Experts Reviews · Company report
Wicked Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%76+10.7Replies to reviews 7%18+1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Wicked Plumbing

New Bedford, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 459 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wicked Plumbing is better than 90% of drain cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wicked Plumbing is better than 91% of drain cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wicked Plumbing is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wicked Plumbing is better than 76% of drain cleaning services.B
76
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wicked Plumbing is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wicked Plumbing is better than 18% of drain cleaning services.F
18

Reviews for your job

Customers hired Wicked Plumbing for 8 kinds of job.

Wicked Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.87%

All 37 Google reviews tagged “Plumbing pipe repair” · showing 20

Keith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 20 hours ago★★★★★

Nick Arruda from Wicked Plumbing was great! Nick was very knowledgeable and got right to work fixing the burst pipe! Nick kept me in the loop with each step and walked me through the finished job!

Paid $600–800Reasonable pricePlumbing pipe repair
TashaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Zack and Jacob removed the old copper pipes, installed new pipes and a water filtration system. Their work was efficient. I am one happy customer. Wicked Plumbing is a great company who cares about their customers. Their professionalism is top- notch.

Paid $2,000+Reasonable priceWater tank installationPlumbing pipe repair
LindaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I highly recommend Wicked Plumbing.. From calling in to schedule service, to communicating assessment of repairs needed, cost estimate provided, to repairs being made and completed all in a very timely manner.. Nick H and Jason on the job. No B.S. They were a pleasure to deal with from beginning to end.

Reasonable pricePump repairs & installationPlumbing pipe repairWater heater repair
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Came next day. Great service. Great walk through with explanations. Great service price. 5 Stars!! ☆☆☆☆☆

Paid $2,000+Great pricePlumbing leak detectionPlumbing pipe repair
Lauren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service and quality work done. They were responsive and pleasant. I would recommend them highly!

Paid $1,400–1,600Reasonable pricePlumbing pipe repairWater tank repair
R4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Quick service, efficient.

Paid $1,400–1,600Reasonable pricePlumbing pipe repairFaucet repair
carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Called in the morning They came in the afternoon! DIagnosed the problem and fixed it. Fair neat knowledgable ! I definitely recommed them. I will call them again if I have anproblem!

Plumbing pipe repair
Ken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was my first time needing plumbing services so I had no knowledge as to what I was dealing with. Immediately I was given more information than I expected! Unfortunately for my partner and I, the project ended up being a bit bigger than originally estimated. No fault to anyone other than really old pipes!…

Reasonable pricePlumbing pipe repair
Kayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The crew was honest, hardworking, and friendly. They cleaned everything up thoroughly and put it all back exactly where it belonged. I’ll definitely be calling this company again in the future!

Paid $1,000+Reasonable pricePlumbing pipe repairService not listed
HollyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Prompt, professional, solved my problem in a transparent way and I am confident this fix will stick.

Plumbing pipe repair
Shane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Zack and Jason came to my condo to install a 3 tier water filtration system and solve a water pressure issue I’ve been experiencing. They both worked extraordinarily efficient and professional answering all my questions thoroughly. Upon install they discovered a leak in my sink in the kitchen and replaced the entire…

Customer photo from Shane's reviewCustomer photo from Shane's review
Paid $1,000+Great pricePump repairs & installationPlumbing leak detectionPlumbing pipe repair
Paula12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very quick response for service. Thorough assessment on scope of job. Quick work, Quick clean up. Very pleasant and knowledgeable service crew. Fair pricing. Very happy.

Paid $1,000+Reasonable pricePump repairs & installationDrain cleaningPlumbing pipe repair
KathyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

They arrived when they said they would. And fixed it, and didn't stretch out the time. Amazing again!

Reasonable pricePlumbing leak detectionPlumbing pipe repair
JamieLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Showed up early, and got the job done! 10/10 will hire them again after the wicked good service I recieved.

Paid $700–800Reasonable pricePlumbing leak detectionPlumbing pipe repair
JordynLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Within 48 hours, our leaking pipe was replaced, and our technician, Zach, arrived right on time. During the visit, Zach also addressed a few other concerns and shared some helpful insights. He was attentive and kept us in the loop throughout the entire process, making sure we understood what he was doing. The price…

Paid $1,000+OverpricedPlumbing pipe repairFaucet repairPlumbing leak repair
Ann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★

Overpriced!!!

Paid $1,000+OverpricedPlumbing pipe repair
RobertLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always on time, they take great care in the job they do. They understand that not every job is a complete renovation. Sometimes you just need to fix what's broken, and they don't push to do more work if it can last a little bit longer. They are fully transparent with the work they provide, what could be done, what…

Toilet repairPlumbing pipe repair
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick H. Of Wicked came over yesterday and installed a kitchen faucet, then did rather major repairs on a shower. He was extremely efficient, the work was exceptionally neat, and he cleaned up after himself. You know those plumbers who are always going out to the truck or to a local supply store? Not here! He…

Faucet installationFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Kathryn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick converted our (double kitchen sink) plumbing to accommodate our new countertop with a single sink. Excellent results! We called early morning and Nick was at our house by 11:00 AM! We are very happy customers! Thank you Nick!

Faucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick and Nick did a great job - quick, responsive, and clean. Thank you!

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing pipe repair reviews (17 more) →

Price

$1.2k+145% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 59%Overpriced 7%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair37$353–$1.4k
Toilet repair28$239–$680
Water heater installation27$1.2k–$2.5k
Plumbing leak detection24$205–$630
Drain cleaning22$248–$593
Plumbing leak repair22$248–$793
Faucet installation20$340–$867
Heating system repair16$429–$1.4k

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