Experts Reviews · Company report
Wicked Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%76+10.7Replies to reviews 7%18+1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Wicked Plumbing

New Bedford, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 459 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wicked Plumbing is better than 90% of drain cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wicked Plumbing is better than 91% of drain cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wicked Plumbing is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wicked Plumbing is better than 76% of drain cleaning services.B
76
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wicked Plumbing is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wicked Plumbing is better than 18% of drain cleaning services.F
18

Reviews for your job

Customers hired Wicked Plumbing for 8 kinds of job.

Wicked Plumbing for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$353–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#47 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.87%

All 37 Google reviews tagged “Plumbing pipe repair”

Keith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 20 hours ago★★★★★

Nick Arruda from Wicked Plumbing was great! Nick was very knowledgeable and got right to work fixing the burst pipe! Nick kept me in the loop with each step and walked me through the finished job!

Paid $600–800Reasonable pricePlumbing pipe repair
TashaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Zack and Jacob removed the old copper pipes, installed new pipes and a water filtration system. Their work was efficient. I am one happy customer. Wicked Plumbing is a great company who cares about their customers. Their professionalism is top- notch.

Paid $2,000+Reasonable priceWater tank installationPlumbing pipe repair
LindaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I highly recommend Wicked Plumbing.. From calling in to schedule service, to communicating assessment of repairs needed, cost estimate provided, to repairs being made and completed all in a very timely manner.. Nick H and Jason on the job. No B.S. They were a pleasure to deal with from beginning to end.

Reasonable pricePump repairs & installationPlumbing pipe repairWater heater repair
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Came next day. Great service. Great walk through with explanations. Great service price. 5 Stars!! ☆☆☆☆☆

Paid $2,000+Great pricePlumbing leak detectionPlumbing pipe repair
Lauren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service and quality work done. They were responsive and pleasant. I would recommend them highly!

Paid $1,400–1,600Reasonable pricePlumbing pipe repairWater tank repair
R4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Quick service, efficient.

Paid $1,400–1,600Reasonable pricePlumbing pipe repairFaucet repair
carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Called in the morning They came in the afternoon! DIagnosed the problem and fixed it. Fair neat knowledgable ! I definitely recommed them. I will call them again if I have anproblem!

Plumbing pipe repair
Ken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This was my first time needing plumbing services so I had no knowledge as to what I was dealing with. Immediately I was given more information than I expected! Unfortunately for my partner and I, the project ended up being a bit bigger than originally estimated. No fault to anyone other than really old pipes!…

Reasonable pricePlumbing pipe repair
Kayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The crew was honest, hardworking, and friendly. They cleaned everything up thoroughly and put it all back exactly where it belonged. I’ll definitely be calling this company again in the future!

Paid $1,000+Reasonable pricePlumbing pipe repairService not listed
HollyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Prompt, professional, solved my problem in a transparent way and I am confident this fix will stick.

Plumbing pipe repair
Shane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Zack and Jason came to my condo to install a 3 tier water filtration system and solve a water pressure issue I’ve been experiencing. They both worked extraordinarily efficient and professional answering all my questions thoroughly. Upon install they discovered a leak in my sink in the kitchen and replaced the entire…

Customer photo from Shane's reviewCustomer photo from Shane's review
Paid $1,000+Great pricePump repairs & installationPlumbing leak detectionPlumbing pipe repair
Paula12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very quick response for service. Thorough assessment on scope of job. Quick work, Quick clean up. Very pleasant and knowledgeable service crew. Fair pricing. Very happy.

Paid $1,000+Reasonable pricePump repairs & installationDrain cleaningPlumbing pipe repair
KathyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

They arrived when they said they would. And fixed it, and didn't stretch out the time. Amazing again!

Reasonable pricePlumbing leak detectionPlumbing pipe repair
JamieLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Showed up early, and got the job done! 10/10 will hire them again after the wicked good service I recieved.

Paid $700–800Reasonable pricePlumbing leak detectionPlumbing pipe repair
JordynLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

Within 48 hours, our leaking pipe was replaced, and our technician, Zach, arrived right on time. During the visit, Zach also addressed a few other concerns and shared some helpful insights. He was attentive and kept us in the loop throughout the entire process, making sure we understood what he was doing. The price…

Paid $1,000+OverpricedPlumbing pipe repairFaucet repairPlumbing leak repair
Ann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★

Overpriced!!!

Paid $1,000+OverpricedPlumbing pipe repair
RobertLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always on time, they take great care in the job they do. They understand that not every job is a complete renovation. Sometimes you just need to fix what's broken, and they don't push to do more work if it can last a little bit longer. They are fully transparent with the work they provide, what could be done, what…

Toilet repairPlumbing pipe repair
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick H. Of Wicked came over yesterday and installed a kitchen faucet, then did rather major repairs on a shower. He was extremely efficient, the work was exceptionally neat, and he cleaned up after himself. You know those plumbers who are always going out to the truck or to a local supply store? Not here! He…

Faucet installationFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Kathryn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick converted our (double kitchen sink) plumbing to accommodate our new countertop with a single sink. Excellent results! We called early morning and Nick was at our house by 11:00 AM! We are very happy customers! Thank you Nick!

Faucet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick and Nick did a great job - quick, responsive, and clean. Thank you!

Faucet installationPlumbing leak repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Janelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a leak in my kitchen going into the basement. Wicked plumbing was the one company that actually answered the phone with a human. And they sent someone out very quickly. The two gentleman that came were very polite and they got the job done quickly. Would highly recommend. They even saved the cabinets and…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 303 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional and amazing quality at a fair price. I will use this company for ALL my plumbing needs. Very lucky to find this dependable, honest company!!

Plumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
leslie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very satisfied. My initial call was quickly returned. Arrival was within the specified window. The problem was quickly diagnosed and completed.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Neil1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wicked plumbing really are wicked awesome. Very professional and courteous. they replaced my kitchen sink drain pipe in time for the holidays. I will call them every time I need a plumber.

Plumbing leak repairPlumbing pipe repairService not listed+ Professionalism
jeongmin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I called Nick to give me an estamate on a high efficiency boiler and hot water heater back in december of 2021. i knew the price would not be good for more then 30 days but it gavene a number to aim for.. i was waiting for spring to change my old boiler that had a lot of small issues. well the day came and my hot…

Heating system installationPlumbing pipe repair+ Quality+ Value
Sofia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We called Wicked Plumbing for a leaking water heater. He called us back within a few minutes and came out the same day. After 8 years, our water heater was on its way out, so we decided to replace it. He showed us the problem, didn’t just tell us what was wrong. He pointed out the problem. He is NOT like the auto…

Water heater installationPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Road6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company, will use their service again. Nick was on time and very professional

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Stephen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called Nick at 8:30 on a Monday morning and by 9:45 he was at my house solving the problem professionally and affordably! Third time using these guys and I won't go anywhere else.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

We had Nick out about a year and a half ago to fix an emergency water valve issue to our washing machine. They get a star for being able to come out quickly and having a professional vibe. The price was STEEP, but we were in a tough spot and had to do it. Here we are 1 year and 8 months later and the washing…

Plumbing pipe repair
AliciaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called Nick regarding a kitchen sink that was leaking underneath and a dishwasher that had gone haywire on me. He came out in basically three hours and got the job done in less than an hour. Price was as I expected too. I’m so glad to have found wicked plumbing as prompt efficient and knowledgeable plumbers are not…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I didn't have a plumber, so I went online and read different reviews and decided to give Nick a call at Wicked Plumbing. Nick replaced the drain and PVC piping in the kitchen sink, replaced the outside faucet with a no frost faucet and changed out shut offs in the basement. A few weeks later our hot water tank let…

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Pat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nick is the most respectful, quiet and one who knows his business. They are reasonably priced and very reliable, neat and clean . He's number one on my list.

Plumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've hired Nick three times and his work is exceptional.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
RLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Installed new indirect water heater, softener and filtration system. Nick is amazing and I'll continue to use him for all my plumbing needs!

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Deborah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Rating only, no written review.

Paid $1,000+Not surePlumbing leak detectionPlumbing pipe repairFaucet installation
Shannon14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable pricePlumbing pipe repairFaucet repairFaucet installation
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Faucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Price

$1.2k+145% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 59%Overpriced 7%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair37$353–$1.4k
Toilet repair28$239–$680
Water heater installation27$1.2k–$2.5k
Plumbing leak detection24$205–$630
Drain cleaning22$248–$593
Plumbing leak repair22$248–$793
Faucet installation20$340–$867
Heating system repair16$429–$1.4k

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