How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty97−0.3Momentum penalty72−2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREWestern Rooter & Plumbing
Duarte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 repiping services · 4.9★ from 1,664 Google reviews
Report card
Percentile vs other repiping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Western Rooter & Plumbing for 8 kinds of job.
Western Rooter & Plumbing for shower repair
Clear ✕All 26 Google reviews tagged “Shower repair” · showing 20
Beyond happy with the service! Roberto is a keeper! He explained everything to us, he figured out the problem and showed us what he was doing. We could not be happier. Thank you!!
Professional, communicative, appearance, punctual, overall was very satisfied. I will highly recommend to others. You guys are super heroes. Thanks you!
Mitchell was excellent explaining the problem in detail and did a great job fixing it. He was very polite and professional. I am very satisfied. No more water leaks.
My wife Jane and I are extremely pleased with Western Rooter!! Mitch and Albert are genius plumbers when it comes to fixing all things dealing with plumbing!! From sinks to detailed and complicated shower thermostatic system repairs ...they are the best!! We highly recommend Mitch, Albert and the crew at Western…
They are very responsive and professional. Only thing is they are on the expensive side. Debating whether to go to another company to cut cost.
Thank you to Western Rooter & Plumbing. They’ve helped us much at our historic property over the years with their great service
Jared was very professional and exceeded our expectations. Job well done. Thank you
They were excellent plumbers to work with through quoting and servicing. Their support phone line was also helpful for making last minute additions to the service needed.
Domingo with Western Rooter was fantastic! He acted very professional, explained the entire process and made recommendations. The job took about two days, and he cleaned up each day. I would gladly hire him again.
Tony texted me to let me know he was on his way … diagnosed the problem and will return to fix it. Needs a new valve which I will get.. he was attentive, smart and very nice!
The company is very dependable and careful. The plumbers are polite, knowledgeable, and careful. I highly recommend them.
Excellent service and highly recommend for anyone looking for reliable plumbers!
Western Rooter is family owned, totally customer service oriented and just an excellent operation. The plumbers are all well trained, long term employees. We use WR for all our personal and business plumbing needs. Greg Anderson
They are the best service I ever had.
Vinny and crew are the best!!!
My family is pleased with the great work Homar and his crew has done. They are truly professional and skilled at their work. I will continue to use their service!
Excellent, timely service; friendly experienced technician
The plumber was friendly and patiently explained the work he was doing when asked so I can fix the shower leak on my own without having to call a professional next time. He also installed an emergency gas shut off valve even though it was not originally scheduled when I initially called for service.
We have been working with Tony Ernal at Western Rooter since 5/17/2011, I just checked our receipts to be exact. We trust Western Rooter and always have requested Tony. He is a wonderful caring professional who my husband and I can depend on. He is honest, hard working, efficient and gets the job done! Our…
Western rooter came and helped me diagnose my sewer flooding situation, very professional and they carry all the right tools to perform the job efficiently. Mark and Arnold were extremely friendly and offered me various repair options and pricing, these guys are honest and good. They will be my go to going forward
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 198 | $104–$353 |
| Plumbing pipe repair | 102 | $214–$1.4k |
| Plumbing leak detection | 79 | $205–$638 |
| Toilet repair | 70 | $56–$380 |
| Sewer repair | 56 | — |
| Sewer cleaning | 51 | $302–$495 |
| Outdoor plumbing system repair | 50 | $450–$1.7k |
| Plumbing leak repair | 43 | $228–$1.7k |
