How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%77+5.4Craft & service penalty97−0.3Momentum penalty72−2.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREWestern Rooter & Plumbing
Duarte, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 10 repiping services · 4.9★ from 1,664 Google reviews
Report card
Percentile vs other repiping services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Western Rooter & Plumbing for 8 kinds of job.
Western Rooter & Plumbing for water heater installation
Clear ✕All 37 Google reviews tagged “Water heater installation”
They installed a new water heater but damaged the outdoor water heater shed. Told Victor who did the job and he acted like it was not a problem but did not even bother to try and fix it, now when it rains water gets inside on bottom where he bent it.
Alex and Daniel were very knowledgeable and super sweet. They were professional, cleaned everything up like new. I highly recommend them both! Thanks so much.
I can’t say enough good things about my experience with Joe from Western Rooter! Joe showed up at my house right at 8:00 AM to install a tankless water heater and a new shower valve. Before getting started, we talked for about 20 minutes and went over everything, and then Joe got straight to work. I have an older…
Posted in Yelp and several Contractors responded. Western Rooter responded in a timely manner, no excuses to re-schedule and gave me the cost up front. The scheduling and actual installation of my water heater tank was performed as quoted and on time. They even added a replacement of my washing machine hose bib that…
Art did an amazing job, front to back. I am SO grateful to him for figuring out our issue from the getgo, which wasn't easy. We hired two other companies to come try and figure out why our hot water kept going cold occasionally. They both assured us that it had to be the mixing valve or cartridge failure. I spent SO…
top notch service and friendly, will use again and recommend to friends and family
We started to have some issues with our water heater, Cynthia got someone out here the next day to take a look and we decided to replace it. Daniel was professional in explaining what was going on with our water heater and switched it out the same day. This is not the first time we've used Western Rooter and it…
Very professional. They made a difficult job look easy.
Very professional and friendly. Great work!
Tony did a fantastic job. Arrived on time and went above and beyond with service. Highly recommend!
Very quick to show up, very clear about service, very reasonable on price. Without a doubt I recommend them and will use again.
Called them once and showed up on time. Very nice and clear explanation of the work needed to perform. Excellent pricing, most definitely will recommend them to my friends and family.
Never been so appreciative and thankful. Daniel and Alberto were very professional and friendly. Got the job done although my 30 yr old ancient water heater in a small closet like space on 2nd floor which literally didnt have room to budge the tank. Very detailed and responsible service and down to earth. Didnt have…
Used Western Rooter for new plumbing in a new bathroom and re-piped gas line.. Everyone came to the job site on time and ready to work. They did amazing job with every area they touched. Will use them again in the future.
I have called Western Rooter many times for my plumbing needs. The technicians are always professional and reliable. Prices are fair.
The company is very dependable and careful. The plumbers are polite, knowledgeable, and careful. I highly recommend them.
Western Rooter is a very reliable source for resolving any plumbing issue. The guys are always great and friendly and service oriented. Thank you for always being there for us.
I usually don't post reviews but this is the second time we contact Western Rooter for a job and I have to say their service is on point. Daniel arrived as indicated and installed the shed for our water heater. He completed the job fairly quickly and we are highly satisfied with the quality of his work. Daniel also…
I can't rave about Western enough. I found these guys about 4 years ago, and my only regret is that I didn't find them sooner. As a professional property manager I rely heavily on my contractors. What I require from all of my contractors is that they respond quickly, explain the problem to me, explain how to fix…
I have used Western Rooter several times over the last few years, including to buy my water heater and to do a number of plumbing repairs. I have had consistently good experiences with all of their technicians, and especially excellent experiences with Omar, who did a complicated repair for me a few months ago, and…
Domingo Tamaya the technician is an excellent plumber. He is honest and fair in business dealing and also his work is thorough. Most importantly he has good attitude towards his customers.
Super fast response! So grateful for that. Grateful for the team in installing a new water heater and clearing my shower drain. Very professional and fast. Will definitely call again for any future needs.
Leo and Daniel did an outstanding job! These guys are the best of the best!!
Efficient and professional job.
We have been working with Tony Ernal at Western Rooter since 5/17/2011, I just checked our receipts to be exact. We trust Western Rooter and always have requested Tony. He is a wonderful caring professional who my husband and I can depend on. He is honest, hard working, efficient and gets the job done! Our…
Western rooter came and helped me diagnose my sewer flooding situation, very professional and they carry all the right tools to perform the job efficiently. Mark and Arnold were extremely friendly and offered me various repair options and pricing, these guys are honest and good. They will be my go to going forward
Kevin H. and Daniel W. were fantastic. We had a crack in one of our basement pipes and the water heater was venting CO into our basement. They installed a tankless water heater as our replacement. They were honest, kind, and thoughtful, and shared their expertise with us, so as customers we were educated as well!…
Charlie was more than helpful. His knowledge and professionalism was way and beyond. Thanks Charlie!!!
I have used this company for years, for many different things. Always happy with the service. Richie is the latest, and greatest, to help us with some serious clogs. Very helpful, full of energy and knowledge. Keeping his business card on the fridge for sure.
Daniel did an amazing job. So happy we have found this company. They are super efficient and they go the extra mile. Can not recommend them enough!!
So , I have used Western Rooter 3 times now. Once for a Kitchen sink issue, once to install a new water heater and once to fix a toilet issue. Each time the job has been done clean and professional and I was happy with the work. Each time also, that was awesome , Is they came out the same day each time within hours…
A first time apartment owner and landlord, I needed major plumbing services within the first 6 months of ownership. The first time was a series of gas leaks which were quickly repaired by Western Rooter. The second time was the significant work of adding 2 gas meters and the requisite task of re-routing/adding gas…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 198 | $104–$353 |
| Plumbing pipe repair | 102 | $214–$1.4k |
| Plumbing leak detection | 79 | $205–$638 |
| Toilet repair | 70 | $56–$380 |
| Sewer repair | 56 | — |
| Sewer cleaning | 51 | $302–$495 |
| Outdoor plumbing system repair | 50 | $450–$1.7k |
| Plumbing leak repair | 43 | $228–$1.7k |
