How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty97−0.3Momentum penalty72−2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREWestern Rooter & Plumbing
Duarte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 repiping services · 4.9★ from 1,664 Google reviews
Report card
Percentile vs other repiping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Western Rooter & Plumbing for 8 kinds of job.
Western Rooter & Plumbing for sewer repair
Clear ✕All 57 Google reviews tagged “Sewer repair” · showing 20
CJ was the best. He explained everything that was needed to repair the sewer line in my home. I would also like to let Western Rooter know what a Fantastic Employee they have. He is an asset to your company.
Although they're definitely not competing on price, service was excellent. They told me they could finish a major sewer line repair by end of day, and they didn't leave until 10 pm (and brought in extra guys) to keep that promise. Everyone was professional, courteous, and knowledgeable. I would call them again, and they earned a 5-star review.
Quick and efficient
Came on time for a late night emergency drain clog. Plumber was very courteous and professional. Work was taken care of swiftly. Thanks for cleaning up afterwards, too.
The main sewer line is the critical backbone of your home's plumbing, and Jaime Sandoval and his team delivered. They dedicated an entire week to my large job, ensuring no scheduling conflicts. For my old house, he carefully cleaned the existing pipes, added new lining to existing pipes, replaced broken sections,…
I couldn’t be happier with the service I received today! They fixed my sewer line’s root problem once and for all. It was amazing to see them dig down five feet, clear the roots, and finish the lining all in one afternoon. They were professional, efficient, and left everything looking great. Thank you so much for…
Prompt, courteous and very detailed. Justin did an excellent job explaining what needed to be done. Thank you so much!
So we just had Western Rooter out like a week or two ago and they did a great job. Totally unrelated to our hot water tank issue we started noticing a damp dank smell in one of our bathrooms. The joys of a 1950's house. We also had a drainpipe on the back porch from the previous owner that we wanted capped off to…
The clay sewer line at my tenant's house is broken. I call Western Rooter on a Friday afternoon & they send someone the same day to fix the issue, so that my tenants can use the plumbing over the weekend! Arnold, Carlos and their crew were back Monday morning to replace the broken pipe. They are incredibly…
This time I had another company to come out. Somebody who has familiar with and through the came. I under $300. What I was quoted in the first company and they did. A much better job I love Alex, he's very professional and he's very knowledgeable And trustworthy.
Used them several times in past 8 year's always happy, competent and not overly expensive
They are very responsive and professional. Only thing is they are on the expensive side. Debating whether to go to another company to cut cost.
Very professional. They made a difficult job look easy.
I called, and they came promptly. I thought the problem was my main drain. The guy had to get up on the roof and rooter on the roof. He did it, it's done, and it works.
Western Rooter is a very good business. They are prompt for estimates and service calls. Staff is very professional. They work diligently and efficiently. For my work, they responded to a midnight call for a sewer lateral blockage and performed CCTV inspection and hydrojet the following day to make sure the…
informational and good price
Very quick to show up, very clear about service, very reasonable on price. Without a doubt I recommend them and will use again.
Western Rooter did a complete trenchless replacement of 120 feet of very old residential sewer pipe using pipe burst for most and resin liner under the street. It was a bear, but they did all of this very professionally. They kept me informed of what they were planning and how it was going the whole time, cleaned up…
Robert M did a great job explaining the process before jetting the mainline to clear the clog and sending in the camera to check the problem with roots and pipe issues. Follow up work required installing a cleanout and sliplining the section of pipe from lot to street sewer. Work was effective and organized with…
I have used this western rooter in the past for all my plumbing issues. They always do a great job. Prompt service I am a very satisfied customer.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 198 | $104–$353 |
| Plumbing pipe repair | 102 | $214–$1.4k |
| Plumbing leak detection | 79 | $205–$638 |
| Toilet repair | 70 | $56–$380 |
| Sewer repair | 56 | — |
| Sewer cleaning | 51 | $302–$495 |
| Outdoor plumbing system repair | 50 | $450–$1.7k |
| Plumbing leak repair | 43 | $228–$1.7k |

