Experts Reviews · Company report
Wicked Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%76+10.7Replies to reviews 7%18+1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Wicked Plumbing

New Bedford, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 459 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wicked Plumbing is better than 90% of drain cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wicked Plumbing is better than 91% of drain cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wicked Plumbing is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wicked Plumbing is better than 76% of drain cleaning services.B
76
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wicked Plumbing is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wicked Plumbing is better than 18% of drain cleaning services.F
18

Reviews for your job

Customers hired Wicked Plumbing for 8 kinds of job.

Wicked Plumbing for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$340–$867
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 43
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Faucet installation”

Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

On time, courteous, neat. Couldn’t ask for more.

Customer photo from Anne's review
Paid $400–600Reasonable priceFaucet installation
NicholasLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing work. 10/10 professionalism.

Great priceHeating system repairFaucet installationPlumbing leak repair
Paula5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I contacted Nick on a Saturday morning due to flooding in my basement. He answered my call right away and put me on his already busy schedule for a Saturday. He arrived on time, assessment the situation, gave me clear advice, and did beautiful work, including installing a new toilet. He is very professional and…

Paid $1,000+Reasonable pricePlumbing leak detectionOutdoor plumbing system repairToilet installation
Gerard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great company with nice workers

Plumbing leak detectionWater heater repairFaucet installation
Hazel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service. Both individuals were pleasant and respectful. Will use them again if necessary. Thank you

Paid $1,000+Reasonable priceToilet repairFaucet installation
NeilLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Zac did awesome job installing new faucet and filtration system. Great service and clean up afterward and job done next day!!! A+++

Paid $1,000+Reasonable priceFaucet repairFaucet installationService not listed
harddrivin1le7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Zack and Hunter did a great job installing a brand new shop sink system and disposal in my kitchen. They were professional and got the job done right and clean. Fantastic overall level of service and products. And unlike many other plumbers, this company answers/returns phone calls ASAP and shows up when they say…

Reasonable pricePump installationFaucet installationService not listed
Liam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nick and his team are always professional, informative, leave areas clean, and show up when they say they will.

Drain cleaningFaucet repairFaucet installation+ Responsiveness+ Quality+ Professionalism
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick H. Of Wicked came over yesterday and installed a kitchen faucet, then did rather major repairs on a shower. He was extremely efficient, the work was exceptionally neat, and he cleaned up after himself. You know those plumbers who are always going out to the truck or to a local supply store? Not here! He…

Faucet installationFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Arlene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick came at a moments notice and provided great service. I would highly recommend.

Faucet installationService not listed+ Responsiveness+ Punctuality+ Quality
Kathryn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick converted our (double kitchen sink) plumbing to accommodate our new countertop with a single sink. Excellent results! We called early morning and Nick was at our house by 11:00 AM! We are very happy customers! Thank you Nick!

Faucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
VictoriaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company has a high rating for a reason. I called them and they came so quickly and I can't believe how quick they got the job done. I was very pleasantly surprised when I saw that they put a frame around my faucet.. I will always call you when I need a plumber, Thank you so much Vicky 🌺

Customer photo from Victoria's review
Faucet installation+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick and Nick did a great job - quick, responsive, and clean. Thank you!

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nick was very responsive which I really liked. I called Friday about replacing both my washing machine faucets with levers because I had a leak in one and they were both over 40 years old. He came Saturday morning and did an excellent job.

Faucet installation
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $1,200–1,400Not sureToilet installationFaucet installation
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $600–800Great priceFaucet repairFaucet installation
James4 months ago★★★★★

Rating only, no written review.

Paid $1,200–1,400Not sureDrain cleaningFaucet installation
Deborah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Rating only, no written review.

Paid $1,000+Not surePlumbing leak detectionPlumbing pipe repairFaucet installation
Shannon14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
Sabrina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet installation+ Quality

Price

$1.2k+145% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 59%Overpriced 7%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair37$353–$1.4k
Toilet repair28$239–$680
Water heater installation27$1.2k–$2.5k
Plumbing leak detection24$205–$630
Drain cleaning22$248–$593
Plumbing leak repair22$248–$793
Faucet installation20$340–$867
Heating system repair16$429–$1.4k

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