How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty97−0.3Momentum penalty72−2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREWestern Rooter & Plumbing
Duarte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 repiping services · 4.9★ from 1,664 Google reviews
Report card
Percentile vs other repiping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Western Rooter & Plumbing for 8 kinds of job.
Western Rooter & Plumbing for plumbing pipe repair
Clear ✕All 102 Google reviews tagged “Plumbing pipe repair” · showing 40
Western Rooter did a great job for us. Chucky and Jonathan were professional, knowledgeable, and thorough — they explained the work clearly and made sure everything was done right. Fair pricing and excellent service from start to finish. Highly recommend!
Daniel and Alex provided exceptional service replacing my kitchen sink setup. They swapped out my kitchen faucet, rebuilt the entire drain system, installed new strainers, and replaced both the hot and cold shutoff valves. Their work was outstanding from start to finish: Every connection is clean, leak-free, and…
Anthony was awesome! He arrived fairly quickly and was able to address the issue immediately. He was polite and professional throughout. We would definitely call them again the next time we have an issue!
Homer came with Carlos and they were great! Worked to solve my leak issue! Very friendly and prompt. I would 💯 use them anytime. Fair pricing as well was a plus!
The main sewer line is the critical backbone of your home's plumbing, and Jaime Sandoval and his team delivered. They dedicated an entire week to my large job, ensuring no scheduling conflicts. For my old house, he carefully cleaned the existing pipes, added new lining to existing pipes, replaced broken sections,…
I appreciate the after hours dispatch service; therefore, I have no problem with the price charged. However, I don't like the pressure and guilt of getting me to do something that's clearly outside of my control.
So we just had Western Rooter out like a week or two ago and they did a great job. Totally unrelated to our hot water tank issue we started noticing a damp dank smell in one of our bathrooms. The joys of a 1950's house. We also had a drainpipe on the back porch from the previous owner that we wanted capped off to…
We discovered rusty pipe stains on the ceiling right below the guest room bathtub after a 24-hour community-wide water shutoff, which had led us to fill the tub for water storage. Our home warranty assigned a contractor, who cut into the ceiling below the bathtub to locate the issue and quoted $950 to fix the pipes,…
I had an excellent experience today with Western Supreme who had two plumbers out within 20 minutes. My complex always uses this company, but I wanted to compliment the job done by the two plumbers today, both named Alberto. They responded quickly, fixed the problem efficiently, and cleaned up everything afterwards.…
Carlos provided an estimate and did the service right then and there. Super helpful and he also worked fast. I'd definitely hire again for future plumbing needs.
The clay sewer line at my tenant's house is broken. I call Western Rooter on a Friday afternoon & they send someone the same day to fix the issue, so that my tenants can use the plumbing over the weekend! Arnold, Carlos and their crew were back Monday morning to replace the broken pipe. They are incredibly…
Staff were so professional; took time to explain what needs to be done in detail, answered all my questions before starting the work. Staff were not rushed, and did a thorough job.
Great work! I can now do my wash without the sink overflowing all over the floor, Thank you, Susan Moss
My wife Jane and I are extremely pleased with Western Rooter!! Mitch and Albert are genius plumbers when it comes to fixing all things dealing with plumbing!! From sinks to detailed and complicated shower thermostatic system repairs ...they are the best!! We highly recommend Mitch, Albert and the crew at Western…
He came to check my toilet regarding replacing. Did a very good job explaining what was needed!
They are very responsive and professional. Only thing is they are on the expensive side. Debating whether to go to another company to cut cost.
The crew was very quick and professional and very pleasant! They gave me options for the repair and it was up to me to choose which one I select, there was no steering or pressure to go with either one. They were very respectful of the surroundings, very clean, completely cleaned up after the job was done! Great…
I had the pleasure of experiencing top-notch service from Western Rooter Plumbing, thanks to Homar. He swooped in to rescue my plumbing nightmare, a pesky shower leak, and a handful of other maintenance headaches. Homar's expertise shone brightly as he efficiently tackled the tasks at hand, leaving no room for…
Good but extraordinarily expensive. about 3 to 4 times the amount of other plumbers including RJ Collins.
Called at 11 am Elias showed up within 2 hours completed the work, cleaned up after himself, was extremely polite, professional and had no issues explaining the problem and the solution. Best phone call I made.
Reuben and Reuben Jr both addressed the problem and offered a solution and fixed it.
Josef came, assessed the leak and had it fixed within a few hours. The repair was right on quote. I’ll definitely use them again.
Great guys who were knowledgeable and went the extra mile to repair the plumbing problem.
Ricky is on top of everything. Great team work .. felipe, carlos, david and all the master U pipe crew bringing the excellent job. I did the re-liner on my old pipe and replaced the line pipe with the pvc piper... which done in 2 days. Thanks for the service and really recommend.
We had the main pipe from the street to our house deteriorate to the point where it was leaking continuously. We had several plumbers come inspect the site and try to diagnose the problem, but Western Rooter was the only one that located the source of the leak. We have them the go ahead to replace the pipe and they…
We needed HydroJet of our main line as well as replacement of under kitchen sink old pipes and snaking of kitchen line due to grease build up which had clogged. Arnold and Jordan were the plumbers on this job and were fantastic! Explained everything, showed me the process, were professional and polite. Great…
Excellent service. Fast response and very fair price. Carlos is the best! Been using them for 25 years and will continue to do so.
Western Rooter is a very good business. They are prompt for estimates and service calls. Staff is very professional. They work diligently and efficiently. For my work, they responded to a midnight call for a sewer lateral blockage and performed CCTV inspection and hydrojet the following day to make sure the…
Pablo showed top notch customer service. He explained every detail he was doing to my clog kitchen sink. He put a lot of effort in resolving my plumbing problem. Thank you Pablo, am a happy customer.
Very quick to show up, very clear about service, very reasonable on price. Without a doubt I recommend them and will use again.
Very professional!!
Called them once and showed up on time. Very nice and clear explanation of the work needed to perform. Excellent pricing, most definitely will recommend them to my friends and family.
I called Western Rooter at the recommendation of a plumber and a construction project manager when a main line leak was detected in my home. Western provided prompt, professional, thorough and excellent service. Their administrative staff are great and their plumbers are experienced and excellent. I highly recommend this business!
Omar was great in helping me solve my slab leak issue. He was courteous and knowledgeable.
Domingo with Western Rooter was fantastic! He acted very professional, explained the entire process and made recommendations. The job took about two days, and he cleaned up each day. I would gladly hire him again.
Great company. Very responsive and they communicate throughout the process.
RJ and his apprentice Angel is the most professional team you can hire for basically all your plumbing issues. He even took time sharing his career knowledge and offer solutions beyond property owners concern. Always 2 steps ahead, very thoughtful. This guy's deserves a 10/5. A perfect 5 isn't enough!! Thank you again team RJ & Western Rooter!
A lifesaver! I had a water leak revealed by an enormous water bill! I was able to get an immediate appointment and Carlos found and was able to repair my broken pipe. This company has friendly and knowledgeable employees and quality service!
Unclogged bath tub drain. Also provided recommendations about a secondary problem regarding a dripping overhead shower.
Tony serviced the sewer cleanout 5 years ago. We requested him this time to examine an old, frozen cleanout. As always, he is professional, knowledgeable and upfront with his recommendations.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 198 | $104–$353 |
| Plumbing pipe repair | 102 | $214–$1.4k |
| Plumbing leak detection | 79 | $205–$638 |
| Toilet repair | 70 | $56–$380 |
| Sewer repair | 56 | — |
| Sewer cleaning | 51 | $302–$495 |
| Outdoor plumbing system repair | 50 | $450–$1.7k |
| Plumbing leak repair | 43 | $228–$1.7k |
