Experts Reviews · Company report
Wicked Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%76+10.7Replies to reviews 7%18+1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Wicked Plumbing

New Bedford, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #47Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 4.9★ from 459 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Wicked Plumbing is better than 90% of drain cleaning services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Wicked Plumbing is better than 91% of drain cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Wicked Plumbing is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Wicked Plumbing is better than 76% of drain cleaning services.B
76
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Wicked Plumbing is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Wicked Plumbing is better than 18% of drain cleaning services.F
18

Reviews for your job

Customers hired Wicked Plumbing for 8 kinds of job.

Wicked Plumbing for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$239–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Toilet repair” · showing 20

Fred2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★

Friendly honest and expert job

Reasonable priceToilet repair
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Zack we friendly and professional and fixed the issue.

Paid $1,600–1,800Not sureToilet repair
IrwinLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The gentleman arrived on time and were very thorough. They were able to diagnose the problem and and came up with a quick solution.

Paid $1,200–1,400Reasonable priceToilet repair
Kathleen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Simple snake, but they were prompt, efficient, and nice.

Paid $200–400Not sureToilet repair
Jasmine11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Guys came out right away even when i was told it would be until morning. Techs were great only place willing to come fix the only toilet I have in the house today.

Paid $400–500Not sureToilet repair
Hazel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service. Both individuals were pleasant and respectful. Will use them again if necessary. Thank you

Paid $1,000+Reasonable priceToilet repairFaucet installation
RussLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a sewer ejection pump replaced.The plumber was knowledgeable, personable and efficient. The job was done well.

Paid $1,000+Not sureToilet repairPump repairs & installation
BryanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Resealed toilet great as usual.

Paid $500–600Reasonable priceToilet repair
Jay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Nick and Hunter did a great job replacing our toilet. Good job!

Paid $1,000+Reasonable priceToilet repair
Ken7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Zak was very friendly and did a good job.

Paid $200–300Not sureToilet repair
George7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Start to finish about an hour and Nick was a very personable professional

Paid $500–600Reasonable priceToilet repair
Jocelyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great experience with Wicked Plumbing! Nick and his apprentice arrived on time and got right to work. They were very knowledgeable and explained everything clearly. Nick provided a clear cost estimate for the job and also priced out potential future work. I really appreciated the text updates and how quick they were…

Toilet repairPlumbing leak detection
Cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great company and awesome people. They have come to our plumbing rescue a few times and we have always been more than happy with the outcome. We won't call anyone but Nick!

Paid $400–500Great priceToilet repair
KathyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The response time was WICKED CRAZY FAST. The plumbers were very very personable and quick with the repair. I would certainly recommend them. I’ve never experienced a plumbing service call like this one I was so happy to have called WICKED PLUMBING 😊👍

Toilet repair
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Excellent friendly service, knowledgeable, and on-time. Nick even shared some knowledge on how to improve the performance of my toilet.

Paid $300–400Reasonable priceToilet repair
Jonathan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Appointment was easy to set up, great communication and they were very timely. Most importantly they fixed our leaking toilet that was causing water damage. I will call them again and highly recommend.

Paid $300–400Reasonable priceToilet repair
Roberta7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The guys were great! Very efficient, kind and patient with my husband who has dementia. No more hot water in the toilet bowl! New toilet looks great! Very happy.

Paid $1,000+Reasonable priceToilet repair
Edward3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very pleased with the quality of service Nick and Hunter provided today. Very professional and polite young men. Highly recommend them.

Paid $1,000+Reasonable priceToilet repairPump installation
AlexisLocal Guide · 100 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Nick diagnosed some issues with our plumbing and heating including corroded pipes and some old gas space heaters that no longer function. He advised us on safety concerns and different options for our home. He was able to give us price quotes same day so we could make a decision quickly and get things moving…

Reasonable priceToilet repairHeating system repair
RobertLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always on time, they take great care in the job they do. They understand that not every job is a complete renovation. Sometimes you just need to fix what's broken, and they don't push to do more work if it can last a little bit longer. They are fully transparent with the work they provide, what could be done, what…

Toilet repairPlumbing pipe repair

Show more toilet repair reviews (8 more) →

Price

$1.2k+145% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 16%Reasonable 59%Overpriced 7%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair37$353–$1.4k
Toilet repair28$239–$680
Water heater installation27$1.2k–$2.5k
Plumbing leak detection24$205–$630
Drain cleaning22$248–$593
Plumbing leak repair22$248–$793
Faucet installation20$340–$867
Heating system repair16$429–$1.4k

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