Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
White Glove Building Inspections, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Momentum penalty85−1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

White Glove Building Inspections, Inc.

Downers Grove, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #89Position by Experts Score among all companies we track in this category. of 98 home inspectors · 4.9★ from 1,723 Google reviews

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Report card

Percentile vs other home inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.White Glove Building Inspections, Inc. is better than 85% of home inspectors.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.White Glove Building Inspections, Inc. is better than 79% of home inspectors.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.White Glove Building Inspections, Inc. is better than 87% of home inspectors.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.White Glove Building Inspections, Inc. is better than 100% of home inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.White Glove Building Inspections, Inc. is better than 85% of home inspectors.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.White Glove Building Inspections, Inc. is better than 100% of home inspectors.A
100

Reviews for your job

Customers hired White Glove Building Inspections, Inc. for 8 kinds of job.

White Glove Building Inspections, Inc. for mold sampling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold sampling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 21

All 10 Google reviews tagged “Mold sampling”

Lisa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Robert did a fantastic inspection for my buyers. I am a Realtor and had first time homebuyers who need extra time and explanation since they have never owned a home. He took time and explained things to them as well as pointed maintenance items to plan for in the future. Highly recommend.

Mold samplingService not listed+ Responsiveness+ Punctuality+ Quality
FirdousLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We used White Glove for a home inspection recently. We got their contacts through our realtor. White Glove was very responsive while setting up the appointment. We were pressed for time and they accommodated us within a few days. The payments and agreements were all done online. The experience was very smooth. As…

Indoor allergen samplingMold sampling+ Responsiveness+ Punctuality+ Quality
Mandy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

White Glove was effective, thorough, professional, and fun. My client is satisfied and learned a lot about what is going on with the property. We appreciate having a good laugh after a job well done! Thanks! Mandy Colabuono, Baird & Warner Glen Ellyn

Mold samplingService not listed
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We chose White Glove for our pre-purchase inspection and a mold test. Roy conducted a through inspection and gave us great tips for maintenance. As first time home buyers, the information that Roy shared was very valuable to us.

Mold samplingService not listed+ Quality+ Professionalism
Claudine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Bryan and Bruce (the owner) both were outstanding. They discovered and explained in great detail the issues that came up during the inspection all the while still being able to have a fun interaction with my clients and taking the edge off. Will definitely hire them again!

Manufactured home inspectionsMold sampling+ Responsiveness+ Punctuality+ Professionalism
Sean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Scott was very thorough and did a terrific job with our home inspection. He was very willing to share his findings and give advice on and question that was asked. Recommend him and he was great all the way through!

Mold samplingNew construction inspections+ Responsiveness+ Punctuality+ Quality
Adrian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Manufactured home inspectionsMold sampling+ Professionalism
OutstandingLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Mold samplingService not listed+ Responsiveness+ Punctuality+ Quality
Vanessa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Mold samplingMulti-unit inspections+ Responsiveness+ Professionalism+ Value
MarkLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Mold samplingSewer line scopeService not listed+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 70%Overpriced 8%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Manufactured home inspections42—
Pre-listing inspections22—
New construction inspections15—
Mold sampling10—
Multi-unit inspections10—
11th month warranty inspections8—
Rental property inspections7—
Indoor allergen sampling2—

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