How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty97−0.3Momentum penalty72−2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREWestern Rooter & Plumbing
Duarte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 repiping services · 4.9★ from 1,664 Google reviews
Report card
Percentile vs other repiping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Western Rooter & Plumbing for 8 kinds of job.
Western Rooter & Plumbing for toilet repair
Clear ✕All 71 Google reviews tagged “Toilet repair” · showing 20
Justin was awesome. Very knowledgeable and helpful. Would recommend
Excelente
Professional, communicative, see's a project through until the end.
Alberto Felipe is the best !!! Spotted an issue that would’ve been terrible if it got worse
There was a high piercing noise coming from the guest bathroom when the toilet was flushed, the kitchen faucet was turned on, the dishwasher and washing machine running. Luckily it turned out to be a corroded toilet fill valve and not the pipes. Joe was quick in his assessment and fixed the issue promptly. Joe was…
I appreciate the prompt, professional and courteous service provided by Joshua. I will certainly use Western Rooter next time I have a plumbing problem. Thank you for the service.
Great experience with Western Rooter and Plumbing. The plumber arrived on time, explained the issue clearly, and completed the work efficiently. Friendly, professional, and reliable service. I would definitely recommend.
Western Rooter did an excellent job fixing my toilet internals, replacing the water valves, and installing a bidet with great attention to detail. Everything works perfectly now, and their team was professional, efficient, and easy to work with.
We had Western Rooter service our ejector pump. Victor did a very thorough assessment of the situation, gave me excellent advice on how to maintain the pump and was very fast and clean with his work. Highly recommended!
Fast response and quick diagnosis! Friendly and helpful!! Thank you!
Highly recommended plumbing company! I reached out to Western Rooter through Yelp and was impressed by their efficient communication. Jose and Shella were extremely responsive with scheduling, and I appreciated that they do not charge for an initial inspection, which is a huge plus. Other plumbing companies charge…
Overpriced
Daniel was the most courteous and helpful plumber. Great experience
I highly recommend Alberto Sr And Alberto Jr, they are both very professional and explained everything !! They were able to fit me in same day and on a holiday weekend. 10/10 I recommend them
Technician was on time, courteous dressed appropriately. He assessed the problem of a broken nose toilet and explained same to me also quoting the price before he started the job. He went right to work should me that the issue had been taken care of and left the area spotless. Great experience as usual.
I'll never use another plumber again. Over the top service, fast, and pleasant. I plan to share Western Rooter with all my friends, business associates, and my community! This is a rock solid company. I highly recommend. Outstanding.
Pablo Soto showed up quickly and was very fast and professional even on a Sunday. Well pleased with this service as usual. Thanks once again Western Rooter.
Great service every time. All work that has been done has been excellent.
I always have a great experience when I call Western Rooter. I had a toilet that kept running. Pablo came out replaced the tank lever which was cracked and the flapper (Which I had purchased but didn't know how to replace). After testing he noticed the tank was taking forever to fill, so he tested the building water…
They are very responsive and professional. Only thing is they are on the expensive side. Debating whether to go to another company to cut cost.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 198 | $104–$353 |
| Plumbing pipe repair | 102 | $214–$1.4k |
| Plumbing leak detection | 79 | $205–$638 |
| Toilet repair | 70 | $56–$380 |
| Sewer repair | 56 | — |
| Sewer cleaning | 51 | $302–$495 |
| Outdoor plumbing system repair | 50 | $450–$1.7k |
| Plumbing leak repair | 43 | $228–$1.7k |
