How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty97−0.3Momentum penalty72−2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREWestern Rooter & Plumbing
Duarte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 repiping services · 4.9★ from 1,664 Google reviews
Report card
Percentile vs other repiping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Western Rooter & Plumbing for 8 kinds of job.
Western Rooter & Plumbing for plumbing leak repair
Clear ✕All 43 Google reviews tagged “Plumbing leak repair”
Daniel and Alex provided exceptional service replacing my kitchen sink setup. They swapped out my kitchen faucet, rebuilt the entire drain system, installed new strainers, and replaced both the hot and cold shutoff valves. Their work was outstanding from start to finish: Every connection is clean, leak-free, and…
Anthony was awesome! He arrived fairly quickly and was able to address the issue immediately. He was polite and professional throughout. We would definitely call them again the next time we have an issue!
Professional, communicative, appearance, punctual, overall was very satisfied. I will highly recommend to others. You guys are super heroes. Thanks you!
Highly recommended plumbing company! I reached out to Western Rooter through Yelp and was impressed by their efficient communication. Jose and Shella were extremely responsive with scheduling, and I appreciated that they do not charge for an initial inspection, which is a huge plus. Other plumbing companies charge…
If you are looking for a plumbing company that can work efficiently, get the job done right the first time and are polite and professional, look no further than Western Router and Plumbing! After years of using different plumbing companies, I am so grateful that I found John and his crew! You will never go wrong…
Carlos provided an estimate and did the service right then and there. Super helpful and he also worked fast. I'd definitely hire again for future plumbing needs.
Mitchell was excellent explaining the problem in detail and did a great job fixing it. He was very polite and professional. I am very satisfied. No more water leaks.
I am a long time customer. Western Rooter responded quickly and solved my problem at a fair price. Very pleased with experience & will definitely use them again
I had a leak in my condo that impacted the unit below me. Alberto and his crew did an amazing job coordinating the fix between me and the unit below. They were professional, neat, and explained every step of their process.
Used them several times in past 8 year's always happy, competent and not overly expensive
Always on time, communication is excellent. Polite. Professional and reliable. The best!
They are very responsive and professional. Only thing is they are on the expensive side. Debating whether to go to another company to cut cost.
Western Rooter examined the gas line for corrosion. They will submit a proposal.
I had the pleasure of experiencing top-notch service from Western Rooter Plumbing, thanks to Homar. He swooped in to rescue my plumbing nightmare, a pesky shower leak, and a handful of other maintenance headaches. Homar's expertise shone brightly as he efficiently tackled the tasks at hand, leaving no room for…
Called at 11 am Elias showed up within 2 hours completed the work, cleaned up after himself, was extremely polite, professional and had no issues explaining the problem and the solution. Best phone call I made.
We had a wee bit of a problem with billing and evenVinnie and his crew did a bang up job of repiping my leaking underground pipes and bringing them above ground. We had a wee bit of a problem with billing and even that was handle to my satisfaction by Management . Would definately reccomend.
Quick and easy service!
Very quick to show up, very clear about service, very reasonable on price. Without a doubt I recommend them and will use again.
Great work from Carlos and Brandon! I really appreciate it.
Arnold and his entire team were amazing! They were quick to come out same day to give an estimate and were super helpful with additional insight. They completed our huge project (main line sewer repair) in 1 day and had tons of guys on the job, in the pouring rain! Everyone was very friendly and professional. Thanks…
Called them once and showed up on time. Very nice and clear explanation of the work needed to perform. Excellent pricing, most definitely will recommend them to my friends and family.
Domingo with Western Rooter was fantastic! He acted very professional, explained the entire process and made recommendations. The job took about two days, and he cleaned up each day. I would gladly hire him again.
They came quick and did a great job fixing my water pressure leak. Will definitely use again
Great company. Very responsive and they communicate throughout the process.
Tony serviced the sewer cleanout 5 years ago. We requested him this time to examine an old, frozen cleanout. As always, he is professional, knowledgeable and upfront with his recommendations.
John and the team at Western Rooter were wonderful, responsive and very reasonable. Thank you so much for getting us taken care of so quickly!
Been using WR personally & professionally for 20+ years, and these guys are truly the plumbers that everyone wants. They did an outstanding job at my house today!!
The folks at Western Rooter are always prompt, friendly, and do a great job. Thank you!
Western Rooter is a very reliable source for resolving any plumbing issue. The guys are always great and friendly and service oriented. Thank you for always being there for us.
Western Rooter was fast in getting our three small repairs done as quickly as possible. They made an effort to try the least costly methods and parts first to avoid a potentially costly replacement of parts. Charles and Arnold were courteous, skilled, and efficient. Thanks for fixing our leaks. It's as if they had never existed!
Hired them a couple times and am happy with their work overall. Lost one star because they didn’t show for an appointment, dispatch must have made a mistake. Had to rebook.
Western was excellent. Very courteous, efficient and did great work. I highly recommend them.
Mike was a very friendly and informative tech 👏
A broken connection had water running down the street. Plumber came to repair within a couple of hours and repair was completed the same day. Very satisfied with the response time and work
I can't rave about Western enough. I found these guys about 4 years ago, and my only regret is that I didn't find them sooner. As a professional property manager I rely heavily on my contractors. What I require from all of my contractors is that they respond quickly, explain the problem to me, explain how to fix…
I have used Western Rooter several times over the last few years, including to buy my water heater and to do a number of plumbing repairs. I have had consistently good experiences with all of their technicians, and especially excellent experiences with Omar, who did a complicated repair for me a few months ago, and…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 198 | $104–$353 |
| Plumbing pipe repair | 102 | $214–$1.4k |
| Plumbing leak detection | 79 | $205–$638 |
| Toilet repair | 70 | $56–$380 |
| Sewer repair | 56 | — |
| Sewer cleaning | 51 | $302–$495 |
| Outdoor plumbing system repair | 50 | $450–$1.7k |
| Plumbing leak repair | 43 | $228–$1.7k |
