best!
Western always does a great job and Ozzie did his usual excellent job inspecting the house. He did it well and very efficiently and conscientiously. He is also the one who a couple of years ago figured out how to once and for all stop the carpenter ant infestation we had in our garage.
Excellent service !!!!! Highly recommend
Service is always exceptional. Our needs are always met by our service tech Andrew McTiernan.
Ibrahim is a great worker and does a wonderful job every time ☺️
John Peterson has been doing an outstanding job for us, very proffesional, punctual, responsible and always is willing to take care of any pest issue's we have. I would reccomend him and Western Pest to anyone looking for the best quality pest services available.
Abraham from pest control man most respectful full guy goes above and beyond to take care of all your pest control needs even found hiding places i would’ve never thought bugs and rodents hide thanks ABE and u need a raise just kidding!!
Mr. Ozzie Kuok is by far the best technician. Other technicians that I was scheduled with in the past, never showed up and even lied about coming to my house. Mr. Kuok is always on time, professional, and answers all your questions. If it was not for this gentlemen I would of cancelled my service a long time ago.…
We had our winter routine home service visit today with Ozzie. He has been servicing our home for 15+ years. We did the inside & outside walkthru together. As usual, Ozzie was thorough, knowledgeable & pleasant. He knew about prior problem areas and paid special attention to them. Outside, he pointed out potential…
Everyone there is great and very responsive. Never rude and friendly. I will recommend them to others. T
Ozzie is so professional and knowledgeable. Western got rid of our mouse infestation in our garage and kept them out! I love how they automatically schedule the service without me having to remember to do so. 5 stars, for sure.
Abraham is THE BEST!!!!! We love him here. He’s efficient, professional and so nice!
Amazing service! Very thorough!
Everytime Tom come out I know the pest problem will be solved. Tom is very professional, kind, and knowledgeable.
Andrew always nice and very professional
Ozzie Kuok is one of the best tech you can have working for your company...I had the pleasure to know and have my house inspected plus treated by him for many years ago..P-S Your Company should be proud to have employees like Ozzie employed...I would recommend your company to anybody... Sincerely Yours...T Hnyda
Excellent service, knowledgeable and friendly staff. Easy to schedule and adjust appointments.
On time; dependable; reasonably priced.
Western Pest will answer your email/calls right away and they will get to your location the soonest possible.
We've been using Western Pest for years and they've always been quick to respond and to solve our problems. Very nice and professional team.
Ozzie is the best Catches my mice Knows where to look Gives great advice
Brennan is very professional. He’s always courteous and very detailed explaining everything that he’s doing. We can definitely relied on him to make our needs are met. Excellent service from our tech.
Brennan Cooper is our plant representative; very courteous, professional and informative. Prior to start of inspections, ask if there is any issues and also informs outcome of inspections before leaving. Overall, Western Pest have been very responsive and pro-active.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 166 | $66–$121 |
| Rodent extermination | 131 | $91–$371 |
| Home inspection | 123 | $68–$153 |
| Ant extermination | 83 | $58–$214 |
| Hornet & wasp extermination | 80 | $86–$323 |
| Bug & insect extermination | 62 | $79–$136 |
| Termite inspection | 48 | $124–$371 |
| Bee extermination | 39 | $214–$426 |
