Analyzing 10,149,35110.1M ReviewsFor 28,76028.8K Experts
Customers highlight honest diagnostics, clear communication, and reasonable pricing, noting that staff explain repairs in plain terms and often identify less expensive fixes than initially expected. The shop is praised for punctual service, thorough inspections, and accommodating assistance, such as driving customers home. One low-star review criticized a significant discrepancy between the initial estimate and final bill, stating that approval was not obtained for additional work.
Data from Google, last updated November 11, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
90 Google reviews we collected
Phrases our text analysis found in 73 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great customer service and the mechanics are top notch.”
“Very satisfied with work done, and Staff very nice, and informative.”
“Great customer service,I will recommend them to friends and family.”
“Brad Wick & his team went way above and beyond to get me on the road fast!”
“They offer great service and are honest about their diagnostics.”
“They fixed it in a timely manner for reasonable price.”
“Walked me through everything and did an amazing job on my exhaust repair.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Wick Automotive for 8 kinds of job. Pick one to see what they paid and said.
Wick Automotive will be my go to for any future repairs on my car. I went there thinking my front shocks needed to be replaced, which would have cost me a lot. They instead found that the sound my car was making had to do with the rocker arm, which they replaced and saved me a ton of money! They also fixed an…
I've been going to WICK automotive since I was 16 and had my first vehicle and they've worked on all my vehicles for the past 20 years. I recommend them. Great customer service and the mechanics are top notch. They know what they are talking about and they know how to repair your cars. They give it to you and…
Brad Wick & his team went way above and beyond to get me on the road fast! Great service & honesty. Would recommend them to everyone!!!
Called last minute for a oil change on my ram got me in an out will be going back for future work for sure
We have always had great service at Wicks. They stand behind their work, they will make sure you are a satisfied customer. No complaints here. Great customer service,I will recommend them to friends and family.
Customers service A+++ No hidden b.s with this company Wicks inspect your vehicle throughly tell you exactly what is going on with your vehicle and fix it ...I will always bring my car to them
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 7 | — |
| General repairs & maintenance | 6 | — |
| Oil change | 5 | — |
| Steering & suspension repair | 4 | — |
| Auto engine diagnostic | 4 | — |
| Electrical repair | 3 | — |
| Brakes | 3 | — |
| Battery | 2 | — |
4.9 ★★★★★ 90 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great shop
Thanks, Happy to hear you find us great.
Wick Automotive will be my go to for any future repairs on my car. I went there thinking my front shocks needed to be replaced, which would have cost me a lot. They instead found that the sound my car was making had to do with the rocker arm, which they replaced and saved me a ton of money! They also fixed an electrical issue on my turn signal, which I mentioned. They also drove me home and picked me up 3 times, because I had schedule issues during the time my car was being looked at, plus it rained for 3 days straight. These guys are amazing!!!
Denis, thank you for taking the time to share such a great review! We’re thrilled we could properly diagnose the noise your vehicle was making and take care of the suspension repair without putting you through the expense of replacing parts that weren’t needed. We were also happy to take care of the turn signal issue and help with transportation while your vehicle was in the shop. We truly appreciate your trust in Wick Automotive and look forward to taking care of you and your vehicle for many years to come!
Great team and great service!
Thanks Michelle.
I've been going to WICK automotive since I was 16 and had my first vehicle and they've worked on all my vehicles for the past 20 years. I recommend them. Great customer service and the mechanics are top notch. They know what they are talking about and they know how to repair your cars. They give it to you and layman's terms and not in mechanical terms. I appreciate their hard work and working with me and my family for the past 20 years.
Thanks Brandon We like reviews like this. Hard to believe you and your Grandpa were customers from the beginning. Him with that orange Cavalier convertible, and you with that black Grand Prix
Brad Wick & his team went way above and beyond to get me on the road fast! Great service & honesty. Would recommend them to everyone!!!
Thanks Steve. That was a tricky electrical problem to find.
Called last minute for a oil change on my ram got me in an out will be going back for future work for sure
Thank you for taking the time to leave us a 4-star review! We’re glad we could get your RAM in on short notice and get you taken care of with an oil change and inspection. We appreciate you choosing us for your service, and we’re looking forward to seeing you again for your future automotive needs!
We have always had great service at Wicks. They stand behind their work, they will make sure you are a satisfied customer. No complaints here. Great customer service,I will recommend them to friends and family.
Thanks James. Reviews like this are great to have. He's right, we do stand behind our work.
Customers service A+++ No hidden b.s with this company Wicks inspect your vehicle throughly tell you exactly what is going on with your vehicle and fix it ...I will always bring my car to them
Thank you, Marilyn, for your kind words about Wick Automotive's thorough inspections and transparency! We're thrilled to hear you'll always trust us with your car. See you next time! Thanks for the Fair tickets.
Originally went for air conditioner repair, didn't need it, had it turned off, and didn't know. But the check 3ngine light had been, on for over 2 years, they fixed that, took 2 days. But all good in the end. Very satisfied with work done, and Staff very nice, and informative.
Thanks Ann. It was great talking with you and your sister.
Awesome!
Thanks Paul
Analyzing 10,149,35110.1M ReviewsFor 28,76028.8K Experts
