Experts Reviews · Company report
Wicked Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%76+10.7Replies to reviews 7%18+1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Wicked Plumbing

New Bedford, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 459 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wicked Plumbing is better than 90% of drain cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wicked Plumbing is better than 91% of drain cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wicked Plumbing is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wicked Plumbing is better than 76% of drain cleaning services.B
76
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wicked Plumbing is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wicked Plumbing is better than 18% of drain cleaning services.F
18

Reviews for your job

Customers hired Wicked Plumbing for 8 kinds of job.

Wicked Plumbing for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$900–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#36 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.82%

All 22 Google reviews tagged “Drain cleaning”

kyleLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I called wicked plumbing Tuesday morning at 10:30. They originally told me they would schedule my appointment for the following day between 10:00 and 2:00. Unless I had a cancellation, then they could come earlier. Within 2 hours they had called and said they were on their way. I had roots blocking a pipe which was…

Paid $800–900Reasonable priceDrain cleaningPlumbing leak repair
Paula12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very quick response for service. Thorough assessment on scope of job. Quick work, Quick clean up. Very pleasant and knowledgeable service crew. Fair pricing. Very happy.

Paid $1,000+Reasonable pricePump repairs & installationDrain cleaningPlumbing pipe repair
Hilary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Wicked arrived within the hour and resolved our clogged drain! Clean, quick, professional service. Would definitely call again.

Paid $900–1,000Reasonable priceDrain cleaning
colleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent

Paid $700–800Great priceDrain cleaningSewer cleaning
Mario1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Another excellent job. There is a reason I continue to call Wicked Plumbing every time I need help. They are great at what they do.

Paid $800–900Great priceDrain cleaning
Cathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent service! Had no water coming out of kitchen faucet. Called and had an appointment for the next day. Arrived when they said they would and fixed the issue in a timely manner. Would not hesitate to call them again!

Paid $900–1,000Reasonable priceDrain cleaningFaucet repair
ScotLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Zach was competent, professional and friendly. None of us like spending money on plumbing as the cost escalates quickly but Wicked lays out the plan and don’t pressure you to do anything.

Paid $900–1,000Reasonable priceDrain cleaning
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We trust Wicked with all our plumbing needs. Fast, friendly and reliable. Highly recommend them!

Drain cleaning
Susie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great customer service. I can rely on Nick

Paid $600–700Not sureDrain cleaning
Cheryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

Very courteous, saw the issue knew what was needed and got right to it.

Paid $1,000+Reasonable priceDrain cleaningPlumbing leak repair
Kenneth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Technicians was super cool you got along very well polite clean and neat five stars or five thumbs up great job fellas hope I never see you again LOL

Paid $700–800OverpricedDrain cleaning
Liam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nick and his team are always professional, informative, leave areas clean, and show up when they say they will.

Drain cleaningFaucet repairFaucet installation+ Responsiveness+ Quality+ Professionalism
Alan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I've had Wicked Plumbing do three separate projects in my home, and each time they came they were very professional and knowledgeable. They came when I needed them and worked on my schedule. I would not hesitate to call them again. Their prices were much better than others I've considered, with the work always to my satisfaction.

Plumbing leak detectionPump repairs & installationShower repair+ Responsiveness+ Punctuality+ Quality
Bob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They could not have done a better job. I tried for 3 days to clear this blockage. They did it in minutes. They were very personable and left after giving me several valuable tips. Thanks Wicked Plumbing!!!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
DerrickLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wicked plumbing always comes right out when I call and quickly fixed the problem. He’s fixed clogged sinks, replaced outdoor spigot, replaced macerating pump. Great service

Outdoor plumbing system repairToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
OVERALL1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were in a situation where we needed a plumber for multiple issues. So we called Nick from wicked plumbing. Nick the owner was very responsive and was able to come out that afternoon and replaced our water heater. The service and skill was excellent, so good and affordable that we had wicked plumbing come back 2…

Plumbing leak detectionWater heater installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
idalinaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nick came out and unclogged our kitchen sink and replaced some of our piping. He was fast, professional and efficient! He will be our go to plumber!!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
jasminetabitha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional and respectful, would definitely recommend. P.S in FR

Plumbing leak detectionToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Paid $800–1,000Great priceDrain cleaning
James4 months ago★★★★★

Rating only, no written review.

Paid $1,200–1,400Not sureDrain cleaningFaucet installation
Curt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

OverpricedDrain cleaning
Megan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Punctuality+ Quality+ Professionalism

Price

$1.2k+145% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 59%Overpriced 7%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair37$353–$1.4k
Toilet repair28$239–$680
Water heater installation27$1.2k–$2.5k
Plumbing leak detection24$205–$630
Drain cleaning22$248–$593
Plumbing leak repair22$248–$793
Faucet installation20$340–$867
Heating system repair16$429–$1.4k

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