Landscaper · Albuquerque, NM · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%94+13.3Replies to reviews 7%85+6Craft & service penalty52−4.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 19 gravel installation servicesiPosition by Experts Score among all companies we track in this category. · better than 94%
4.9★★★★★105 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Whelchel Landscaping & Construction 4.9 out of 5 based on 105 reviews, with the owner responding to every comment. Customers frequently praise the company for punctual arrivals, thorough site cleanup, clear communication, and transparent pricing for services like xeriscaping, patio installation, and irrigation. Recurring themes highlight the team's professionalism and ability to implement custom designs effectively. However, a few low-star reviews criticize delayed estimates and one instance of poor workmanship involving broken glass in soil conditioner and incorrect installation details.
Google rating: 4.9 out of 5 from 105 reviews (96% five-star).
Reviews on this page: 105 Google reviews (103 with written comments, 27 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 4, 2026.
Service: Gravel Installation Service serving Albuquerque, New Mexico.
Data from Google, last updated October 25, 2026.
Score profile vs other gravel installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
This companyGravel Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Whelchel Landscaping & Construction: 89/100 on this factor. Category median: 61.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Whelchel Landscaping & Construction: 87/100 on this factor. Category median: 48.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Whelchel Landscaping & Construction: 52/100 on this factor. Category median: 49.C
52
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Whelchel Landscaping & Construction: 94/100 on this factor. Category median: 81.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Whelchel Landscaping & Construction: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Whelchel Landscaping & Construction: 85/100 on this factor. Category median: 26.A
85
Bar = this company · dark tick = category median.
Star ratings
105 Google reviews we collected
4.9of 5
5 stars10196%
4 stars00%
3 stars11%
2 stars00%
1 star33%
Praise vs complaints
Phrases our text analysis found in 103 written reviews
98%praise
Praise25198%
Complaints52%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price526%
Reasonable1474%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6626%
Speed & response4919%
Quality & results3915%
Would recommend3514%
Price & value3012%
Communication2510%
Honesty & trust125%
What customers talk about
We read 103 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend Whelchel Landscaping & Construction to anyone looking for professional, reliable, and high-quality landscaping or construction services.”
“The quality of the work was perfect, and everything was completed on time as promised.”
“Whelchel Landscaping & Construction did an outstanding job from start to finish.”
“We highly recommend WhelChel and will be working them next year!”
“I am thrilled to have found this company and I can't recommend them highly enough!”
“They provided great value for the cost, and the results exceeded our expectations.”
“Their communication was excellent throughout the entire project, keeping us informed every step of the way.”
“We were very impressed by the transparent pricing and attention to our vision for the project.”
People customers mention
Bill10 reviews
Dmitri8 reviews
Ann7 reviews
Dimitri6 reviews
Isaiah5 reviews
Ray5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Whelchel Landscaping & Construction for 8 kinds of job. Pick one to see what they paid and said.
Chris6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Ray, Isaiah and crew were wonderful to work with from beginning to end! Ray presented us with the perfect landscape design and Isaiah and his crew implemented the design exactly. Very satisfied customers with a beautiful yard!!
Reasonable priceYard landscapingLandscape design
ShaneLocal Guide · 38 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Whelchel Landscaping & Construction did an outstanding job from start to finish. Their communication was excellent throughout the entire project, keeping us informed every step of the way. The quality of the work was perfect, and everything was completed on time as promised. They provided great value for the cost,…
Yard landscaping
DougLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I contacted Whelchel after getting a few initial landscaping quotes from others. They were great to work with, helping to refine my existing rough plan for my backyard and present me with visualizations to see how it would likely look. The designer (Kelly Ann) and manager (Sam) were patient to my indecision on some…
Great priceYard landscapingLandscape designCustom masonry
Geri11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The team from Whelchel has the perfect blend of professionalism and friendliness. My yard was left so clean everyday after Marcel worked,that my neighbors commented on it! I am thrilled to have found this company and I can't recommend them highly enough!
Great priceService not listed
Kathleen7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Whelchel Landscaping certainly sent over an accommodating and delightful crew to landscape my front yard. They worked very hard on every small detail, answered all my questions with great patience, and took great effort to make the project as perfect as they could. And the neighbors claim to love the design.
Erin1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great work! Arrived on time, completed the work on time, and addressed any concerns in a timely manner! We highly recommend WhelChel and will be working them next year! Thank you Frank and Isaiah!
Ray, Isaiah and crew were wonderful to work with from beginning to end! Ray presented us with the perfect landscape design and Isaiah and his crew implemented the design exactly. Very satisfied customers with a beautiful yard!!
Price assessment: Reasonable price
Services: Yard landscaping, Landscape design
Response from the owner · 2 weeks ago
Our entire team really enjoyed working with you. Thank you for the kind review and your business. Please let us know if there is anything else we can do for you and enjoy your new yard!
Shane HLocal Guide · 38 reviewsiTotal number of Google reviews Shane has written across all businesses on Google Maps, not just this one.
Whelchel Landscaping & Construction did an outstanding job from start to finish. Their communication was excellent throughout the entire project, keeping us informed every step of the way. The quality of the work was perfect, and everything was completed on time as promised. They provided great value for the cost, and the results exceeded our expectations. I highly recommend Whelchel Landscaping & Construction to anyone looking for professional, reliable, and high-quality landscaping or construction services.
Services: Yard landscaping
Response from the owner · a month ago
Thank you for taking the time to leave us a review, Shane. We truly appreciate your business, and it was a pleasure working with you. Please let us know if there is anything else you need.
Doug SteiertLocal Guide · 11 reviewsiTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
I contacted Whelchel after getting a few initial landscaping quotes from others. They were great to work with, helping to refine my existing rough plan for my backyard and present me with visualizations to see how it would likely look. The designer (Kelly Ann) and manager (Sam) were patient to my indecision on some areas and were responsive when I made a nearly last minute change. The crew that came out to do the work were hard workers and did a very nice job executing.
Thank you for the kind review, Doug! It was a pleasure working with you. We are happy that we were able to help you get the design you wanted. Enjoy your new landscaping and don't hesitate to reach out if you need anything else.
Geri S.11 reviewsiTotal number of Google reviews Geri has written across all businesses on Google Maps, not just this one.
The team from Whelchel has the perfect blend of professionalism and friendliness. My yard was left so clean everyday after Marcel worked,that my neighbors commented on it! I am thrilled to have found this company and I can't recommend them highly enough!
Price assessment: Great price
Services: Service not listed
Response from the owner · a month ago
Thank you for the review, Geri! We appreciate your business. Enjoy your new irrigation system and please let us know if there is anything else we can do for you.
Kathleen Boyer7 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Whelchel Landscaping certainly sent over an accommodating and delightful crew to landscape my front yard. They worked very hard on every small detail, answered all my questions with great patience, and took great effort to make the project as perfect as they could. And the neighbors claim to love the design.
Hi Kathleen, thank you so much for the review. It was such a fun project to work on and working with you was such a pleasure. If you have any other questions or need anything else, please let us know. Enjoy your new landscape!
Erin Falslev1 reviewiTotal number of Google reviews Erin has written across all businesses on Google Maps, not just this one.
Great work! Arrived on time, completed the work on time, and addressed any concerns in a timely manner! We highly recommend WhelChel and will be working them next year! Thank you Frank and Isaiah!
Price assessment: Great price
Services: Custom masonry
Response from the owner · 3 months ago
Thank you for the review Erin. Our team had a great time working with you and Curtis. Enjoy your patio! If you ever need anything else, please let us know.
J Moss Trompeter6 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Frank, Jon and Larry all great in their communication with me. They did a great job in my backyard creating a rock bar and sitting area. Front yard was transformed into maintenance free landscaping. They also worked on my brother’s front area next door.
I will continue to use them for my next project!
We're happy to hear our team did such a great job. Thank you for your review and business, Moss! Please let us know if there is anything else we can do for you.
Rachel Dostal8 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
We hired Whelchel to install a bubbling boulder and place some additional boulders in courtyard. We were very impressed by the transparent pricing and attention to our vision for the project. We were even able to select our own boulders!
What impressed me most, however was the crew that installed the boulder and placed the other boulders! They were so polite and attentive to detail. They made sure to consult be on placement and made excellent suggestions for stability and appearance. They installed the boulder reservoir in some very hard ground in record high temperatures but I never heard a cross word and they worked tirelessly! Thanks guys! I love my new bubbling rock!!!
Price assessment: Reasonable price
Services: Yard landscaping, Landscape design
Response from the owner · 3 months ago
Thank you for the review, Rachel! We're so glad you're enjoying your new water feature. If you ever need anything else, please don't hesitate to reach out.
Stephen Felty6 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
They installed a gazebo in my back yard and we love it! The staff was extremely friendly, gave me regular updates, and made sure I was happy each step of the way.
I’m previous jobs they also installed an irrigation system that has helped our gardens flourish.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 months ago
Thank you for the great review and multiple projects Stephen! It's always a pleasure working with you. Please let us know if you need anything else.
Cindy Selph7 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Ray, Manny and crew did a wonderful job replacing the rock in our yard.All were very courteous and hardworking. I received a quote promptly and they showed up on time . Will definitely use them for future yard and landscaping needs.
Price assessment: Reasonable price
Services: Yard landscaping
Response from the owner · 3 months ago
Thank you for the review, Cindy! We're happy to hear our team did a great job for you. Thank you for your business. Please let us know if there is anything else we can do for you.
