How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty97−0.3Momentum penalty72−2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREWestern Rooter & Plumbing
Duarte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 repiping services · 4.9★ from 1,664 Google reviews
Report card
Percentile vs other repiping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Western Rooter & Plumbing for 8 kinds of job.
Western Rooter & Plumbing for drain cleaning
Clear ✕All 199 Google reviews tagged “Drain cleaning” · showing 100
5 Stars — Outstanding Service from Start to Finish! I couldn't be more pleased with my recent experience with Western Rooter and Plumbing. From the initial appointment and evaluation through pricing, scheduling, and completion of the work, the entire process was exceptionally well organized, efficient, and…
Professional, communicative, see's a project through until the end.
Thank you Western rooter for the quick response and even faster solution to my problem, will definitely be using your services in the future.
Couldn’t have been a simpler process to book and get the plumber over to fix our sink. I reached out late at night and they were able to send someone over the next morning who did a great job on the service and also with explaining what needed to be done.
Came on time for a late night emergency drain clog. Plumber was very courteous and professional. Work was taken care of swiftly. Thanks for cleaning up afterwards, too.
They came quickly within an hour and fixed everything within 10 minutes at a fair rate. Thank you for your help! Frecyl and his workmate were very good.
Western Rooter is a joy to work with. Brandon was very thorough, courteous and had great communication skills. He left no stone unturned and did a great job at explaining next steps. Thank you!!
Si in the 2 times that I have dealt with Western they have been great! Toilet install coming up next
I needed the drain line from my washing machine cleared recently and Western Rooter & Plumbing did an outstanding job. What I appreciated most was the courteous and professional handling of the entire process: clear communication, reasonable pricing, and friendly service.
Plumber could not have been nicer and was very thorough in addressing the problem. Fee was reasonable given the time spent to fix the problem. Office staff were proactive and organized when I called to schedule service. Communication was adequate in terms of keeping me apprised of the timing of the service call.
We have been using Western Rooter & Plumbing for our condominium complex. We had a kitchen drain clog this morning so I called Western. Joan at the office was very courteous and helpful. Albert came out a couple of hours later. He couldn't be more professional and courteous. He fixed the drain in no time and was…
Carlos came through short notice and helped clear the drain lines that were clogged at the house. Got the job done quick and very reasonable pricing. Feel like it’s always a crapshoot trying to not get scammed for any work on the house, but western rooter is legit for the plumbing gig.
⭐️⭐️⭐️⭐️⭐️ Outstanding Service – Ask for James! Western Rooter is an absolutely phenomenal plumbing company. They came out to fix a clogged sink, and the entire experience exceeded my expectations from start to finish. James was the technician who handled the job, and I honestly couldn’t have asked for better…
Justin is excellent as is Western Rooter. Been a client of theirs for decades. Reliable, good quality service at fair prices.
Great Company! Had a clogged kitchen sink and they came within an hour of my call and provided me with great advice and service. Would highly recommend this company to anyone with plumbing work!
Had a tough clog in my shower that another plumber couldn't solve. Alex and Arnold did a great job and got it done. Lots of communication beforehand and very efficient. Maintained my tank less water heater as well.
I highly recommend Alberto Sr And Alberto Jr, they are both very professional and explained everything !! They were able to fit me in same day and on a holiday weekend. 10/10 I recommend them
Carlos provided an estimate and did the service right then and there. Super helpful and he also worked fast. I'd definitely hire again for future plumbing needs.
Fast response, great drain clogg service and quick resolution to the drain problem.
The clay sewer line at my tenant's house is broken. I call Western Rooter on a Friday afternoon & they send someone the same day to fix the issue, so that my tenants can use the plumbing over the weekend! Arnold, Carlos and their crew were back Monday morning to replace the broken pipe. They are incredibly…
Shower drain clogged! Fixed in a jiffy!
Kevin uncloded my drain quickly. He was professional and very helpful. I would recommend your company. Thank You Kevin
Pablo Soto showed up quickly and was very fast and professional even on a Sunday. Well pleased with this service as usual. Thanks once again Western Rooter.
Western Rooter did a great job cleaning out all our drains within two hours. I'm so happy with the work they did and now we can use our back bathroom again. I never knew how much we relied on that bathroom, until it wasn't working. Now, thanks to Western Rooter, it's working!!!
WRP continues to excel at the service they provide. AGAIN and AGAIN!
He came to check my toilet regarding replacing. Did a very good job explaining what was needed!
They are very responsive and professional. Only thing is they are on the expensive side. Debating whether to go to another company to cut cost.
Just had the water heater replaced. Elias was early, thorough, and explained everything in detail, a real good guy, call Western Rooter for your plumbing needs, you won't be disappointed.
I believe it was Domingo who came out today to help me. I appreciate people who are friendly. He was a great guy. Thanks
Plumbers made it out in just a couple hours. Very nice, and very professional. Explained everything and provided a quote before starting. Very happy I called. 2/26 Used again today. Service was excellent and the guys were very professional. Will use again. Thanks
They have done major sewer repairs on an emergency basis while minimizing the inconvenience to my tenants. Much appreciated.
Very professional. They made a difficult job look easy.
I highly recommend Daniel at Western Rooters! My property management recommended I call Western Rooters and I am so glad I did. Daniel replaced a broken kitchen pipe and did such a fantastic job, I called Western Rooters again for a bathtub drain maintenance two days later. Daniel has great communication, is…
Great service. Have used this company several times. Professional work and reasonably priced.
Thank you to Western Rooter & Plumbing. They’ve helped us much at our historic property over the years with their great service
I had the pleasure of experiencing top-notch service from Western Rooter Plumbing, thanks to Homar. He swooped in to rescue my plumbing nightmare, a pesky shower leak, and a handful of other maintenance headaches. Homar's expertise shone brightly as he efficiently tackled the tasks at hand, leaving no room for…
Western rooter was responsive and was able to arrive on the same day at the agreed upon time. Our sink was unclogged and flowing freely now!
The plumber was very professional and exact. He introduced himself, Robert. He asked some questions, went to his truck, got his equipment and went right to work. It was a good day.
I called, and they came promptly. I thought the problem was my main drain. The guy had to get up on the roof and rooter on the roof. He did it, it's done, and it works.
Came exactly on time, explained to me exactly what they were doing, and left my driveway cleaner than it was when they got here!
We needed HydroJet of our main line as well as replacement of under kitchen sink old pipes and snaking of kitchen line due to grease build up which had clogged. Arnold and Jordan were the plumbers on this job and were fantastic! Explained everything, showed me the process, were professional and polite. Great…
Pablo showed up very promptly. Solved the problem in a very timely manner and was very professional about his work. I would highly recommend him to anyone.
Called several plumbers about our clogged bathroom sink. They were the quickest to respond, and Bryce was extremely professional. Great service!
I've had an ongoing route problem for my juniper trees which are over forty feet high for the last 40 years eventually they tried to convince me to get my clean out "blasted- out" which is 500 plus dollars the problem is they couldn't guarantee it in writing that it would last a few years as they quoted…
Excellent service. Fast response and very fair price. Carlos is the best! Been using them for 25 years and will continue to do so.
No wonder these guys get a bunch of 5 star ratings. That's because they respond quickly and professionally. The tech, Pablo, was fantastic! A real pro. If you have a Rooter or Plumbing problem, don't wait, call these guys today.
Once again I needed the services of a profession plumber. You have to appreciate a company that says what it does..does what it says and proves it. Price quoted, work completed and held pricing. Chris was efficient and fast.
The lavatory sink was not draining for a couple days. I tried EVERYTHING that you can do without professional tools.…. In 5 minutes Omar had it cleared. And that includes 2 minutes to walk from the van to the bathroom.
Great job from Jaret and his team member. they got teh job done when some other plumber could not even figure it out.
The service mas was prompt, cleared our drain in a short time for a reasonable price. He was polite and friendly. I would definitely recommend Western Rooter.
showed up in a timely manner and very professional and did a great job thanks guys
Fast and friendly. Also kept clean around sink and below.
Thanks good job
I called Western Rooter late in the morning. Despite being just outside their service range, they were able to send someone that afternoon. Salvador showed up within a half hour of the allotted window, which I was impressed by. Salvador was very professional and courteous. He cleared my drain and offered me some…
They were excellent plumbers to work with through quoting and servicing. Their support phone line was also helpful for making last minute additions to the service needed.
First of all, the operator (Allie?) who set up my appt was excellent and so considerate! I needed my bathroom sink unclogged and was hoping to get a straightforward service for a straightforward job. But I was nervous bc plumbers, overall, dont have the best reputation for being honest. On the day of service the…
快速、專業、誠懇
No hidden fees,no surprises. Reliable peeps 😄
I would have given them five stars, but he forgot to unclog one of my sinks. He said they were very busy, and in a rush to get to the next job.
Absolutely great service from the time I called for an appointment until the plummer left. Quick, clean work and they didn’t charge as much as they could, very fair pricing. I would whole hardly recommend Western Rooter to anyone needing plumbing . Don’t hesitate to call.
Spectacular service. Fantastic professional technician!
Good advice, prompt.
Bryce is a very competent technician and well organized and on time . If I have a say I will request Bryce for any others future needs. If the rest of your staff are bryce you deserve 5 stars. Thank you for being there.
I called Western Rooter at the recommendation of a plumber and a construction project manager when a main line leak was detected in my home. Western provided prompt, professional, thorough and excellent service. Their administrative staff are great and their plumbers are experienced and excellent. I highly recommend this business!
Daniel Camacho was on time, personable, and very professional. He did a great job and was very efficient.
Fantastic service - called Western for drain service and they were at my door within the hour
Great service and very polite. On time perfect. Thank you!!
RJ and his apprentice Angel is the most professional team you can hire for basically all your plumbing issues. He even took time sharing his career knowledge and offer solutions beyond property owners concern. Always 2 steps ahead, very thoughtful. This guy's deserves a 10/5. A perfect 5 isn't enough!! Thank you again team RJ & Western Rooter!
Johnny quickly surveyed problem and commenced cleaning out my bathroom faucet draining line. Quick and efficient!
Western Rooter send Pablo about 40 minutes after my call. He called me ahead of his arrival in the early portion of the appointed time range. He’s knowledgeable, friendly, and helpful. His service was professional and cleaned up afterwards. Thanks Pablo for unclogging our drain in a short amount of time.
They were very professional, on time, and got the work done quickly amd efficiently. Thank you very much!
Very professional staff, extremely knowledgeable with correcting major sewer back up. Highly recommend these guys!!
Been using WR personally & professionally for 20+ years, and these guys are truly the plumbers that everyone wants. They did an outstanding job at my house today!!
The company is very dependable and careful. The plumbers are polite, knowledgeable, and careful. I highly recommend them.
Pablo was very professional and knowledgeable. We live on the bottom of a duplex and we almost were standing in the overflow of the upstairs neighbors bathtub. We're good now.
Western Rooter is a very reliable source for resolving any plumbing issue. The guys are always great and friendly and service oriented. Thank you for always being there for us.
Super fast, super friendly/professional service.
Same day service. Very nice and friendly. Provided efficient service and good recommendations. Good pricing, as quoted, as well. I’ll definitely continue to use this company’s service.
They didn't try to upsell me. They came to fix the problem they even use the scope like I asked them to before and after. Price was reasonable. I would recommend using them again.
The plumbers were terrific. They knew their craft and fixed the challenge quickly. They were exactly on time. They were nice and kind. The price was reasonable and was exactly what was quoted to me. I’ve already told several friends about the experience and they all wanted the phone number for your business. I also…
Excellent service and highly recommend for anyone looking for reliable plumbers!
Shout out to Leo! On time, professional, and fast! I would use them again in a heartbeat.
Tech Albert did a great job, & charged a reasonable price..,
One of many times they've rescued us. Always on time, professional, pleasant, reasonably priced. Highly recommended!
Professional, courteous. Identified problem quickly with camera. Was honest in need for further work needed. Explained work and answered questions honestly. Gave estimate of current work before starting and rough estimate of future work to be done. Careful in clean up not to damage new vinyl flooring.
Very professional and very courtesy. Thank you
Great quality work with honest pricing! Highly recommended.
Guys arrived on time - explained the rooter problem and handled the job without a hitch.
They are the best service I ever had.
Fast and efficient
I called for service on my toilet leak at 8am. They gave me a window of 9-11am. Ricky Pérez arrived at 9:05pm. Im always amazed when people are able to find my building because I live in a maze of townhouses. He found my unit no problem. Found the leak and had it fixed by 9:10am. We finished up the paper work before…
I had a new faucet to be installed. I had used Western Rooter before to install a faucet at another house so I called them again. I also thought it would be good to "snake" the main drain line as long as they were coming to the house. Pablo arrived on time and quickly installed the faucet. It was an identical…
General annual service. Excellent services
I can't rave about Western enough. I found these guys about 4 years ago, and my only regret is that I didn't find them sooner. As a professional property manager I rely heavily on my contractors. What I require from all of my contractors is that they respond quickly, explain the problem to me, explain how to fix…
Very knowledgeable and helpful.
This company is my go to for plumbing needs. Pablo came out this time and I had the same great experience as I did back in January.
Richie Ortiz handled our clogged kitchen sink quickly, professionally, and was super friendly and informative. Overall great experience. Will def call again when the need arises.
Your Plumber showed up on time. He was very professional and courteous. He took care of my problem in less than half an hour. I was very satisfied with the outcome. Highly recommend Western Rooter & Pluming. Thanks again for the great service.
We live in a three level condo on the ground floor and our bathroom sink was clogged due a blockage of the drain for our stack. We called Western Rooter and Plumbing Saturday night as our Condo association uses them. A courteous gal answered the phone fairly quickly and we setup an appointment for Sunday morning…
Super fast response! So grateful for that. Grateful for the team in installing a new water heater and clearing my shower drain. Very professional and fast. Will definitely call again for any future needs.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 198 | $104–$353 |
| Plumbing pipe repair | 102 | $214–$1.4k |
| Plumbing leak detection | 79 | $205–$638 |
| Toilet repair | 70 | $56–$380 |
| Sewer repair | 56 | — |
| Sewer cleaning | 51 | $302–$495 |
| Outdoor plumbing system repair | 50 | $450–$1.7k |
| Plumbing leak repair | 43 | $228–$1.7k |
