How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty97−0.3Momentum penalty72−2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREWestern Rooter & Plumbing
Duarte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 repiping services · 4.9★ from 1,664 Google reviews
Report card
Percentile vs other repiping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Western Rooter & Plumbing for 8 kinds of job.
Western Rooter & Plumbing for toilet installation
Clear ✕All 14 Google reviews tagged “Toilet installation”
Justin was awesome. Very knowledgeable and helpful. Would recommend
Great job replacing two toilets with electric toilets. Really fast and smooth job. Would rehire them in a heartbeat for anything else.
Had 2 toilets installed, great job!
Used Western Rooter for new plumbing in a new bathroom and re-piped gas line.. Everyone came to the job site on time and ready to work. They did amazing job with every area they touched. Will use them again in the future.
Called John and he was attentive and responsive in sending Syid the Plumber out. He arrived fast and the work was done properly and professionally. 10 Stars to Western Rooter Keep up the great work. Bravo! Bravo! Thank you
Very quick to respond. Courteous and professional. Will definitely use again!
Professional, courteous. Identified problem quickly with camera. Was honest in need for further work needed. Explained work and answered questions honestly. Gave estimate of current work before starting and rough estimate of future work to be done. Careful in clean up not to damage new vinyl flooring.
Professional and friendly. Always.
I can't rave about Western enough. I found these guys about 4 years ago, and my only regret is that I didn't find them sooner. As a professional property manager I rely heavily on my contractors. What I require from all of my contractors is that they respond quickly, explain the problem to me, explain how to fix…
Very knowledgeable and helpful.
CHARLIE did an amazing job...The job was hard and took all day, but he did everything by himself...He's AWESOME....Thank you so much Charlie.
I hired Western Rooter to help with a bathroom remodel, and Mitch was the consummate professional from beginning to end. The plumbing work itself was perfect, but I especially appreciated how well Mitch and the rest of the team communicated with me throughout the process. Highly recommend!
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 198 | $104–$353 |
| Plumbing pipe repair | 102 | $214–$1.4k |
| Plumbing leak detection | 79 | $205–$638 |
| Toilet repair | 70 | $56–$380 |
| Sewer repair | 56 | — |
| Sewer cleaning | 51 | $302–$495 |
| Outdoor plumbing system repair | 50 | $450–$1.7k |
| Plumbing leak repair | 43 | $228–$1.7k |
