Experts Reviews · Company report
Wicked Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%76+10.7Replies to reviews 7%18+1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Wicked Plumbing

New Bedford, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 459 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wicked Plumbing is better than 90% of drain cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wicked Plumbing is better than 91% of drain cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wicked Plumbing is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wicked Plumbing is better than 76% of drain cleaning services.B
76
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wicked Plumbing is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wicked Plumbing is better than 18% of drain cleaning services.F
18

Reviews for your job

Customers hired Wicked Plumbing for 8 kinds of job.

Wicked Plumbing for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$793
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#34 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.91%

All 22 Google reviews tagged “Plumbing leak repair”

Kathleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andrew cam at 8:30, identified the problem, provided an estimate on the spot, replaced a large section of cast iron pie with a plastic one and was done and cleaned up by 11:30. We are very happy with Wicked!

Reasonable pricePlumbing leak repair
Nicholas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The work was accomplished very timely and professionally. Nick was great to deal with and he had everything with him! 10/10 will definitely use this company again if I have any other plumbing issues

Customer photo from Nicholas's review
Paid $400–600Great pricePlumbing leak detectionPlumbing leak repair
Tiffany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

On time and fast fixing issue.

Paid $1–100Not surePlumbing leak detectionPlumbing leak repair
NicholasLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing work. 10/10 professionalism.

Great priceHeating system repairFaucet installationPlumbing leak repair
Paula5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I contacted Nick on a Saturday morning due to flooding in my basement. He answered my call right away and put me on his already busy schedule for a Saturday. He arrived on time, assessment the situation, gave me clear advice, and did beautiful work, including installing a new toilet. He is very professional and…

Paid $1,000+Reasonable pricePlumbing leak detectionOutdoor plumbing system repairToilet installation
kyleLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I called wicked plumbing Tuesday morning at 10:30. They originally told me they would schedule my appointment for the following day between 10:00 and 2:00. Unless I had a cancellation, then they could come earlier. Within 2 hours they had called and said they were on their way. I had roots blocking a pipe which was…

Paid $800–900Reasonable priceDrain cleaningPlumbing leak repair
JP3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Friendly knowledgeable fast.

Heating system repairPlumbing leak repair
Sandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Quick and professional. Fairly priced!! Got my water working in no time

Reasonable pricePlumbing leak repair
Justin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Nic was amazing! Arrived eariler that originally quoted. He was very upfront and honest with what labor needed to get done for the repair and the price of the job. He had the issue resolved in no time! I will be reaching out to him in the future for any plumbing issue. 10 out of 10

Paid $1,000+Reasonable pricePlumbing leak repair
JordynLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Within 48 hours, our leaking pipe was replaced, and our technician, Zach, arrived right on time. During the visit, Zach also addressed a few other concerns and shared some helpful insights. He was attentive and kept us in the loop throughout the entire process, making sure we understood what he was doing. The price…

Paid $1,000+OverpricedPlumbing pipe repairFaucet repairPlumbing leak repair
Helene12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Nick was awesome as always. I can't say enough about this company. They are c Very knowledgeable and tgey work is is great I would recommend them to any one who needs a plumber. If I could give them more stars I most certainly would.This time out Nick replaced cast from pimples. Excellenet job and her works very clean. Ten stars a must.

Paid $1,000+Great pricePlumbing leak repair+ Responsiveness+ Punctuality+ Quality
DanicaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

They were very responsive, came out the next day and did all the repair work same day in just a couple hours. Second time we've used Wicked Plumbing for a repair and we've been very pleased both times.

Paid $1,000+Reasonable priceWater heater installationShower repairPlumbing leak repair
Cheryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

Very courteous, saw the issue knew what was needed and got right to it.

Paid $1,000+Reasonable priceDrain cleaningPlumbing leak repair
Brian10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was I a real pinch when I discovered water leaking from ceiling into the basement the night before I had to travel for a wedding. I called at 8am and Nick H was at my house by 1245 the same day. He was polite the whole time and informed me of my issue (different than what I thought) and gave me a couple options…

Plumbing leak repair
RobertLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick and Nick did a great job - quick, responsive, and clean. Thank you!

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 303 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and amazing quality at a fair price. I will use this company for ALL my plumbing needs. Very lucky to find this dependable, honest company!!

Plumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Neil1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wicked plumbing really are wicked awesome. Very professional and courteous. they replaced my kitchen sink drain pipe in time for the holidays. I will call them every time I need a plumber.

Plumbing leak repairPlumbing pipe repairService not listed+ Professionalism
Andy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Reliability at its finest. I called and was able to get an appointment the same day. Anyone who has tried to get a plumber out to their residence knows that’s almost unheard of. Nick and Nick were both knowledgeable and professional. They were able to quickly diagnose and repair my issue at a reasonable price. I…

Plumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Sofia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We called Wicked Plumbing for a leaking water heater. He called us back within a few minutes and came out the same day. After 8 years, our water heater was on its way out, so we decided to replace it. He showed us the problem, didn’t just tell us what was wrong. He pointed out the problem. He is NOT like the auto…

Water heater installationPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Road6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company, will use their service again. Nick was on time and very professional

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Deborah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Rating only, no written review.

Paid $1,000+Not surePlumbing leak detectionPlumbing pipe repairFaucet installation
Cynthia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak repair+ Responsiveness+ Punctuality+ Professionalism

Price

$1.2k+145% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 59%Overpriced 7%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair37$353–$1.4k
Toilet repair28$239–$680
Water heater installation27$1.2k–$2.5k
Plumbing leak detection24$205–$630
Drain cleaning22$248–$593
Plumbing leak repair22$248–$793
Faucet installation20$340–$867
Heating system repair16$429–$1.4k

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