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Western Slope Cleaning

House cleaning service · Montrose, CO · reviewed since 2020

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%90+13.7Craft & service penalty98−0.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 41 mattress cleaningPosition by Experts Score among all companies we track in this category. · better than 68%
5.0 ★★★★★ 21 Google reviews · 24 photos
100%five-star reviews
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
81%reviews answered by the owner
May 2025latest review

Western Slope Cleaning at a glance

Western Slope Cleaning holds a five-star rating from twenty-one reviews, with the owner responding to eighty-one percent of them. Customers describe the house cleaning service as thorough, detailed, and efficient, often noting that the cleaner arrives promptly and communicates quickly. Recurring themes include professional conduct, flexibility with schedules, and pricing that customers perceive as fair. No common criticisms were identified in the provided excerpts.

  • Google rating: 5.0 out of 5 from 21 reviews (100% five-star).
  • Reviews on this page: 21 Google reviews (17 with written comments, 1 with photos).
  • Owner responses: the business replied to 81% of reviews.
  • Most recent review: May 5, 2025.
  • Service: Mattress Cleaning Service serving Montrose, Colorado.

Data from Google, last updated October 31, 2026.

Score profile vs other mattress cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: value.

Satisfaction98Reliability97Craft & service98Value90Momentum–Replies to reviews–Satisfaction: 98 (median 94)Reliability: 97 (median 95)Craft & service: 98 (median 98)Value: 90 (median 100)
Western Slope CleaningMattress Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Western Slope Cleaning: 98/100 on this factor. Category median: 94.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Western Slope Cleaning: 97/100 on this factor. Category median: 95.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Western Slope Cleaning: 98/100 on this factor. Category median: 98.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Western Slope Cleaning: 90/100 on this factor. Category median: 100.A
90
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–

Bar = this company · dark tick = category median.

Star ratings

21 Google reviews we collected

  • 5 stars21100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 17 written reviews

  • Praise30100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results723%
  • Staff & attitude723%
  • Would recommend620%
  • Speed & response413%
  • Honesty & trust310%
  • Price & value27%
  • Communication13%

What customers talk about

We read 17 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She did an amazing job and was very fast and thorough!”
  • “Tiffany was really sweet, professional, and knowledgeable about her skills.”
  • “We recommended her to my parents when my mom got diagnosed with a condition that requires a dust free home and they told me she’s been one of their gr…”
  • “Tiffany responded quickly, and wanted to meet the next day to see what I needed.”
  • “We didn't let her leave empty handed honestly bc it wasn't her wrong, but still.”
  • “Her services are worth every penny and your home will always be left feeling and smelling clean and that's the truth.”
  • “She is super reliable, really easy to work with and completes tasks with a sort of wild spunk you can’t find anywhere else.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Western Slope Cleaning for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Miranda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Friendly, hard working, and so fun to talk to. She is overall a great business women. She helped clean my house and was so appreciative of her kindness and willingness to help.

Sierra3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Tiffany is a wonderful person and cleaner, She has helped me build my business and has been there for me since day one! Her work is beautiful and super detailed. I am happy that I can call her a friend and an amazing business owner.

Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Tiffany came to my house that I was moving out of and helped me clean free of charge. Just out of the kindness of her heart! She did an amazing job and was very fast and thorough! She is amazing!

Darryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

If you want quality of service, you came to the right place. I've known Tiffany as my best friend for 10+ years and has always kept a clean lifestyle. She pays attention to detail and even the most minute details you wouldn't have noticed she has taken care for you. Her services are worth every penny and your home…

Angel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I contacted Western Slope Cleaning after reviewing the website. Tiffany responded quickly, and wanted to meet the next day to see what I needed. Tiffany was really sweet, professional, and knowledgeable about her skills. Tiffany made arrangements to clean for me the following day. I needed a deep clean due to…

Rosa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tiffany is amazing. She cleans deeply, efficiently and throughly. She is respectful and a joy to work with. We recommended her to my parents when my mom got diagnosed with a condition that requires a dust free home and they told me she’s been one of their greatest appreciations of the year.

Photos

Customer reviews

5.0 ★★★★★ 21 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tara Sparkman1 reviewTotal number of Google reviews Tara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tiffany is so kind and helpful, amazing cleaner! Highly recommend!!

Miranda Vincent4 reviewsTotal number of Google reviews Miranda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly, hard working, and so fun to talk to. She is overall a great business women. She helped clean my house and was so appreciative of her kindness and willingness to help.

Sierra Kole3 reviewsTotal number of Google reviews Sierra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tiffany is a wonderful person and cleaner, She has helped me build my business and has been there for me since day one! Her work is beautiful and super detailed. I am happy that I can call her a friend and an amazing business owner.

Response from the owner · 2 years ago

Awe! Thank you!

Jessica Buhr1 reviewTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tiffany came to my house that I was moving out of and helped me clean free of charge. Just out of the kindness of her heart! She did an amazing job and was very fast and thorough! She is amazing!

Response from the owner · 2 years ago

Thank you!

Darryl Newcombe3 reviewsTotal number of Google reviews Darryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you want quality of service, you came to the right place. I've known Tiffany as my best friend for 10+ years and has always kept a clean lifestyle. She pays attention to detail and even the most minute details you wouldn't have noticed she has taken care for you. Her services are worth every penny and your home will always be left feeling and smelling clean and that's the truth. Don't hesitate to give her a call!

Response from the owner · 2 years ago

If anyone knows me, it's you! Thank you!!

Sadie LesterLocal Guide · 14 reviewsTotal number of Google reviews Sadie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tiffany is amazing! We reached out to find a cleaner for once or twice a month and was recommended to some cleaners by Tiffany bc she had a full clients list and couldn't take my family on. We reached out and had a cleaner she recommended come out and at the end of the 6 hrs they were here, my house still looked like my husband and I just cleaned. We booked for a deep clean bc we recently moved into our house and didn't receive what we booked but was charged $$$ for stuff that wasn't done. Tiffany reached out to check on her recommendations work, and was surprised to hear our response. She came out and made it right. She took the time out of her day to come, unpaid, to fix the wrong of her recommendation. We didn't let her leave empty handed honestly bc it wasn't her wrong, but still. Just the fact she went out of her way to come clean correctly made a big impact. Thank you Tiffany. When you're ready for new clients let us know!! 😁

Response from the owner · 2 years ago

Thank you!

Angel Norvell1 reviewTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I contacted Western Slope Cleaning after reviewing the website. Tiffany responded quickly, and wanted to meet the next day to see what I needed. Tiffany was really sweet, professional, and knowledgeable about her skills. Tiffany made arrangements to clean for me the following day. I needed a deep clean due to getting behind as a working mom with a toddler. Tiffany gave me a quote, but then decided to stay much longer than the original plan to make sure everything was done, without charging more. She deserved much more for her service. My house looked great, and for once I was able to have a relaxing weekend with my family without worrying how we were going to get all the chores completed.

Response from the owner · 2 years ago

Thank you!!

Rosa Culbertson3 reviewsTotal number of Google reviews Rosa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tiffany is amazing. She cleans deeply, efficiently and throughly. She is respectful and a joy to work with. We recommended her to my parents when my mom got diagnosed with a condition that requires a dust free home and they told me she’s been one of their greatest appreciations of the year.

Response from the owner · 3 years ago

Thank You!!!

Sarah Stangebye2 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tiffany has been cleaning for me for over three years. She is consistent and thorough. I appreciate how she is flexible with my crazy life and schedule. My house is always spotless when she leaves. Highly recommend.

  • Positive: Responsiveness, Quality
  • Services: Deep clean, Standard cleaning
Response from the owner · 3 years ago

Thank you!

Jennifer Kwiatkowski13 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tiffany is lovely. Very professional and went above and beyond to help me out. Will absolutely use her again. Thank you!

  • Positive: Responsiveness, Punctuality, Quality, Professionalism
  • Services: Deep clean

Western Slope Cleaning on Google Maps →

Business details