How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty97−0.3Momentum penalty72−2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREWestern Rooter & Plumbing
Duarte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 repiping services · 4.9★ from 1,664 Google reviews
Report card
Percentile vs other repiping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Western Rooter & Plumbing for 8 kinds of job.
Western Rooter & Plumbing for faucet installation
Clear ✕All 32 Google reviews tagged “Faucet installation”
Daniel and Alex provided exceptional service replacing my kitchen sink setup. They swapped out my kitchen faucet, rebuilt the entire drain system, installed new strainers, and replaced both the hot and cold shutoff valves. Their work was outstanding from start to finish: Every connection is clean, leak-free, and…
Carlos Díaz was amazing. They worked fast and effecient while being extremely polite!
Plumbing Technician, James really did a good job in installing our bathroom faucet.
Bobby, who I had been informed in advance would be doing the job, called me 45 minutes before the scheduled arrival time to ask if he could arrive 30 minutes early. Great! Very professional, very competent, very clean, very helpful – went to a local hardware store to get new shut-offs to install in addition to the…
Used them several times in past 8 year's always happy, competent and not overly expensive
They are very responsive and professional. Only thing is they are on the expensive side. Debating whether to go to another company to cut cost.
I had the pleasure of experiencing top-notch service from Western Rooter Plumbing, thanks to Homar. He swooped in to rescue my plumbing nightmare, a pesky shower leak, and a handful of other maintenance headaches. Homar's expertise shone brightly as he efficiently tackled the tasks at hand, leaving no room for…
Daniel was prompt, thorough, and professional from start to finish. We will definitely be using this company for other plumbing projects and repairs in the future.
Jared was very professional and exceeded our expectations. Job well done. Thank you
Albert was courteous and worked efficiently. Very pleased with the service
Service was awesome! My tech was awesome! Took care of business quickly and professionally
Used Western Rooter for new plumbing in a new bathroom and re-piped gas line.. Everyone came to the job site on time and ready to work. They did amazing job with every area they touched. Will use them again in the future.
Called John and he was attentive and responsive in sending Syid the Plumber out. He arrived fast and the work was done properly and professionally. 10 Stars to Western Rooter Keep up the great work. Bravo! Bravo! Thank you
The company is very dependable and careful. The plumbers are polite, knowledgeable, and careful. I highly recommend them.
Vinny and crew are the best!!!
I had a new faucet to be installed. I had used Western Rooter before to install a faucet at another house so I called them again. I also thought it would be good to "snake" the main drain line as long as they were coming to the house. Pablo arrived on time and quickly installed the faucet. It was an identical…
I can't rave about Western enough. I found these guys about 4 years ago, and my only regret is that I didn't find them sooner. As a professional property manager I rely heavily on my contractors. What I require from all of my contractors is that they respond quickly, explain the problem to me, explain how to fix…
RYAN WAS GREAT ALWAYS HAS BEEN EXCELLENT SERVICE & and follow up
Robert was extremely professional and efficient. I would highly recommend him for your plumbing needs.
excellent service
We have been working with Tony Ernal at Western Rooter since 5/17/2011, I just checked our receipts to be exact. We trust Western Rooter and always have requested Tony. He is a wonderful caring professional who my husband and I can depend on. He is honest, hard working, efficient and gets the job done! Our…
Kevin H. and Daniel W. were fantastic. We had a crack in one of our basement pipes and the water heater was venting CO into our basement. They installed a tankless water heater as our replacement. They were honest, kind, and thoughtful, and shared their expertise with us, so as customers we were educated as well!…
I have a pool drain that runs from the decking to the curb that was clogged. I called and RJ Hernandez showed up promptly. He ran a camera down the 60 year old clay pipe, and identified the problem as a broken pipe in one place, and a tree root in another. He was able to get rid of the root, and cut a hole in the…
I hired Western Rooter to help with a bathroom remodel, and Mitch was the consummate professional from beginning to end. The plumbing work itself was perfect, but I especially appreciated how well Mitch and the rest of the team communicated with me throughout the process. Highly recommend!
Kevin Henshaw was prompt, smart, efficient and effective. You are my new plumber.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 198 | $104–$353 |
| Plumbing pipe repair | 102 | $214–$1.4k |
| Plumbing leak detection | 79 | $205–$638 |
| Toilet repair | 70 | $56–$380 |
| Sewer repair | 56 | — |
| Sewer cleaning | 51 | $302–$495 |
| Outdoor plumbing system repair | 50 | $450–$1.7k |
| Plumbing leak repair | 43 | $228–$1.7k |
