Pest control service · Denver, CO · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%89+12.6Replies to reviews 7%78+5.5Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 73 rodent controliPosition by Experts Score among all companies we track in this category. · better than 49%
5.0★★★★★444 Google reviews · 14 photos
97%five-star reviews
4.94★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
63%reviews answered by the owner
$186typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Whitmore Pest & Wildlife Control of Castle Rock at a glance
Google reviewers rate Whitmore Pest & Wildlife Control 5/5, highlighting prompt scheduling, thorough treatments for rodents and insects, and professional communication. Customers frequently note the company's responsiveness to urgent issues and willingness to refund fees when problems persist. However, some lower-rated reviews criticize high pricing for repairs and inspections, along with a lack of pre-arrival contact or detailed questions about the affected areas.
Google rating: 5.0 out of 5 from 444 reviews (97% five-star).
Reviews on this page: 444 Google reviews (287 with written comments, 1 with photos).
Owner responses: the business replied to 63% of reviews.
Most recent review: October 24, 2026.
Service: Rodent Control serving Denver, Colorado.
Data from Google, last updated October 29, 2026.
Score profile vs other rodent control
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
This companyRodent Control median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Whitmore Pest & Wildlife Control of Castle Rock: 95/100 on this factor. Category median: 94.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Whitmore Pest & Wildlife Control of Castle Rock: 96/100 on this factor. Category median: 93.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Whitmore Pest & Wildlife Control of Castle Rock: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Whitmore Pest & Wildlife Control of Castle Rock: 89/100 on this factor. Category median: 100.A
89
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Whitmore Pest & Wildlife Control of Castle Rock: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Whitmore Pest & Wildlife Control of Castle Rock: 78/100 on this factor. Category median: 100.B
78
Bar = this company · dark tick = category median.
Star ratings
444 Google reviews we collected
5.0of 5
5 stars42997%
4 stars112%
3 stars20%
2 stars10%
1 star10%
Praise vs complaints
Phrases our text analysis found in 287 written reviews
99%praise
Praise51199%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
95%fair
Great price710%
Reasonable5684%
Overpriced34%
Not sure11%
$186+72% vs typical rodent control
Middle half of what 49 customers paid ($121–$323) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude15430%
Quality & results10821%
Speed & response9619%
Would recommend6613%
Communication5010%
Price & value255%
Honesty & trust153%
What customers talk about
We read 287 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Whitmore Pest Control has been very helpful, especially with mice that are common in my area.”
“Whitmore and their representative, JC, have done an excellent job of keeping my property pest free.”
“Scheduling was a breeze and I was able to get an Appointment in a timely fashion.”
“I would recommend Whitmore Pests to any of my neighbors.”
“Technician Justin arrived on time, treated the problem, educated the homeowner and explained what to expect and how to follow up.”
“Whitmore Pest & Wildlife Control is a great and reasonable company to work with.”
“Price is too high and did not seem like a thorough treatment, although I will have to wait and see if it was effective.”
“Good honest workers here with helpful information to help keep the critters away.”
People customers mention
Jon14 reviews
Marvin8 reviews
Justin4 reviews
Brandon4 reviews
Adam4 reviews
John4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Whitmore Pest & Wildlife Control of Castle Rock for 8 kinds of job. Pick one to see what they paid and said.
RRichardLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Whitmore Pest Control has been very helpful, especially with mice that are common in my area. Brandon was professional, polite, and efficient. Thank you!
Paid $100–120Reasonable priceRodent extermination
PPam6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Scheduling was a breeze and I was able to get an Appointment in a timely fashion. Rob was on time, fast, efficient and courteous.
RRichard6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Excellent expert service. Timely arrival and they did exactly what i wanted for pest control. I would recommend Whitmore to any one.
Paid $200+Reasonable priceHornet & wasp extermination
JJeremyLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
On time and very professional. Took extra caution to not spray near food cabinet and dog toys/dishes. I would recommend Whitmore Pests to any of my neighbors.
Paid $160–180Reasonable priceSpider extermination
RRon1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
On 8-24-2026, I made an urgent call to Whitmore regarding a spider and wasp issue at my house. Within hours of my call, Whitmore was able to deal with my pest issue. Service was excellent. Whitmore's technician, Adam Zamora, did a great job ensuring my pest issue was resolved. It was deeply appreciated!
Paid $200+Reasonable priceHornet & wasp exterminationSpider extermination
TToni4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Nothing they could do. Great customer service as they called and refunded the service fee!
Paid $120–140OverpricedHornet & wasp extermination
Thank you for taking the time to rate us, Lisa. We're grateful for your trust in Whitmore Pest and Wildlife Control. We look forward to seeing you at your next visit.
R
Richard RedickLocal Guide · 18 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Whitmore Pest Control has been very helpful, especially with mice that are common in my area. Brandon was professional, polite, and efficient. Thank you!
Price assessment: Reasonable price
Price: $100–120
Services: Rodent extermination
Pest type: Ants, Rodents, Spiders
Response from the owner · 3 days ago
Thank you for the kind words, Richard. We're happy to hear that our technician was professional and efficient in addressing the mice issue at your home. That's exactly the standard we hold our team to, and we appreciate you taking the time to let us know. We look forward to seeing you at your next visit.
S
Sam TeagueLocal Guide · 14 reviewsiTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Whitmore and their representative, JC, have done an excellent job of keeping my property pest free. I live on two wooded acres, so keeping pests under control is quite a challenge. Whitmore has stepped up to the plate!
Services: Rodent extermination
Response from the owner · 3 months ago
Sam, we appreciate your support and trust. We’re ready to help with anything else you need down the road.
R
Roger Quayle10 reviewsiTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
JC is courteous and professional. Our very bad rodent problem is now resolved.
Response from the owner · 6 days ago
We're happy to hear your rodent problem is resolved, Roger. Our technician took a professional approach to get the job done right, and we're glad that came through for you. We appreciate your continued trust in our team and look forward to your next visit.
J
Jim Libhart7 reviewsiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Scheduling was a breeze and I was able to get an Appointment in a timely fashion. Rob was on time, fast, efficient and courteous.
Price assessment: Reasonable price
Price: $160–180
Services: Spider extermination, Ant extermination
Pest type: Ants
Response from the owner · a week ago
Thank you for taking the time to leave us this review, Pam. We're happy to hear that scheduling went smoothly and that our technician was able to get you in quickly. Rob's efficiency and courtesy are exactly what we strive for on every visit. We appreciate your business and look forward to your next appointment.
P
PL LowLocal Guide · 16 reviewsiTotal number of Google reviews PL has written across all businesses on Google Maps, not just this one.
I came home from an appointment this morning to a large black widow on my front door. I immediately panicked and started calling pest control options. Whitmore got back to me within 5 minutes and was able to get me scheduled for same day treatment. Justin was very quick, knowledgable, and helpful. It is always a plus when someone new to our home loves dogs as much as we do and can make quick friends with our wonderful, yet crazy, australian shephard. Thank you!!
Services: Spider extermination
Response from the owner · 2 weeks ago
Emily, thank you so much for reaching out when you needed us. A black widow on your front door would shake anyone, and we're glad we could get you scheduled and out to help you the same day. Our technician was quick to take care of it and clearly made a great impression on your Australian Shepherd. That's exactly the kind of respectful, knowledgeable service we want every customer to experience. We appreciate your continued trust in our team and look forward to your next visit.
S
Scott RobertsLocal Guide · 43 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
JC always does a great job and is very professional.
Price assessment: Reasonable price
Services: Rodent extermination
Response from the owner · a month ago
We're happy to hear that our technician has been doing right by you, Molly. Being professional and thorough is what we aim for on every visit, and it's great that you're seeing that consistency. We appreciate your continued trust in our team and look forward to your next appointment.