How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty97−0.3Momentum penalty72−2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREWestern Rooter & Plumbing
Duarte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 repiping services · 4.9★ from 1,664 Google reviews
Report card
Percentile vs other repiping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Western Rooter & Plumbing for 8 kinds of job.
Western Rooter & Plumbing for faucet repair
Clear ✕All 23 Google reviews tagged “Faucet repair” · showing 20
I had a great experience with Western Rooter & Plumbing. From the moment I called, their customer service was responsive, helpful, and clear about scheduling. The technician arrived right on time, conducted a thorough inspection, and clearly explained the root of the plumbing issue before starting any work. They…
Homar and Carlos are great! Repaired my bathroom faucet so I don’t need to get a whole new unit! Waiting on a part for my kitchen faucet but they ‘fixed’ it to be useable until the part comes. Lifesavers!!
Beyond happy with the service! Roberto is a keeper! He explained everything to us, he figured out the problem and showed us what he was doing. We could not be happier. Thank you!!
Joseph Scott was as pleasant and knowledgeable as any plumber I’ve ever used , prompt , polite , considerate, I’m happy
My wife Jane and I are extremely pleased with Western Rooter!! Mitch and Albert are genius plumbers when it comes to fixing all things dealing with plumbing!! From sinks to detailed and complicated shower thermostatic system repairs ...they are the best!! We highly recommend Mitch, Albert and the crew at Western…
Used them several times in past 8 year's always happy, competent and not overly expensive
They are very responsive and professional. Only thing is they are on the expensive side. Debating whether to go to another company to cut cost.
I had the pleasure of experiencing top-notch service from Western Rooter Plumbing, thanks to Homar. He swooped in to rescue my plumbing nightmare, a pesky shower leak, and a handful of other maintenance headaches. Homar's expertise shone brightly as he efficiently tackled the tasks at hand, leaving no room for…
Arnold and Alex were both extremely personable and professional and they did an excellent job of replacing the garbage disposal and fixing an awkwardly installed faucet - they did a better job than the original installer with regard to the latter, so I’m very happy! I would definitely recommend.
The company is very dependable and careful. The plumbers are polite, knowledgeable, and careful. I highly recommend them.
Western Rooter was fast in getting our three small repairs done as quickly as possible. They made an effort to try the least costly methods and parts first to avoid a potentially costly replacement of parts. Charles and Arnold were courteous, skilled, and efficient. Thanks for fixing our leaks. It's as if they had never existed!
Western Rooter & Plumbing was efficient in setting up an appointment for me. Tony the plumber was very respectful and took the time to explain everything that he would be working on that day. The work was quality and I truly appreciate Tony's great customer service. I will contact this company again in the future if any plumbing issues arise.
I can't rave about Western enough. I found these guys about 4 years ago, and my only regret is that I didn't find them sooner. As a professional property manager I rely heavily on my contractors. What I require from all of my contractors is that they respond quickly, explain the problem to me, explain how to fix…
Had faucets of washing machine replaced because they were frozen shut and they were not possible to shut off. Work was done in good time and professionally. They came to give a free quote and since they had the parts in the truck, were able to do the job on the spot. Good service. Price is a little higher than my…
Western Rooter was awesome! We discovered a leak this morning coming from the concrete of our patio in our backyard and immediately panicked, thinking we'd have to go through the concrete to get to it, and thus costing us an arm and a leg. I called Western Rooter, they sent someone out within a couple of hours, and…
We have been working with Tony Ernal at Western Rooter since 5/17/2011, I just checked our receipts to be exact. We trust Western Rooter and always have requested Tony. He is a wonderful caring professional who my husband and I can depend on. He is honest, hard working, efficient and gets the job done! Our…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 198 | $104–$353 |
| Plumbing pipe repair | 102 | $214–$1.4k |
| Plumbing leak detection | 79 | $205–$638 |
| Toilet repair | 70 | $56–$380 |
| Sewer repair | 56 | — |
| Sewer cleaning | 51 | $302–$495 |
| Outdoor plumbing system repair | 50 | $450–$1.7k |
| Plumbing leak repair | 43 | $228–$1.7k |
