Whitmore Pest & Wildlife Control of Castle Rock logo

Whitmore Pest & Wildlife Control of Castle Rock

Pest control service · Denver, CO · reviewed since 2013

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%89+12.6Replies to reviews 7%78+5.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 73 rodent controlPosition by Experts Score among all companies we track in this category. · better than 49%
5.0 ★★★★★ 444 Google reviews · 14 photos
97%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
63%reviews answered by the owner
$186typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Whitmore Pest & Wildlife Control of Castle Rock at a glance

Google reviewers rate Whitmore Pest & Wildlife Control 5/5, highlighting prompt scheduling, thorough treatments for rodents and insects, and professional communication. Customers frequently note the company's responsiveness to urgent issues and willingness to refund fees when problems persist. However, some lower-rated reviews criticize high pricing for repairs and inspections, along with a lack of pre-arrival contact or detailed questions about the affected areas.

  • Google rating: 5.0 out of 5 from 444 reviews (97% five-star).
  • Reviews on this page: 444 Google reviews (287 with written comments, 1 with photos).
  • Owner responses: the business replied to 63% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Rodent Control serving Denver, Colorado.

Data from Google, last updated October 29, 2026.

Score profile vs other rodent control

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

Satisfaction95Reliability96Craft & service100Value89Momentum100Replies to reviews78Satisfaction: 95 (median 94)Reliability: 96 (median 93)Craft & service: 100 (median 99)Value: 89 (median 100)Momentum: 100 (median 100)Replies to reviews: 78 (median 100)
This companyRodent Control median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Whitmore Pest & Wildlife Control of Castle Rock: 95/100 on this factor. Category median: 94.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Whitmore Pest & Wildlife Control of Castle Rock: 96/100 on this factor. Category median: 93.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Whitmore Pest & Wildlife Control of Castle Rock: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Whitmore Pest & Wildlife Control of Castle Rock: 89/100 on this factor. Category median: 100.A
89
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Whitmore Pest & Wildlife Control of Castle Rock: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Whitmore Pest & Wildlife Control of Castle Rock: 78/100 on this factor. Category median: 100.B
78

Bar = this company · dark tick = category median.

Star ratings

444 Google reviews we collected

  • 5 stars42997%
  • 4 stars112%
  • 3 stars20%
  • 2 stars10%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 287 written reviews

  • Praise51199%
  • Complaints31%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price710%
  • Reasonable5684%
  • Overpriced34%
  • Not sure11%
$186+72% vs typical rodent control

Middle half of what 49 customers paid ($121–$323) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude15430%
  • Quality & results10821%
  • Speed & response9619%
  • Would recommend6613%
  • Communication5010%
  • Price & value255%
  • Honesty & trust153%

What customers talk about

We read 287 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Whitmore Pest Control has been very helpful, especially with mice that are common in my area.”
  • “Whitmore and their representative, JC, have done an excellent job of keeping my property pest free.”
  • “Scheduling was a breeze and I was able to get an Appointment in a timely fashion.”
  • “I would recommend Whitmore Pests to any of my neighbors.”
  • “Technician Justin arrived on time, treated the problem, educated the homeowner and explained what to expect and how to follow up.”
  • “Whitmore Pest & Wildlife Control is a great and reasonable company to work with.”
    “Price is too high and did not seem like a thorough treatment, although I will have to wait and see if it was effective.”
  • “Good honest workers here with helpful information to help keep the critters away.”

People customers mention

  • Jon 14 reviews
  • Marvin 8 reviews
  • Justin 4 reviews
  • Brandon 4 reviews
  • Adam 4 reviews
  • John 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Whitmore Pest & Wildlife Control of Castle Rock for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

RichardLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Whitmore Pest Control has been very helpful, especially with mice that are common in my area. Brandon was professional, polite, and efficient. Thank you!

Paid $100–120Reasonable priceRodent extermination
Pam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Scheduling was a breeze and I was able to get an Appointment in a timely fashion. Rob was on time, fast, efficient and courteous.

Paid $160–180Reasonable priceSpider exterminationAnt extermination
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent expert service. Timely arrival and they did exactly what i wanted for pest control. I would recommend Whitmore to any one.

Paid $200+Reasonable priceHornet & wasp extermination
JeremyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

On time and very professional. Took extra caution to not spray near food cabinet and dog toys/dishes. I would recommend Whitmore Pests to any of my neighbors.

Paid $160–180Reasonable priceSpider extermination
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

On 8-24-2026, I made an urgent call to Whitmore regarding a spider and wasp issue at my house. Within hours of my call, Whitmore was able to deal with my pest issue. Service was excellent. Whitmore's technician, Adam Zamora, did a great job ensuring my pest issue was resolved. It was deeply appreciated!

Paid $200+Reasonable priceHornet & wasp exterminationSpider extermination
Toni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Nothing they could do. Great customer service as they called and refunded the service fee!

Paid $120–140OverpricedHornet & wasp extermination

Photos

Customer reviews

5.0 ★★★★★ 444 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Lisa Leopardi6 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brandon was very thorough and professional.

  • Price assessment: Reasonable price
  • Services: Rodent extermination
  • Pest type: Rodents
Response from the owner · 5 days ago

Thank you for taking the time to rate us, Lisa. We're grateful for your trust in Whitmore Pest and Wildlife Control. We look forward to seeing you at your next visit.

Richard RedickLocal Guide · 18 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Whitmore Pest Control has been very helpful, especially with mice that are common in my area. Brandon was professional, polite, and efficient. Thank you!

  • Price assessment: Reasonable price
  • Price: $100–120
  • Services: Rodent extermination
  • Pest type: Ants, Rodents, Spiders
Response from the owner · 3 days ago

Thank you for the kind words, Richard. We're happy to hear that our technician was professional and efficient in addressing the mice issue at your home. That's exactly the standard we hold our team to, and we appreciate you taking the time to let us know. We look forward to seeing you at your next visit.

Sam TeagueLocal Guide · 14 reviewsTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Whitmore and their representative, JC, have done an excellent job of keeping my property pest free. I live on two wooded acres, so keeping pests under control is quite a challenge. Whitmore has stepped up to the plate!

  • Services: Rodent extermination
Response from the owner · 3 months ago

Sam, we appreciate your support and trust. We’re ready to help with anything else you need down the road.

Roger Quayle10 reviewsTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

JC is courteous and professional. Our very bad rodent problem is now resolved.

Response from the owner · 6 days ago

We're happy to hear your rodent problem is resolved, Roger. Our technician took a professional approach to get the job done right, and we're glad that came through for you. We appreciate your continued trust in our team and look forward to your next visit.

Jim Libhart7 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Justin was friendly and informative. Very helpful and knew my experiences with previous service. Great job by Justin.

  • Services: General pest inspection
Response from the owner · 3 months ago

Jim, it means a lot that you took the time to leave this review. We value your trust and will continue to work hard to exceed your expectations.

Pam Zaske6 reviewsTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Scheduling was a breeze and I was able to get an Appointment in a timely fashion. Rob was on time, fast, efficient and courteous.

  • Price assessment: Reasonable price
  • Price: $160–180
  • Services: Spider extermination, Ant extermination
  • Pest type: Ants
Response from the owner · a week ago

Thank you for taking the time to leave us this review, Pam. We're happy to hear that scheduling went smoothly and that our technician was able to get you in quickly. Rob's efficiency and courtesy are exactly what we strive for on every visit. We appreciate your business and look forward to your next appointment.

PL LowLocal Guide · 16 reviewsTotal number of Google reviews PL has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

John always does a fine Job and is very friendly and professional.

Response from the owner · 2 years ago

Thank you for the positive review of our business, we're glad to hear that you had a great experience with us!

Emily Bell9 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I came home from an appointment this morning to a large black widow on my front door. I immediately panicked and started calling pest control options. Whitmore got back to me within 5 minutes and was able to get me scheduled for same day treatment. Justin was very quick, knowledgable, and helpful. It is always a plus when someone new to our home loves dogs as much as we do and can make quick friends with our wonderful, yet crazy, australian shephard. Thank you!!

  • Services: Spider extermination
Response from the owner · 2 weeks ago

Emily, thank you so much for reaching out when you needed us. A black widow on your front door would shake anyone, and we're glad we could get you scheduled and out to help you the same day. Our technician was quick to take care of it and clearly made a great impression on your Australian Shepherd. That's exactly the kind of respectful, knowledgeable service we want every customer to experience. We appreciate your continued trust in our team and look forward to your next visit.

Scott RobertsLocal Guide · 43 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional, prompt, and did the job right.

  • Services: Hornet & wasp extermination
Molly RossLocal Guide · 11 reviewsTotal number of Google reviews Molly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

JC always does a great job and is very professional.

  • Price assessment: Reasonable price
  • Services: Rodent extermination
Response from the owner · a month ago

We're happy to hear that our technician has been doing right by you, Molly. Being professional and thorough is what we aim for on every visit, and it's great that you're seeing that consistency. We appreciate your continued trust in our team and look forward to your next appointment.

Whitmore Pest & Wildlife Control of Castle Rock on Google Maps →

Business details