How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty97−0.3Momentum penalty72−2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREWestern Rooter & Plumbing
Duarte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 repiping services · 4.9★ from 1,664 Google reviews
Report card
Percentile vs other repiping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Western Rooter & Plumbing for 8 kinds of job.
Western Rooter & Plumbing for plumbing leak detection
Clear ✕All 79 Google reviews tagged “Plumbing leak detection” · showing 20
The tech came out to give me an estimate on a leak. He was very professional and clear. Will definitely look to use this company for the repairs.
Homer came with Carlos and they were great! Worked to solve my leak issue! Very friendly and prompt. I would 💯 use them anytime. Fair pricing as well was a plus!
Had them come out to assess a water leak. Brandon Diaz was the technician and he did a great job in determining where the leak originated and it wasn’t from the pipes. This is the 2nd time I’ve interacted with Brandon and he provides great customer service. Make sure to ask for him.
Great service! They quickly fixed our plumbing issue and were very professional and reliable. Highly recommended!
Highly recommended plumbing company! I reached out to Western Rooter through Yelp and was impressed by their efficient communication. Jose and Shella were extremely responsive with scheduling, and I appreciated that they do not charge for an initial inspection, which is a huge plus. Other plumbing companies charge…
We discovered rusty pipe stains on the ceiling right below the guest room bathtub after a 24-hour community-wide water shutoff, which had led us to fill the tub for water storage. Our home warranty assigned a contractor, who cut into the ceiling below the bathtub to locate the issue and quoted $950 to fix the pipes,…
I highly recommend Alberto Sr And Alberto Jr, they are both very professional and explained everything !! They were able to fit me in same day and on a holiday weekend. 10/10 I recommend them
The best service! Very thankful that Omar was able to service our gas line he’s the best! And very professional and easy to work with. Not only did he provided the service he went above and beyond. ☺️🙏 thank you!
How can no receipt and report copy?
Showed up same day and cleanly and expertly diagnosed the problem and fixed it. Fair price and good quality. Used the before and will continue using them .
My wife Jane and I are extremely pleased with Western Rooter!! Mitch and Albert are genius plumbers when it comes to fixing all things dealing with plumbing!! From sinks to detailed and complicated shower thermostatic system repairs ...they are the best!! We highly recommend Mitch, Albert and the crew at Western…
Always on time, communication is excellent. Polite. Professional and reliable. The best!
They are very responsive and professional. Only thing is they are on the expensive side. Debating whether to go to another company to cut cost.
Western Rooter examined the gas line for corrosion. They will submit a proposal.
Very responsive! Omar found and repaired plumbing issues that have been missed by other plumbers. We’ve been extremely pleased with Western Rooter and Plumbing customer and repair service and highly recommend them.
Thank you to Western Rooter & Plumbing. They’ve helped us much at our historic property over the years with their great service
Johnny was super helpful and knowledgeable. He explained our situation in depth and was able to find the root cause. We were able to fix the problem ourselves with a new part from Home Depot. Definitely will recommend this service to anyone.
We had the main pipe from the street to our house deteriorate to the point where it was leaking continuously. We had several plumbers come inspect the site and try to diagnose the problem, but Western Rooter was the only one that located the source of the leak. We have them the go ahead to replace the pipe and they…
These guys are great and saved me a ton of money!!! My neighbor suspected that I had a leak on my property that was causing damage to his garage and requested that I pay for the repairs, I called Western, the plumbing service that I’ve been using for over 10 years now. They inspected my plumbing/irrigation and my…
Great work from Carlos and Brandon! I really appreciate it.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 198 | $104–$353 |
| Plumbing pipe repair | 102 | $214–$1.4k |
| Plumbing leak detection | 79 | $205–$638 |
| Toilet repair | 70 | $56–$380 |
| Sewer repair | 56 | — |
| Sewer cleaning | 51 | $302–$495 |
| Outdoor plumbing system repair | 50 | $450–$1.7k |
| Plumbing leak repair | 43 | $228–$1.7k |
